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Support Coordinator Specialist  

About the Organization Easterseals Louisiana (ESL) is a nonprofit organization whose mission is to change the way the world defines and views disabilities by making profound, positive differences in people's lives everyday. Established in 1951, our organization supports over 8,600 individuals (whom we refer to as Participants) with a variety of disabilities. A leading provider of disability services, ESL has physical locations in 8 regions of Louisiana and our array of programs include; support coordination (case management) for children, adults and elderly participants, a wide range of behavioral health and housing services, early intervention services for infants and toddlers, and a school setting called The Chartwell Center in New Orleans.

Because we support so many participants with a range of needs, we have learned that disability looks different for everyone, and it is our goal to help our participants thrive and live their lives to their fullest potential. ESL believes that everyone deserves opportunities to be active and productive members of their communities. We strive to make a life of purpose and independence possible for our participants through our commitment to quality support, innovative service offerings, and continuous organizational evolution. We are seeking mission-driven individuals to join our team, who will help us deliver a life of independence, relationships, and meaning to our participants.

Mission :

To change the way the world defines and views disabilities by making profound, positive differences in people's lives every day.

Job Description:

As a Support Coordinator Specialist, you will be a leader and mentor to Support Coordinators and you will have many opportunities to utilize your skills and knowledge to coach and develop new and existing Support Coordinators. The goals of the Support Coordinator Specialist are to be a subject matter expert in case management, provide consistent and accurate training, resources to the staff, in addition to becoming a backup supervisor as needed.

  • Assist with meeting requirements of open caseloads in any region needed
  • Provide support as a back-up supervisor in the event a supervisor is out of the office for an extended period or the position is open
  • Complete intakes as assigned
  • Assist with emergency phone calls before and after any emergency event in any region
  • Training of new hires as assigned
  • To conduct or assist families with technology as needed for telehealth visits
  • Any other assigned job duties as determined by the Project Manager
Position Requirements


  • Excellent communication skills
  • Flexible
  • Knowledge of all programs served in the region assigned or be willing to learn
  • Knowledge of community resources
  • Ability to train/coach using multiple techniques based on the learning style of those being trained
  • Excellent at time management and task completion
  • Excellent writing skills
  • Proficient with computer skills, particularly Google products.
  • Dedicated to the mission of Easterseals Louisiana
  • Ability to use technology required

Qualifications (please take note, we have no flexibility on degrees accepted.

These are conditions of our contractor):

  • a Bachelor's Degree in Social Services or Human Services related field OR a degree with at least 16 hours in ONE area of Human Services (i.e. Sociology, Psychology, Education, Counseling, Social Services, Family & Participant Science, Rehabilitation Services, or equivalent.)
  • Minimum of 3+ years of SC and/or supervisor experience, prefer 1 year of experience with Easterseals Louisiana
  • Must be or able to become ISR certified within 3 months of position change and any other certifications as needed
  • Proven record of meeting all funder requirements.
  • Able to work in the office as needed

Easterseals Louisiana makes hiring and employment decisions without regard to age, the color of skin, disability, gender expression and identity, genetic predisposition, marital status, national origin, race, ethnicity, religion, sex, sexual orientation, veteran’s status, status as a victim of domestic violence, and all other protected groups and classes under Federal and State Laws and executive orders. All employees must pass background and drug screen.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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