Upper Iowa Beef is a community that came together because it believes we all have the right to know our farmers and know our food. We believe in providing humane care for our animals, in respecting the farmers who raise our cattle, and in providing transparent information to the families who will enjoy our beef at their dinner table.
Duties/Responsibilities:
Limited supervision, performs specific customer service & clerical duties within established systems & procedures to support Company projects, programs & activities. Works in a team setting with fellow office staff to support overall administrative functions.
· Assist in answering phone
· Handle walk-in's
· Set up new customers within the system ensuring all appropriate documents obtained
· Enter customer orders manually & via a portal with our secondary distribution location
· Maintain product availability & share with team
· Prepare customer invoices for accounting
· Resolve customer short pays
· Prepare customer credits for accounting
· Monitor receivables & contact past due customers
· Provide weekly pricing to customers
· Coordinate shipping of customer orders
· Assist with employee sales
· Other duties as assigned
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