Share Email Opening Title Security Operations Center Operator  Description The Academy Museum of Motion Pictures furthers the understanding, celebration, and preservation of cinema through inclusive and accessible exhibitions, screenings, programs, initiatives, and collections. Welcoming visitors from Los Angeles and around the world, the Museum works in active partnership with motion picture artists and specialists, scholars, staff, and diverse communities to contextualize and challenge dominant narratives around cinema, inspiring discourse, connection, joy, and discovery. Reporting to the Assistant Manager of Safety & Security, the SOC Operator is responsible for monitoring equipment and devices that include cameras, security access and anti-theft devices, intrusion, radio communication, and fire life safety systems. You will maintain the daily Security Operations log and report deviations from normal operating conditions to a supervisor. You will also dispatch resources to calls for service, emergencies, earthquake recovery, and fire protection measures according to defined AMMP Security Operations Center procedures. SOC Operators may also be scheduled for security officer posts. This is a full-time, flex shift position scheduled Friday through Tuesday with Wednesdays and Thursdays off.  You Will: Monitor security surveillance cameras, access control, and art protection systems. Answer phones and operate an IP-based telephone system. Operate a radio and use multi-channel communications. Complete call logging, data entry and provide detailed documentation (e.g., Officer Dispatch, Incident Reporting). Provide after-hours operations support. Ensure procedures and protocols are in place to effectively respond to incidents, alarms, notifications, and calls. Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, and radio systems. Ensure all systems within the SOC are functioning properly. Evaluate information and respond with the appropriate communication and dispatch procedures. Maintain discretion when sensitive and confidential information is revealed. Retain and retrieve information in the form of policies, bulletins, verbal reports, and training. Remain calm in emergency situations.   Position Requirements You Have: A high school diploma or equivalent certificate of completion. 1+ years of experience as a SOC Operator required. Guard card/security license according to state requirements. Demonstrated a high level of competency with advanced computer systems (e.g., hardware, software, and networks). An average typing speed of 45WPM. Demonstrated ability to operate radio, telephone equipment, and/or console monitors. Basic working proficiency in operating Security and Mass Communications (e.g., Genetec, Forteco, Guardtek, Everbridge). Flexibility to work various shifts including weekends and holidays. A commitment to diversity, equity, accessibility, and inclusion.   Physical Requirements: Remain in a stationary position at a computer terminal for an extended period.   Other Requirements: Full vaccination against COVID-19 is required including any booster vaccinations as applicable.   Our Benefits: Comprehensive medical, dental, and vision. PTO and Sick Time 401(k)   The expected base hourly rate for this role is $21.50. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law.   @museumLI   Full-Time/Part-Time Full-Time   Position Security Operations Center Operator   Location Los Angeles   About the Organization The Academy of Motion Picture Arts and Sciences is a global community of more than 10,000 of the most accomplished artists, filmmakers and executives working in film. In addition to celebrating and recognizing excellence in filmmaking through the Oscars, the Academy supports a wide range of initiatives to promote the art and science of the movies, including public programming, educational outreach and the Academy Museum of Motion Pictures.   EOE Statement The Academy is committed to equal opportunity in employment and to creating and valuing diversity in its workforce. Maintaining a diverse workforce is important to the Academy. The Academy enforces a strict policy that prohibits discrimination in hiring, training, compensation, promotion, transfer, or termination, whether on the basis of race, color, national origin, religion, sex, disability, age, veteran status, sexual orientation or genetic information. This includes a workplace that is free of all forms of harassment. Also, to help foster diversity, the Academy uses programs that ensure fairness of opportunity, pay, and growth to all applicants and employees. Every employee of the Academy is required to follow this policy and to preserve the Academy’s commitment to diversity.   This position is currently not accepting applications. 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