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Title

Customer Service Representative 

Description

Upper Iowa Beef is a community that came together because it believes we all have the right to know our farmers and know our food. We believe in providing humane care for our animals, in respecting the farmers who raise our cattle, and in providing transparent information to the families who will enjoy our beef at their dinner table.

Duties/Responsibilities:

Limited supervision, performs specific customer service & clerical duties within established systems & procedures to support Company projects, programs & activities. Works in a team setting with fellow office staff to support overall administrative functions.

· Assist in answering phone

· Handle walk-in's

· Set up new customers within the system ensuring all appropriate documents obtained

· Enter customer orders manually & via a portal with our secondary distribution location

· Maintain product availability & share with team

· Prepare customer invoices for accounting

· Resolve customer short pays

· Prepare customer credits for accounting

· Monitor receivables & contact past due customers

· Provide weekly pricing to customers

· Coordinate shipping of customer orders

· Assist with employee sales

· Other duties as assigned

 
Position Requirements

Education/Experience Required:

· Strong demonstrable Customer Service skills

· 2+ years office experience

· Excellent written & verbal communication skills

· Must be proficient/have experience in MS Word, Excel, Outlook

· Ability to manage multiple projects simultaneously with superior attention to detail

· Possess strong organizational skills & the ability to prioritize & manage workflow

· Critical thinking, Detail oriented, Positive attitude, Strong work ethic

· Strong interpersonal & written communication skills & ability to work in fast-paced, ever changing environment

 
Full-Time/Part-Time Full-Time  
Shift Days  
Position Customer Service Representative  
Division Upper Iowa Beef LLC  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Open Date 1/23/2024  
Location Lime Springs  
About the Organization Niewohner Entities is all about caring for animals and the land. This has been a family tradition that has been handed down from generation to generation. We value collaboration throughout industries, by operating in multiple areas and continue to grow. Starting off as a farm and cattle operation near Albion, Nebraska, Niewohner Entities has grown to 3 cattle feedlots, as well as farrow to finish swine confinement. Other divisions include The Batch Box, SiDump'r, Feeding System, Beaver Bearing, and Upper Iowa Beef.

SIDUMP'R was purchased in 2010. Niewohner's had been using a fleet of Sidump'r trailers in their operation and firmly believed in the quality and the value of the brand. With a growing product line, came the relocation to its current facility in Columbus, NE. The expansion to a 350,000 square foot factory has allowed for state-of-art manufacturing equipment to be installed and utilized.

Upper Iowa Beef is a story about a community that came together because it believes we all have the right to know our farmers and know our food. We believe in providing humane care for our animals, respecting the farmers who raise our cattle, and providing transparent information to the families who will enjoy our beef at their dinner table. Join our journey in bringing food production back to a local level.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://NiewohnerEntities.appone.com



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