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Title

Dining Room Manager (Front of House Manager)  

Category Food & Beverage  
Description

The Management Trust
Position Title: Dining Room Manager (Front of House Manager)
Location: Motorcoach Country Club
Reporting To: Director of Food & Beverage
Status: Non-Exempt, Full-Time, Seasonal
Salary: Hourly - $22.00 - $25.00 DOE

Seasonal - approximately through April 30, 2024

COMPANY PROFILE:

The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients' needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.

EMPLOYEE OWNER POSITION PURPOSE:

The Dining Room Manager is responsible for providing high-quality service and delivering an exceptional customer experience. As second in command of the front of the house (after the Director), this position plays a key role in maintaining and enhancing the satisfaction of all who come in contact with Food & Beverage.

JOB DUTIES AND RESPONSIBILITIES:

  • Oversee, train, and mentor front of house staff; establish schedules and assess performance
  • Ensure guests are properly greeted, seated, and the sequence of service is followed; this includes being accountable for your team operating in a timely manner that meets our quality standards
  • Support and fill-in for the Director of Food & Beverage at banquet and catering functions with regard to setup, execution, and tear down
  • Resourcefully resolve any guest issues that arise and own the outcome
  • Assist the Director of Food & Beverage in ordering supplies and stock inventory, including liquor orders; also assist in managing these costs to the department's budget
  • Abide by and enforce strict health and safety standards, including those established by the state
  • Other duties and special projects as assigned

QUALIFICATIONS:

  • Current Food Manager Safety Certification (i.e. through ServSafe)
  • High School Diploma (or equivalent)
  • Minimum of (3) years of supervisory experience in food service operations
  • Proficiency in departmental administration, time reporting, and inventory
  • Familiarity with country club/hotel/high-end operations
  • Solid knowledge of Microsoft Outlook, Excel, and Word; intermediate skills a plus
  • Conflict resolution skills
  • Excellent written and verbal communication
  • Must be a team player who is committed to delivering high-level customer service
  • Adaptable and dependable with a solid attendance record
  • Professional and respectful demeanor with all staff and guests at all times
  • Ability to work independently and follow instructions with minimum supervision

SPECIAL POSITION REQUIREMENTS:

  • Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy

ESSENTIAL FUNCTIONS:

  • Use standard office equipment, including: computer, phone, copier/scanner, etc.
  • Occasional use of standard kitchen equipment and supplies, including: appliances, tools, knives and food/beverages
  • Keen eye-hand coordination, as well as an astute sense of taste and smell
  • Be stationary or in motion for periods of time (often in motion)
  • Relocate up to (40) pounds

SUPERVISES OTHERS? IF SO, LIST:

  • Team of front of house staff, including Bussers, Servers, Bartenders, and Snack Bar Attendants and related

SCHEDULE & TRAVEL:

  • Shifts will vary based on business need
  • Required to work weekends and holidays

The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.

 
Division TMT-02-CALIFORNIA DESERT  
Location ONSITE - CALIFORNIA DESERT (MOTORCOACH COUNTRY CLUB)  
EOE Statement We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate and support diversity.

The Management Trust reserves the right to modify any job description at any time based on business need.
 
Email None Specified 

This position is currently accepting applications.

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