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Assistant Manager of Service Contracts 

Category Custodial  


Under the direction of the Assistant Director of Service Contracts, the Assistant Manager of Service Contracts will provide leadership and supervision along with the Manger of Service Contracts to the Custodial Sr. Supervisor, Custodial Supervisor, Community Training Specialists, Nellis Food Service Operations and all workers (disabled and non-disabled). The Assistant Manager of Service Contracts will assist in the responsibility of daily contract operations and the health and safety of all employees and individuals served.  This person will ensure all individuals served have the opportunity to become contributing members of their community by having the options, support and encouragement to work in the setting of their choice, and to ensure that all vocational training is based on the needs and desires of the individuals served.

The Assistant Manager of Service Contracts will be responsible for planning the training schedule of the custodial teams to ensure all contract specifications are met to the highest standards.  Supervise teams when coverage is needed for the Manager of Service Contracts and assist in inspecting of sites to ensure completion of all periodic tasks as stated in the customer’s statement of work.

Embrace Opportunity Village core values by cultivating positive and meaningful CONNECTIONS with clients and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. Reinforce and positively engage in Opportunity Village’s organizational culture supporting choice and creativity of clients and of staff.



  1. Assist and support with developing and maintaining a good working relationship with contract representatives to ensure customer satisfaction and contract retention.
  2. Assist and Support overseeing supervisors to ensure compliance of scope of work (SOW) for every contract.
  3. Evaluate contract specifications, maintain compliance and develop improvement plan if needed.
  4. Assist with staff recruitment, development and retention.
  5. Orient and train crew members in required cleaning techniques, new methods and procedures and equipment use and care.
  6. Assist Manager of Service Contracts to ensure compliance and job specific training of health and safety information for all staff and individuals served within the contracts.
  7. Audit time and attendance, audit weekly and data entry Paid Time Off information.
  8. Maintain log book for inspections and training for each contract and will assist in the “start up” of new contacts and prepare weekly, monthly and annual reports.
  9. Attend job specific seminars or classes as well as in service training.
  10. Perform other duties and special projects as assigned.



  • Custodial Senior Site Supervisor.
  • Custodial Supervisor
  • Community Training Specialists
  • Lead Floor care Custodians
  • Floor Care Custodians
  • Custodians
  • Supervisor of Food Service Sanitation
  • Cashier of Food Service Sanitation
  • Food Service Sanitation Worker
Position Requirements


  • Ability to communicate effectively with individuals, co-workers and supervisors (verbal and written).
  • Ability to care, respond and work with individuals with developmental disabilities.
  • Must encompass professional demeanor and to execute excellent customer service.
  • Ability to define problems and draw valid conclusions.
  • Computer literate
  • Ability to interpret instructions, gain knowledge and have initiative.
  • Knowledge of custodial operations, food service sanitation operations and building maintenance and procedures.



  • Required: High School Diploma or equivalent and five (5) years verifiable work experience in the building maintenance (multi-site) field with two (2) of those years in a managerial role for a multi-site organization.
  • Required: Valid Nevada Drivers License with a clean annual DMV report and must be twenty one (21) years of age in order to be eligible to drive company vehicles. Must complete and pass the Smith’s Driving Training Course administered by Opportunity Village.
  • Preferred: Prior experience with developmentally disabled individuals.


The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift fifty (50) pounds
  • Must be able to stand and walk 90% of the work day.
  • Ability to work in a typical office environment as well as a work center and community businesses with high level of noise.
  • Frequent bending, standing and lifting.
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Rate of Pay DOE  
Exempt/Non-Exempt Exempt  
Req Number CUS-23-00014  
Open Date 11/8/2023  
Location Varies  
About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients.

Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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