Email Opening Title Director of Retail Operations   About the Organization ABOUT AREA15 LAS VEGAS AREA15, located minutes from the Las Vegas Strip, represents the world's first purpose-built immersive entertainment district offering live events, distinctive attractions, interactive art installations, extraordinary design elements, unique retail, ground-breaking technology, bars and eateries and much more. AREA15's curated mix of dynamic destinations-including LIFTOFF Bar and Ride, Meow Wolf's Omega Mart, Illuminarium, Dueling Axes, Five Iron Golf, Kaia, The Beast, Wink World: Portals Into the Infinite, Museum Fiasco and many more-represents what's next in experiential entertainment. With a robust, ever-changing roster of concerts, events, immersive art exhibitions, out-of-this-world nightlife and boundary-pushing production shows, AREA15 attracts visitors of all ages. Expanding across 20 acres in Las Vegas, AREA15 will soon welcome even more immersive destinations, including Universal Destinations & Experiences' new, year-round horror entertainment experience Horror Unleashed. Follow on Instagram, Facebook and X: @AREA15Official; and YouTube: AREA15. Hashtag: #AREA15. AREA15 is an equal opportunity employer and values diversity. We are committed to complying with all federal, state and local laws providing equal opportunities and all other employment laws and regulations.   Position Director of Retail Operations   Description Join the immersive world of ART, MUSIC & AMUSEMENT at AREA15, where the boundaries between reality and limitless creativity blur. Welcome to the "What's Next District." AREA15 is seeking a dynamic and experienced retail professional for the Director of Retail Operations position to lead the company's retail department. This individual will have full P&L responsibility and be responsible for operations and management of AREA15's retail team. In addition, the Director of Retail Operations will play a pivotal role in tying experiences within the retail space, generating creative sales ideas, implementing brand merchandising strategies, driving revenue generation, and efficiently managing our stores. The Director of Retail Operations will report directly to the Vice President of Business Development.   Location AREA15 Las Vegas   Full-Time/Part-Time Full-Time   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Position Requirements Build and foster a positive, engaging selling culture of high performers. Work with AREA15’s C-suite to develop strategies and tactics to expand AREA15’s retail business Work with departmental leaders to ensure that the retail business is being intergrated into other aspects of AREA15’s business (events, F&B) to drive growth and explore new opportunities. Develop annual sales forecasts, budgets, and quarterly and monthly sales goals for all retail venues. Meet and exceed revenue and profit objectives. Create and manage key performance indicators for retail operations. Provide regular (daily, weekly, monthly, quarterly, annual) performance analysis on a current, monthly comparison and budget comparison basis for all retail venues. Approve and oversee product plans for all retail venues are implemented, deployed, executed on, and adhered to. Ensure opportunities for redress and improvement on performance against product plan is addressed. Ensure inventory, stock levels and merchandise display meet the brand standards of each retail venue. Collaborate cross-functionally daily to design cost effective and efficient processes to address business needs to achieve a maximum margin while demonstrating excellent leadership. Monitor product performance and adjust visual displays or pricing accordingly. Create and elevate a “culture of sale” by leading and motivating sales team members to exceed monthly sales goals working closely with the retail management team to identify monthly, quarterly, and annual goals. Ensure daily in-store operations is smooth and successful and team members are provided with tools to be successful in their role. Develop and execute an annual calendar with events, promotions, and holidays. Develop retail event strategy; oversee the preparation, supplying, logistics and event day for pop-ups booths while working closely with vendors for profitable retail events. Ensure the outlet is clean, organized, and to brand standards at all times. Oversee merchandising strategy in terms of product selection, order quantities, margin, and quality Oversee retail warehouse operational workflow. Oversee inventory management including monthly inventory counts, reconciliations, variance resolution, pricing updates, programming, and stock levels for reorders. Develop social media strategy and create content for channels, working closely with the AREA15 Marketing and Creative teams. Resolve any guest issues and complaints in a timely manner and turn them into guest loyalty. Resolve issues, complaints, or conflicts between associates, ensuring fairness to all parties while following company policies and procedures. Have knowledge of key festivals and understand their fashion trends to ensure the retai venues can support the needs of their attendees. Embrace the brand and culture of AREA15 and its retail venues, assisting in establishing AREA15 as a fashion and art destination. Ensure the customer’s journey is our priority in everything we do. Create ART! Experience for all internal and external guests. Perform other duties as assigned. Qualifications:  •Applicants must be 21 years of age or older •Proof of eligibility to work in the United States •Comfortable working in a creative, entrepreneurial start-up environment, introducing new concepts and innovations. •Must be able to work in a dynamic environment with varying levels of sound, crowds, and smoke/haze. •Ability to stand and walk for most of the shift. •Open availability with the ability to work evenings, weekends, and holidays. •Must have the ability to withstand high temperatures, heat and sun exposure, and varying weather conditions. •3+ years of retail management experience with a track record in team leadership and development. •Proficiency in inventory control, visual merchandising, and Microsoft Office. •Strong organizational, communication, conflict-resolution, and time-management skills. •Ability to adapt to changing Integrated Management Systems and understand brand identities. •Reliable transportation, flexibility in working hours, and physical capabilities for the role. •Proficiency in English; additional language skills preferred. • Valid driver's license and safe driving record   This position is currently not accepting applications. 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