Company Description
Crown Outsourcing is a rapidly growing, fun and faced paced sales and customer service contact center catering to the needs to of dozens of non profit clients.
We strive to provide opportunity for learning and advancement for our employees wherever possible. Currently we are seeking a call center assistant manager ready to become a part of our efforts to solicit and accept donations for nonprofit and political organizations.
If you feel you are a capable sales manager with experience in this field, please fill out the application and provide previous work experience.
Position Overview- FULLY REMOTE- WORK FROM HOME OPPORTUNITY
The Assistant Call Center Manager conducts selling activities related to inbound and outbound calls related to donor retention. This position requires an outgoing, positive individual that can act as a team leader and provide an exceptional donor experience!
Currently this position is fully remote. You will be required to have a RELIABLE PC, FAST INTERNET, AT LEAST 2 MONITORS AND A USB HEADSET.
MUST be computer and excel proficient. PLEASE READ BELOW FOR OTHER REQUIRED AND PREFFERED QUALIFICATIONS
You can visit us on the web at CROWN-OUTSOURCING.COM OR CALL 800 913 8440 EXT 102
Daily responsibilities include:
- Monitoring agents for quality assurance
- Driving production
- Coaching Agents
- Leading daily team meetings
- Addressing Customer Questions
- Maintaining daily reporting
- Communicating with and assisting upper management in building a team environment
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