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Marcus Alert Mobile Crisis Counselor - Monday thru Friday 12 noon to 8p 

Req Number BEH-23-00237  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  

Annual Salary: $51,360

Monday - Friday 12 noon - 8p or 3p-11p, with 1 Saturday and Sunday per month

Since 1971, the Hampton-Newport News Community Services Board has provided a comprehensive continuum of high-quality, essential, and community-based services to citizens of the Peninsula who are affected by mental illness, developmental disabilities, and substance use disorders.  

Mobile Crisis Counselor provides co-response to behavioral health, substance use, and homelessness-related calls dispatched through the emergency and non-emergency 911 Call Center or Regional Crisis Call Center (9-8-8) per protocol of MARCUS Alert. Co-response includes a pairing with first responders as requested and/or other behavioral health personnel which may include a law enforcement officer, medic employed with the Fire Department, or other CSB Crisis Counselor, Case Manager, or Peer Recovery Specialist. Performs preliminary mental status assessments and short-term crisis intervention services. Makes referrals or coordinates admissions to treatment services and assists with the transport of individuals to access treatment in clinics, day programs, crisis stabilization units, medical and psychiatric facilities, or shelters. Conducts follow-up contacts in-person or by phone or reassessment as necessitated. 

Full-time Benefits, include:

  • Virginia Retirement System (VRS)
  • Health, Dental and Vision Insurance
  • Flexible Spending
  • Employer Paid Life Insurance
  • Employer Paid Disability Insurance
  • Voluntary Life Insurance
  • Annual and Sick Leave
  • 10 Paid Holidays
  • Cancer/ICU and Accident Insurance
  • Legal Resources
  • Identity Theft Protection
  • Wellness Program
  • Employee Assistance Program (EAP)
  • 403(b) Deferred Compensation Plan
  • Group Long Term Care Insurance


Requirements: Master's Degree in human services with one year of experience in a psychiatric care setting. Must be registered with the Board of Counseling to practice as a QMHP-A or register as a QMHP-A trainee within 30 days of employment. Valid Drivers Licenses.



Number of Openings 1  
Open Date 9/20/2023  
Close Date 10/10/2023  
Professional Licenses and/or Certifications  

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