The Office Manager provides clerical support to the Surf Vets Place program to ensure full organization and compliance with low-income housing tax credit regulations and organization of the office space. The Office Manager provides administrative support where needed to the Affordable Housing Compliance department and serves as a liaison to the Director of NYC Operations for all Surf Vets Place eviction action in housing court.
Duties and Responsibilities:
Staff office reception area to greet tenants and visitors, coordinate appointments with Program team and ensure that office suite is kept neat and orderly
Assist Program Director with secure filing and storage of tenant charts and LIHTC documents and maintain inventory for tax credit audits and OMH/ OASAS/ HHAP supportive housing review.
Assist Affordable Housing Compliance department with administrative support with all LIHTC activities with both new and existing tenants, including fax verifications and organization and filing of tenant income documentation
Oversee tenant rent payment and accounting process, including processing tenant check payments and tracking rent payment history in NETSUITE, preparing written monthly summaries and reminders to tenants, maintaining individual files on all tenants, tracking and reporting rent payments under stipulation and communicating any defaults to Program Director, Accounting department and senior staff.
Opens, screens, date stamps, and distributes incoming mail upon receipt. Stamp/ mail outgoing mail daily.
Maintains office supply inventory and prepares purchase orders in the 2nd and 3rd week of each month for review before placing the order, as necessary.
Type documents, letters, etc. and makes copies as needed by respective program staff.
Collaborate with the Property Management department to maintain up to date work order system in YARDI, prompt processing and tracking of work orders and written communication with tenants.
Maintains the Office Equipment Room ensuring proper operations of all agency machines (i.e. copier, fax machine, shredder). Ensures that all office and other supplies in open, common areas are stocked at all times (i.e., paper in fax machine and printer, stationary, restrooms).
Primary person responsible for keeping the office space organized (e.g., reception area, waiting room, office equipment room, conference room, kitchenette, and all other common areas). Ensure that all office and other supplies in open, common areas are stocked at all times.
Work with Director and Supervisor to track health care outcomes and develop/ update care coordination database for ongoing community collaboration.
Remain current with all Agency required compliance documents and trainings.
Assists the Program Director with administrative needs as necessary.
Salary: $50,000/yr.
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