The Personal Service Coordinator is responsible for clinical care and case management of assigned TAY and families in a community, home, or institutional setting. This includes assisting participants with mental health, housing, vocational, and educational needs. The position reports to the Team Leader and is also responsible for case management, administrative documentation, and participating in trainings as assigned. Along with the rest of the team, the Personal Service Coordinator is active in supporting and implementing partnership philosophy and its individualized, strengths-based, culturally competent, TAY-centered approach. The Personal Service Coordinator is an active member of a multi-disciplinary team that flexibly meets the needs of diverse participants.
Duties and Responsibilities:
PARTICIPANT SERVICES (70% of Job)
Direct Care and Interventions: 1) Provides scheduled individual, group, and family therapy for program participants and their families, primarily in the field but sometimes in the office; 2) provides clinical leadership to program team; promotes team building and problem solving; 3) leads development of Participant Partnership Team (PPT) consisting of program staff, participant, parents and caregivers (if applicable), child welfare worker or other agency staff, Family Partner, Peer Mentor, and other significant people in participant’s life; 4) attends daily clinical morning meeting to ensure familiarity with all program participants and effectively respond to urgent or emergent participant needs; 5) With support from the Team Leader as needed, facilitates Participant Partnership Team meetings for program participants and their families, utilizing wraparound principles to assist the team decision-making process; 6) focuses on participant and family needs and strengths, care plans and safety plans; 7) Assesses needs and works with participant to locate and arrange appropriate long-term housing or placements of participants as needed including living arrangements, educational and vocational placements, and participation in other community services; 8) participates in Individual Educational Plan and other school meetings whenever possible; 9) encourages and supports family participation in these meetings.
Case Management: 1) Collaborates with community resources including county workers, courts, professionals and other community resources, vocational development and independent living skills programs, schools, colleges, housing providers, parents and significant others; 2) keeps key team members informed and communicating; 3) works collaboratively with other team staff to assess participant/family needs and to identify appropriate natural supports and community services to meet those needs.
Crisis Care: 1) Participates on a rotating basis in providing on-call coverage in accordance with agency policy; 2) Provides crisis counseling as needed to assigned participants/families.
ADMINISTRATIVE: (30% of job)
1) Completes assessments, treatment plans, mental health progress notes, quarterly reports and other documentation in a timely manner; 2) ensures that all needed consents and other paperwork is completed for each participant at the time of entry to the program and ongoing; 3) participates in Utilization Review meetings at County office as needed to authorize treatment; 4) participates in internal chart review and agency committees as assigned; 5) provides on-going orientation and training to staff as requested; 6) may provide supervision of Peer Mentors, Family Partners, or other program
|For over a century, Fred Finch Youth Center has brought hope and healing to vulnerable youth and their families. Our clients are children, teens, and young adults diagnosed with developmental disabilities or emotional disorders that may be transitioning from foster care or homelessness, recovering from abuse, or underserved by traditional service providers. We provide over 3,000 youth each year with residential care, special education, vocational training, transitional housing, homeless youth programs, school-based counseling, and in-home support on residential campuses in Oakland and San Diego and in homes, schools, and communities in over several counties throughout California. Join us in making a difference in the lives of others.