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Remote Case Manager 

About the Organization OUR MISSION

Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.

We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively.


We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs.

We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.

Full-Time/Part-Time Seasonal  
Exempt/Non-Exempt Non-Exempt  
Shift Various Shifts  
Number of Openings 1  
Category Emergency Services  
Location El Paso, TX  


The Remote Case Manager will provide remote case management and supportive services to unaccompanied immigrant children currently in federal care in child shelters. The Case Manager works in collaboration with program staff and supervisors to cultivate a client-centered and trauma-informed approach to service provisions. The Case Manager will work primarily to help unify unaccompanied children who are residing at Endeavors Children’s Center in Pecos, Texas

Position Requirements


  • Oversees all aspects of the Unaccompanied Child’s (UC) case and provides release recommendation for safe and timely release.
  • Maintain case file documentation in accordance with ORR requirements.
  • Maintain confidentiality when gathering, documenting, consulting or consolidating information necessary for the case management assessment and the plan of care.
  • Maintain regular contact with each UC, UC’s family when possible, and established service providers to communicate case planning and progress.
  • Provides client services as needed, including but not limited to making medical appointments, finding resources, etc.
  • Gather historical and current data relative to completion of a comprehensive case management assessment including, but not limited to, school records, medical records, mental health treatment, legal status and court involvement, social and family strengths and needs, support systems, and specific cultural issues.
  • Presents case to federal stakeholders as requested.
  • Participate in team meetings, staff in-service training and department meetings.
  • Carries a case load of up to 8 clients, varying on program census.
  • Completes Signification Incident Reports (SIRs), per federal policy requirements.
  • Conducts internal chart reviews to monitor documentation compliance.
  • Completes, timely and accurate timesheets and other personnel/administrative records as required.
  • Other duties as assigned
  • Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."



EDUCATION: Bachelor’s degree in the behavioral sciences, human services or social services fields. Must have at least one year of experience working with child welfare standards, best practices, or quality assurance or compliance.

EXPERIENCE: At least 2 years progressive employment experience that demonstrates supervisory and case management experience. Must be bilingual in Spanish and English; able to read, write and verbally communicate and be 21 years or older. Knowledge of Federal, State and agency regulations preferred. Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions preferred. ORR experience preferred.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.

LICENSES: Driver’s License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice. Willingness to drive to off-site locations, highly preferred. Able and willing to travel locally, nationally and internationally up to 25-50% of time (non-remote).

OTHER: Must be available and willing to travel to various locations including Pecos Children’s Center with such frequency as the business need dictates (non-remote). Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.





EOE Statement Endeavors® and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a veteran in accordance with applicable federal laws. Endeavors® and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors® and Endeavors Unlimited, Inc. are "Equal Opportunity/Affirmative Action Employers."  

This position is currently not accepting applications.

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