Share Email Opening Title Table Games Supervisor  Full-Time/Part-Time Full-Time   About the Organization The Fort Sill Apache Tribe has several organizations including: Apache Casino Hotel is known as one of the premier and friendliest gaming properties in Southwest Oklahoma. Since it's opening in 1999, the property has seen continual growth in both gaming and non-gaming assets. The property currently offers over 860 slot machines, 9 table games, a luxurious 132 room hotel with 225 occupancy banquet space, two delicious restaurants, coffee shop and a convenience store. The newest addition to this very successful property is the 1,200 seat multi-purpose Event Center. Featuring top of the line finishes and offering a venue for local, regional and national concerts, banquets, trade shows, expos and much more. The Apache Markets are full service convenience stores. We have 2 locations: Lawton, Oklahoma and Anadarko, Oklahoma. Apache Homelands is a full service casual dining restaurant and smoke shop in Deming, New Mexico. Full Time Positions with Apache Casino Hotel Include the following benefits: • Health Insurance • Vision Insurance • Dental Insurance • Life Insurance • Optional Disability Insurance • Generous 401K Program • Paid Time Off • Quarterly Bonus Program • Discounts • Team Parties And more!   Description Job Description Position: Table Games Supervisor Department: Table Games Reports to: Table Games Manager FLSA Status: Exempt, Full-Time Salary Minimum Qualifications Five years’ experience as a table games dealer Experience with and knowledge of applicable gaming regulatory reporting and compliance requirements Strong leadership skills and customer service orientation Computer skills to include effective working knowledge of Microsoft Office products Knowledge of various electronic gaming and player tracking management and support systems preferred Strong written and oral communication skills Ability to read and interpret a variety of instructions furnished in written, oral, diagram, or schedule form Essential Job Functions Portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel and live the mission of providing exceptional service at all times Assist in the overall operation of the Table Games Department and ensure the department meets operational goals, monitoring table action for adherence to casino policies and regulatory agencies’ regulations Conduct Table Games training program and seminars directed at developing and enhancing team member skills Assist in determining work procedures, prepare work schedules, and instruct team members on table assignments Maintain proper table banks through fills and credits, change cards at tables and inspect for irregularities, review and verify all payouts, and perform table inventory procedures at shift change Ensure dealers control the game pace for assigned games, oversee table closure and openings, and prepare all necessary reports at the end of each shift to maintain the efficient department operation Ensure that employees in the department understand and are accountable for their areas of responsibility, monitoring performance standards Act as a role model for team members and foster teamwork, good morale, motivation, open communication and compliance with the Eye Hi Goodbye program Ensure all department team members adhere to policies including attendance and appearance standards, and compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols Study and provide input on procedures to improve efficiency Perform other related duties as may be assigned CORE COMPETENCIES & EQUIPMENT KNOWLEDGE: Ability to assume a role of authority as necessary; set an example for team members, inspiring them to excel; delegate responsibility and empower team members to make decisions; provide constructive feedback to others Aptitude to convince others in both positive and negative circumstances; use tact when expressing ideas or opinions; present new ideas to authority figures; adapt presentations to suit a particular audience; respond to objections effectively Use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement Adhere to and act in accordance with all casino policies and procedures, and applicable federal, state and local regulations Maintain a neat, clean and well-groomed appearance (specific standards may apply departmentally based on uniform requirements). Where uniforms are required, they must be clean and pressed at the beginning of each shift Competency to follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details and organize and maintain a system of records Ability to clearly present information verbally and in writing; read and interpret complex information; actively listen and talk with guests and team members Aptitude to stay informed of current industry trends; learn and apply new concepts and demonstrate career self-reliance; identify areas of opportunity and set and monitor self-development goals Demonstrate a high level of service delivery to ensure guest and team member satisfaction; handle service failures and prioritize guest and team member needs Capability to remain open-minded and change opinion on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying team member and guest needs Prepare for known problems and opportunities in advance; willingness to undertake additional responsibilities and respond to situations as they arise Capable of using tact, maintaining confidences, and fostering an ethical work environment; giving proper credit to others, and handling situations honestly Ability to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce Share due credit with team members; display team spirit, enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from fellow team members Ability to operate various types of equipment used in your department, for example personal computers, printers, copy machines, facsimile machines, and telephone Physical Demands and Work Environment The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential job functions. While performing job duties the team member is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The team member is occasionally required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl. The team member must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing job duties the team member is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The team member is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The noise level in the work environment varies from light to moderate, and there are fluctuations in lighting due to flashing lights from slot machines and band lighting. At a minimum, the selected candidate will be required to pass a background check and drug-screening test, and obtain a gaming license.   Open Date 1/19/2024   Exempt/Non-Exempt Exempt   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. However, qualified Fort Sill Apache Tribal Members will be given preference as allowed by law. This ad in not a waiver of the sovereign immunity of the Fort Sill Apache Tribe or its entities.   Position Requirements   Location Lawton, OK   This position is currently not accepting applications. To search for an open position, please go to http://ApacheCasinoHotel.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles IT Administrative Tech in Lawton, Oklahoma Posted on: 3/1/2024 [Apply Now] Human Resources Specialist II in Lawton, Oklahoma Posted on: 3/18/2024 [Apply Now] Banquet Server in Lawton, Oklahoma Posted on: 10/6/2023 [Apply Now] Dishwasher/Utility in Lawton, Oklahoma Posted on: 4/24/2024 [Apply Now] Dishwasher/Utility in Lawton, Oklahoma Posted on: 4/24/2024 [Apply Now] Follow us See who works here:

 

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