Share Email Opening Apply Now Title Patient Navigator  Position Patient Navigator, ORM   Req Number HEA-24-00020   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Category Healthcare   Division LP SMFP Holdings, LLC   Shift Days   Salary Range $28.00-$30.00 per hour   Location ORM Portland   Close Date   Description ORM Fertility is an internationally recognized fertility clinic comprised of five physicians sub-specialized in Reproductive Endocrinology, full-time genetic counselors, cutting-edge Embryologists and a team of very talented clinicians and administrators seeking a full-time Fertility Coordinator to join our team. Summary: We are seeking a highly motivated and detail-oriented Patient Navigator to work closely with patients, nursing staff, and physicians. The ideal candidate will be able to multi-task, learn quickly, work in a fast-paced environment, and remain calm in emotionally charged situations. The Patient Navigator must be flexible and adaptable to change. The position offers an opportunity to learn more about Women's Health, Pregnancy, Egg Donors, Surrogates, FDA Guidelines, and Tissue Donation. ORM is seeking a full-time Patient Navigator that will sit out of our Downtown, Portland Oregon clinic. Must be available Monday- Friday 8:00am -4:30pm. Responsibilities: Responsible for the coordination and organization of personalized patient treatment plan Consults with new patients to review and educate treatment process, timeline, and required testing. Reviews all pertinent medical information and previous records, including overseeing requests for additional medical records if applicable. Facilitates the development of the treatment plan, timeline, necessary teachings and injection trainings, calendar, medication orders, and clinic appointments. Coordinates outside monitoring and facilitates Portland visits for domestic and international patients. Oversees the treatment coordination between departments for individual patient care plan working closely with financial, embryology, and genetics. Responsible for consultation, execution, and direction of patient care throughout treatment cycles under physician advisory Consult with new and returning patients to explain treatment process, including potential timeline for treatment and all required testing Provide individual consultations regarding specifics of each cycle, timeline, and key decisions to be made regarding optional testing, including recessive genetic carrier screening and preimplantation genetic testing of embryos Communicates with patient in person, via phone or skype, and through various portal communications to arrange pre-cycle testing and treatment plans, as well as to share lab results and medication instructions Coordinates and facilitates pre-cycle testing and treatment cycle monitoring for domestic and international patients to be completed in-house or with outside monitoring facilities Reviews medical records and test results, consulting with physician as needed Same day communication with patients informing and explaining lab and ultrasound results and medication instructions as advised by physician Develops, plans, and communicates treatment calendars and timeline Works with patient and insurance requirements in order to plan and order medications and fulfill treatment requirements Provides support for patients prior to, during and following cycle Plans and prepares future treatment cycles Communicates and works closely with physicians and medical teams regarding patient problems or concerns to provide optimal patient care Completes trainings and individual injection trainings as needed, educating patients on correct mixing and administration of injection Confirms and collects all necessary consent forms for each cycle Communicates treatment and cycle plans to other departments, including clinical medical team, patient services, medical records, financial/billing, genetics, and embryology Maintain patient confidentiality and a professional patient/provider relationship Organize forms, methods, and protocols to ensure patient care is efficient, pertinent, and cost effective Responsible for complete chart documentation, including phone calls, medications, lab results, cycle plans and patient instructions Works rotating weekend and holiday shifts, meeting with patients in clinic as necessary and covering patient care and treatment coordination Competency with EMR   Position Requirements   Bachelor’s degree preferred Women’s health experience preferred Orientation and completion of assessment skills Periodic extra hours may be necessary in order to respond to peak work demands Frequently faced with multiple tasks and conflicting priorities.  Communication and reasoned decision-making are necessary.  Effective communication and teamwork abilities. Commitment to patient-centered care and privacy. Supervisory and motivational skills Basic computer knowledge   Benefits: Competitive compensation and comprehensive benefits package, including healthcare, dental, life, and vision plans Financial wellness options, such as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) Voluntary Short-Term Disability (STD) and Long-Term Disability (LTD) coverage Basic Life and Accidental Death and Dismemberment (AD&D) insurance Generous paid time off (PTO) policy Paid holidays, including floating holidays 401k match program   Diversity & Inclusivity: At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.   About the Organization Fulfilling Dreams By Building Families. Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient care, and comprehensive fertility treatment services, ensuring families receive a high touch experience on their path to parenthood. Pinnacle's platform provides non-clinical business services through a collaborative approach that provides clinics the ability to maximize their business operations. In addition, through advanced technologies, clinics can scale for growth while focusing on improving outcomes for patients as well as creating a healthy and inclusive environment for team members.   EOE Statement At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Senior Embryologist in Milwaukee, WI Posted on: 2/29/2024 [Apply Now] Financial Counselor in Seattle, WA Posted on: 2/21/2024 [Apply Now] Patient Navigator in Seattle, WA Posted on: 2/19/2024 [Apply Now] Patient Navigator in Santa Monica, CA Posted on: 2/15/2024 [Apply Now] Patient Navigator in Bellevue, WA Posted on: 2/14/2024 [Apply Now] Other Jobs Within 60 Miles Certified Medical Assistant in Portland, OR Posted on: 2/7/2024 [Apply Now] Follow us

 

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