Title

Size Matching Specialist 


About the Organization Moving Fashion Forward

Me-Ality™ enables shoppers to find their best fitting clothing sizes with a free, fully-clothed, 10-second body scan at convenient Size Matching Stations in U.S. malls ' and we're rapidly expanding.

 

Location Mall at Robinson  

Description

Headway Workforce Solutions, in partnership with me-ality, has immediate openings for Size Matching Specialist.  These Size Matching Specialist will be responsible for enhancing the customer experience through the me-ality scan process.  Learn more about the scan at: www.Me-Ality.com.     

Responsibilities

  • Greet and interact with customers, promoting and facilitating use of the Me-Ality fitting service
  • Adhere to high standards in customer service protocols
  • Effectively and accurately communicate value and benefits to customers
  • Guide the customer through the  process, giving clear, concise instructions and setting the proper expectations
  • Act as a positive, polished, fashionable face of the sizing station service to all external clients
  • Meet retail sizing station goals and objectives as communicated by Size Matching Station Manager, in terms of attracting and retaining customers, increasing  number of scans per day, increasing number of recommendation reports per customer, and customer satisfaction
  • Troubleshoot minor technical issues with sizing station equipment
  • Conduct daily maintenance as necessary
  • Respond to onsite customer inquiries, expectations, and issues, ensuring that customer satisfaction is paramount- and when necessary involving the Size Matching Station Manager.
  • Contribute to increasing number of scans and reports and “lead generation” in all areas of the company
  • Act as a Brand Ambassador at all times to reflect the quality of the brand we are building
  • Other duties and responsibilities as assigned
 

Position Requirements
  • Familiar with apparel industry
  • Maintains a thorough understanding of garment sizing and fit parameters, retail clothing brands and retail shopping in general
  • Experience working independently and as a team while meeting goals
  • Superior customer service and interpersonal skills
  • Excellent verbal communication skills
  • Strong multi-tasking skills
  • Outstanding listening, questioning, and persuading skills
  • Experience working with computers is an asset

 

 

Learn about Me-Ality  


This position is currently not accepting applications.

To search for an open position, please go to http://Headway-me-ality.appone.com



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