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Patient Navigator-IVF 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
  • Obtain and enter all demographic information for both the patient and their partner, (where applicable.)
  • Set up and explain portal use for patient/couple. Trouble shoot any issues patients are having with the portal
  • Assign all appropriate paperwork/consents to the portal
  • Verify eligibility and benefits within 24 hours of call
  • Upload benefit information to the portal, notify patient by text and follow up call.
  • Explain and answer all patient benefit questions
  • Enter appointments into eIVF and TEAMS accurately
  • Confirm new patient appointments
  • Ensure all documents are in place(registration/Insurance/pharmacy cards/licenses/photos and patient history complete) prior to their appointment
  • Verify insurance benefits every 6 months for existing patients.
  • Verify and enter new insurances for existing patients.
  • Back up for call center
  • Back up for scanning
  • Back up for record releases

Salary: $19.50-$22.00 per hour

Category Business Support  
Exempt/Non-Exempt Non-Exempt  
Location Commack- Reproductive Endocrinology/Fertility  
Full-Time/Part-Time Full-Time  
Position Requirements
  • High school diploma required.
  • Superior level of secretarial and organizational skills.
  • Candidate must be detail-oriented and demonstrate the ability to multi-task while prioritizing job tasks.
  • Understanding of various insurance plans and need for authorization/referral.
  • Computer and EMR experience
  • Possesses exceptional interpersonal skills and prior phone etiquette demonstrating compassion and patience.
  • 2 years medical front desk experience or equivalent field-related experience required.
Shift Days  
Tags Full time, Weekend and holiday rotation  
Salary Range $19.50-$22.00 per hour  
Position Patient Navigator-IVF  
Open Date 12/4/2023  

This position is currently not accepting applications.

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