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Office Manager 

About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.  
Position Office Manager  
Full-Time/Part-Time Full-Time  
Location Surf Vets- Coney Island  
Salary $50,000/yr.  
Days/Hours Monday - Friday; 9am - 5pm  

The Office Manager provides clerical support to the Surf Vets Place program to ensure full organization and compliance with low-income housing tax credit regulations and organization of the office space.  The Office Manager provides administrative support where needed to the Affordable Housing Compliance department and serves as a liaison to the Director of NYC Operations for all Surf Vets Place eviction action in housing court.

Duties and Responsibilities:

Staff office reception area to greet tenants and visitors, coordinate appointments with Program team and ensure that office suite is kept neat and orderly

Assist Program Director with secure filing and storage of tenant charts and LIHTC documents and maintain inventory for tax credit audits and OMH/ OASAS/ HHAP supportive housing review.

Assist Affordable Housing Compliance department with administrative support with all LIHTC activities with both new and existing tenants, including fax verifications and organization and filing of tenant income documentation

Oversee tenant rent payment and accounting process, including processing tenant check payments and tracking rent payment history in NETSUITE, preparing written monthly summaries and reminders to tenants, maintaining individual files on all tenants, tracking and reporting rent payments under stipulation and communicating any defaults to Program Director, Accounting department and senior staff.

Opens, screens, date stamps, and distributes incoming mail upon receipt.  Stamp/ mail outgoing mail daily.

Maintains office supply inventory and prepares purchase orders in the 2nd and 3rd week of each month for review before placing the order, as necessary.

Type documents, letters, etc. and makes copies as needed by respective program staff.

Collaborate with the Property Management department to maintain up to date work order system in YARDI, prompt processing and tracking of work orders and written communication with tenants.

Maintains the Office Equipment Room ensuring proper operations of all agency machines (i.e. copier, fax machine, shredder).  Ensures that all office and other supplies in open, common areas are stocked at all times (i.e., paper in fax machine and printer, stationary, restrooms).

Primary person responsible for keeping the office space organized (e.g., reception area, waiting room, office equipment room, conference room, kitchenette, and all other common areas).  Ensure that all office and other supplies in open, common areas are stocked at all times.

Work with Director and Supervisor to track health care outcomes and develop/ update care coordination database for ongoing community collaboration.

Remain current with all Agency required compliance documents and trainings.

Assists the Program Director with administrative needs as necessary.

Salary: $50,000/yr.


Position Requirements

Bachelor Degree preferred with minimum four years administrative experience.  Word and Excel required.

Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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