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Title

Trout Creek - Host 
About the Organization Tahoe Donner is one of America's largest homeowner's associations, with nearly 6,500 properties and 25,000 members enjoying over 7,300 acres in the Sierra Nevada mountains.

Located 25 minutes from Lake Tahoe in Truckee, California, Tahoe Donner operates a wide variety of recreational facilities - some of which are for members only and others which are also open to the general public. These amenities can be explored in detail on this website. Just use the menu button at the top right to get started.

Tahoe Donner is a vibrant and desirable mountain community providing attractive and well-maintained facilities, events, programs and leading customer service to its members, guests and public, all while maintaining accessible and healthy natural surroundings.Tahoe Donner is an eclectic community with a passion for outdoor recreation and a celebration of the Tahoe lifestyle.  
Description

POSITION SUMMARY

The Recreation Center Host are the front lines and first impressions when it comes to the service of Trout Creek Recreation Center. This position is primarily responsible for ensuring that guests are greeted with a smile, and that all guests continue to experience an exceptional level of customer service and support throughout their visit. This position provides seamless transitions during and between each stage of the guest experience. Hosts greet everyone they meet, provide Tahoe Donner information, promote Tahoe Donner experiences, and ensures everyone who visits leaves with a smile. This position reports directly Trout Creek Recreation Center Manager. Must be available to work morning shifts beginning at 5:30am and closing shifts ending at 10:15PM.

 
Position Requirements

ESSENTIAL FUNCTIONS

(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions).

 

  1. Provides excellent customer service to customers, employees and business partners.
  2. Performs opening and closing procedures including securing the facility, moving pool covers as needed, checking pool and spa chemicals.
  3. Performs frequent facility inspections of restrooms, sauna, steam room, pools, spas, fitness room, office and entry to ensure areas are clean and free of debris and trash.
  4. Assists members and guests with retail merchandise, class enrollment and answering questions, both in person and by telephone.
  5. Assist with snow removal including shoveling, snow blowing, and clearing snow from walkways and handicap access, equipment and other areas as needed.
  6. Other duties as assigned by the Trout Creek Recreation Center Manager or senior management.

 

JOB QUALIFICATIONS

  • Demonstrates excellent communication and “People” skills; Must love dealing with people.
  • Act in a professional manner and respect all users at all times.
  • Current Cardiopulmonary Resuscitation (CPR) and First Aid Certifications for infant, child and adults recommended.
  • Knowledge of the fundamentals of exercise science and fitness techniques an asset
  • Cash Handling experience/training recommended.

 

These skills and abilities are typically acquired through the completion of a high school diploma plus one month relevant experience and/or training; or an equivalent combination of formal training, education and experience which demonstrates the ability to perform all of the duties of the position.

 
Full-Time/Part-Time -unspecified-  
Job Posting Pay Range Min $17.09 Mid $20.34 Max $23.58  
Open Date 11/20/2023  
EOE Statement Tahoe Donner Association is committed to full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. As part of this commitment, Tahoe Donner Association will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed, please email jobs@tahoedonner.com describing the accommodation.  

This position is currently accepting applications.

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