Share Email Opening Title Chief Operating Officer  Description Community First Health Centers is seeking a Chief Operating Officer to join our multi-location Federally Qualified Health Center in St.Clair County.  Together, we can achieve our mission to improve the health and wellness of our community by delivering quality care to all people.  The Chief Operating Officer provides leadership and oversite to ensure effective and efficient operations within the Agency's clinics and programs.  Additionally, the position is responsible for the overall compliance, privacy, clinical safety and quality assurance programs.  The COO is the Agency's designated Clinical Risk Manager and Compliance Officer. The COO rounds at each location but is officed at our New Haven Medical Clinic located at 58144 Gratiot Avenue, New Haven, MI.   General responsibilities Demonstrate effective leadership skills that result in successful conclusions of the goals/objectives/outcomes for all areas of responsibility, for the goals of the Executive Team and the Agency as a whole. Model and inspire enthusiasm, competence, and commitment to quality that is desired from all Agency employees. Assess needs objectively, prioritizing from both the operational and agency-wide perspectives while demonstrating excellent problem-solving skills. Develop appropriate, comprehensive plans and strategies to accomplish goals and objectives for all areas of responsibility. Conducts work plans that demonstrate effective, efficient accomplishment of goals and objectives in a timely, coordinated manner. Conducts work plans that demonstrate effective, efficient accomplishment of goals and objectives in a timely, coordinated manner. Assure that goals and objectives are well monitored, adjusted when required and communicated well to all parties necessary for successful completion. Effective verbal and written communication that assists in successful interaction with peers and subordinates and the accomplishment of objectives. Conduct clinical case reviews in cooperation with the Agency’s Medical Director for all areas of responsibility. Assure clinical documentation and record retention systems are operating effectively and efficiently. Use available data to analyze, monitor, and report statistical information for timely management decisions and as required for federal, state and local agencies. Maintain sections of Agency Policy and Procedure Manuals for areas of responsibility. Ensure regulatory compliance and documentation in all relevant areas of responsibility. Responsible for the Operations aspects of the Federal Grant and the Agency’s Strategic Planning. Uphold social, ethical, and organizational norms in all CFHC job related activities. Work closely with other CFHC programs, ensuring successful outcomes for goals and objectives. Attend meetings, seminars, workshops, and conferences, as needed, and approved for professional development and on behalf of CFHC. Assists the CEO with conceptualizing, developing, and implementing good public and community relations. Other Duties as Assigned Risk Manager Clinic responsibilities Develop Clinical Risk Management Plan annually. Development and oversight of risk related policies and procedures: including quality improvement, infection control, medical records, sterilization, adverse event/occurrence, patient complaints, documentation expectation, referral and test result tracking, safety i.e., medical waste disposal, sharps use, etc.) Quarterly Clinical Risk Assessments Co-Chair the Compliance and Performance Improvement Committee Provide quarterly risk reports and an annual summary to the governing board. Develop or select content for clinical risk management staff education and ensure all staff completes the education.     Position Requirements   Education and/or Experience   Masters Degree in Health Systems Administration, or closely related field and five years relevant work experience.     Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Ability to maintain confidentiality in all matters. Must participate in Quality Improvement Activities. High level of analytical and problem-solving abilities. Capability to interface and maintain effective relationships with all programs, agencies, and intra-Agency personnel. Detail oriented, logical, and methodological approach to problem solving. Flexible, with the ability to work independently and with minimal guidance. Strong oral and written communication and presentational skills. Excellent interpersonal and customer service skills, to work with a diverse group of patients, staff, customers, and community groups effectively and tactfully. General computer proficiency. Must understand Age-Specific Care. Must maintain Basic Life Support certification. Ability to read and speak English proficiently. Why work for Community First Health Centers? We offer a competitive compensation and benefits package including; Bi-Weekly Competitive Pay Excellent Health Insurance through BCBS with low premiums Dental coverage provided through Delta Dental Vision coverage provided through MetLife 100% company paid Short Term Disability Coverage, Long Term Disability Coverage, Life Insurance & AD&D Insurance 403(b) Thrift Savings Plan; 2% (up to 7%) annual salary employer contribution whether you participate or not! Generous Holiday, Vacation and Personal time Continuing education allowance Employee Recognition and Assistance Programs Eligible for complete loan forgiveness through PSLF after 10 years of employment with CFHC   Community First Health Centers: Improving the quality of life for our community!! Equal Opportunity Employer     Full-Time/Part-Time Full-Time   Location New Haven Administration   About the Organization Community First Health Centers is a non-profit, Federal Qualified Community Health Center. We have been providing health care services through our nation's health center program since 1975. We service Macomb and St. Clair counties with offices in Algonac, New Haven & Port Huron. While our focus will always be on the underserved, our doors are open to the entire community in which we practice. Our mission is to provide high quality, patient centered health care that is respectful, compassionate and accessible to all members of our community. Our care is customized to each patient and offered in a 'patient first' atmosphere with exceptional customer service.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://CommunityFirstHealthCenters.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Marketing & Communications Specialist in New Haven, MI Posted on: 4/3/2025 [Apply Now] Other Jobs Within 60 Miles Marketing & Communications Specialist in New Haven, MI Posted on: 4/3/2025 [Apply Now] Registered Dietician - RD in New Haven, MI Posted on: 3/28/2025 [Apply Now] Patient Transporter in Port Huron, MI Posted on: 4/10/2025 [Apply Now] Behavioral Health Clinician in New Haven, MI Posted on: 10/7/2024 [Apply Now] Physician - MD/DO in Port Huron, MI Posted on: 7/1/2024 [Apply Now]

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