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Ronald McDonald Playroom Support Staff 

Category Recreation and Arts  
Req Number REC-24-00002  
Open Date 1/31/2024  
Number of Openings 1  
Department Early Learning and Development 

Work type Casual 

Grade Grade 2 ($22.53/hr to $26.19/hr) 


Posting Close Date 02/14/2024 


Join us in building a world of possibility! Holland Bloorview Kids Rehabilitation Hospital is Canada’s largest pediatric rehabilitation hospital. We are a top 40 Canadian research hospital that is fully affiliated with the University of Toronto, and we serve over 8,500 families annually.

Our vision is to support the most meaningful and healthy futures for all children, youth and families. Providing both inpatient and outpatient programs and services, Holland Bloorview is renowned for its expertise in partnering with clients and families to provide exceptional care and is the only organization to ever achieve 100 per cent in three successive quality surveys by Accreditation Canada.

Holland Bloorview has won numerous awards including Greater Toronto's Top Employers, Canada's Top Employers for Young People and Canada's Most Admired Corporate Cultures. We offer an inspiring, inclusive, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.

The Position:

We are seeking casual Ronald McDonald Playroom Support Staff to join our fun and dynamic team. The Ronald McDonald Playroom provides an engaging and supportive environment for outpatient clients, day patients and their siblings where they can meet other children and youth from the Holland Bloorview community. The Playroom staff are responsible for planning, coordinating and implementing a wide variety of adaptable recreation activities that cater to the different interests of children and youth. The goal is to create a safe, enjoyable place where “kids can be kids.”

As a casual staff member, shifts may vary, and may include daytime, evening, and/or weekend hours. This role will provide coverage on a supply basis, and shifts may be of varying length, depending on operational needs. The Ronald McDonald Playroom is typically open to clients from 8:30 am - 5:00 pm, Monday - Friday, and may additionally open for evening and/or weekend events as needed.

This staff role provides an opportunity to develop and to use a wide range of skills to engage children and youth. The hiring team are happy to consider applicants to this position from a variety of work and/or educational backgrounds, and at different career stages, who posess the required knowledge, skills, and experience.

Key Responsibilities:

Day to Day Operations

  • Provide clients & siblings with supervised opportunities for recreational activities and peer interaction
  • Communicate with parents/guardians regarding the care needs of their children or youth
  • Monitor and ensure that parents/guardians sign children/youth in and out of service and that they are aware of playroom policies and procedures
  • Support an environment that offers a wide variety of fun, developmentally stimulating activities that accurately reflects the individual recreation needs of clients & families who use the service
  • Maintain positive and open communication with staff, clients & families, students, volunteers,
  • Supervise and support new volunteers as needed
  • Embrace Holland Bloorview’s philosophy regarding client and family-centred care practices
  • Effectively and efficiently manage fluctuating responsibilities and workload
  • Communicate promptly regarding availability to accept shifts offered
  • Other duties as assigned

Maintenance & Evaluation

  • Maintain an orderly playroom and safe equipment within (includes sterilization/cleaning of toys, activity spaces, furniture etc.)
  • Follow all playroom policies and procedures for opening, operating and/or closing the playroom.
  • Regularly record usage data/statistics that accurately reflect usage of the playroom
  • Maintain lists of supplies and materials needed

Organizational Partnerships & Mandates

  • Develop familiarity with the different resources and services available for clients and families
  • Maintain current knowledge and training in Holland Bloorview’s Emergency Action Plans and practices safe program implementation within Patient Safety and Risk Management guidelines
  • Participate in quality improvement initiatives, support the maintenance of a safe and healthy work environment and advance a culture of client/patient safety through work and daily practices
  • Adhere to organizational policies and procedures



  • Diploma or degree in Early Childhood Education, Therapeutic Recreation or humanities equivalent preferred; or an equivalent combination of education and experience
  • Membership in the College of Early Childhood Educators or Therapeutic Recreation Ontario (TRO) or Association of Child and Youth Counsellors preferred
  • Current CPR-C certification required
  • Previous training in Non-Violent Crisis Intervention (NVCI) is an asset - training will be provided to successful candidate(s) not holding current certification
  • HIGH FIVE Principles of Healthy Child Development (PHCD) training is an asset


  • Previous experience working with children/youth required
  • Previous work with children/youth with disabilities (2.5 years – 18 years) preferred
  • Previous experience in recreation and leisure program planning & implementation preferred
  • Previous experience facilitating group recreational activities is an asset


  • Ability to multitask and adapt accordingly to support the changing dynamics/needs of the room
  • Be self-directed, take initiative and think creatively
  • Work effectively as a member of a team
  • Have strong verbal and written communication skills

Physical and Environmental Demands

The Ronald McDonald Playroom is a fast-paced environment requiring agility and considerable physical activity. The position entails significant walking, bending, pushing/pulling, and possible physical interventions to maintain safety of children and the learning environment. Required to lift/carry children or equipment weighing up to 40 lbs. Examples: position children in specialized equipment.

Please note: This job description represents a summary of the typical functions of the job, not an exhausive or comprehensive list of all possible job responsibilities, tasks and duties. Other duties, as assigned, may become part of the job.

About the Organization Holland Bloorview Kids Rehabilitation Hospital creates a world of possibility by supporting children and youth with disabilities, medical complexity, illness and injury. All of our work is guided by our strategic plan, Transformative Care, Inclusive World: Holland Bloorview 2030. The plan:

To get a glimpse as to who Holland Bloorview is, we invite you to watch the Dear Everybody, This is Holland Bloorview video. Video:

Holland Bloorview is committed to fostering a climate of inclusion, diversity, equity accessibility, and anti-racism (IDEAA). This commitment is central to, and mutually supportive of, our research excellence mandate. We welcome and respect the diversity of all members of our community and we seek to create an inclusive culture for our clients, families, research scientists, staff, participants, trainees, volunteers, trustees, and partners. To help in our journey towards fully reflecting the communities we partner with, we welcome and encourage applications from Black individuals and other racialized persons, Indigenous Peoples, women, persons with disabilities, LGBTQI2SA+ persons, and others who may contribute to further diversification of ideas within our community. Holland Bloorview is committed to fair assessment of a candidate's abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.

In accordance with the Accessibility for Ontarians with Disabilities Act, accommodation will be provided throughout the recruitment process to applicants with disabilities. Please notify us of any accommodations that you require by contacting or 416-425-6220.  

This position is currently not accepting applications.

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