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Administrative Specialist (Country Club)  

Category Administration  

The Management Trust
Position Title: Administrative Specialist – Country Club
Location: Cathedral City, CA at Desert Princess Country Club
Reporting To: Desert Princess CEO
Status: Non-Exempt, Full-Time
Salary: $17.00 - $20.00 per hour DOE


The Management Trust is a community association management company.  We believe that building and maintaining a community takes more than just hammers and nails.  It takes integrity, trust, experience, and support.  Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them.  We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation.  Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day.  It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.


The Community Relations Specialist (CRS) provides general office and administrative support to the Desert Princess Country Club and HOA.  The CRS is responsible for creating meaningful relationships with homeowners and community partners while facilitating programs that include social, cultural, recreational, and educational engagement events.  This role fosters a collaborative, team atmosphere with staff, volunteers, residents, and the Board of Directors.  Being a self-starter, highly organized, and committed to the highest levels of customer service are key for the CRS.


  • Provide office support for community programs including, but not limited to: answering calls, responding to general information inquiries, authoring correspondence, scheduling appointments, directing voicemails/other messages, and file/record maintenance
  • Provide administrative assistance on an as-needed basis for country club operations, including: Food & Beverage operations, Golf operations, Spa operations and Fitness operations
  • Assist in maintaining current membership database to provide accurate membership reports as requested
  • Maintain community website to ensure accuracy of information posted; coordinate with Jonas Software and IT department as necessary regarding web postings
  • Administer Constant Contact and Dwelling Live postings (or similar platforms) as requested
  • Compose, track, and mail correspondence for warning and violation notices, using approved templates
  • Administer the annual golf registration program, including golf cart owner notifications as needed and collection of golf cart insurance information
  • Maintain in-house HOA Channel 98 information
  • Create work orders for homeowners; coordinate with other departments as needed
  • Issue transponder tags to homeowners, renters, and vendors
  • Compile program summaries and social activities for publication in community calendars, newsletters, flyers, and other documents for internal and external needs, including the Royal Page and the Weekly Herald; sell advertising for newsletter publications
  • Maintain and develop procedures to ensure acknowledgement, recordkeeping, and follow-up on all program funding
  • Plan advertising and promotional communication projects, including print, electronic, special events, direct mail, and social media
  • Serve as liaison with outside consultants, copy writers, and advertising agencies
  • Manage event calendar and take event reservations, in close collaboration with the Food & Beverage Manager; assist with event planning as needed
  • Organize setup of Masters Lounge for events, committee meetings, and Board meetings
  • In addition to Country Club administrative duties, assist with HOA administrative functions on an as-needed basis
  • Other duties and special projects as assigned


  • High School Diploma (or equivalent); Associate’s or Bachelor’s degree preferred
  • Solid knowledge of Microsoft Outlook, Excel, Word, Publisher, PowerPoint, Desktop Publishing, and social media venues
  • Experience in Event Planning preferred
  • Knowledge of Jonas Software is a plus
  • Proficiency in administrative and event support with generally between 1-4 years of experience
  • Conflict resolution skills
  • Ability to meet deadlines and address time-sensitive issues
  • Superior multi-tasking skills paired with data gathering, organizing, and auditing aptitude
  • Ability to work effectively under pressure with frequent interruptions
  • Excellent written and verbal communication skills
  • Ability to provide high-level customer service with astute attention to detail and organization
  • Must be a team player
  • Ability to manage workflow amid shifting priorities
  • Willing to learn Company processes and procedures, and learn/use proprietary software
  • Adaptable and dependable with a solid attendance record
  • Professional and respectful demeanor with all homeowners, staff, vendors, external parties, and guests at all times
  • Bilingual (Spanish) is a plus


  • Must have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policy


  • Use standard office equipment, including: computer, phone, copier/scanner, fax, etc.
  • Be stationary for periods of time
  • Relocate up to (25) pounds
  • Travel to and from offsite meetings


  • None


  • Monday-Friday from approx. 8:00 am-4:30 pm
  • This position may require occasional long hours to meet business needs

The Management Trust is an Equal Opportunity employer.  We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.

EOE Statement We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate and support diversity.

The Management Trust reserves the right to modify any job description at any time based on business need.
Email None Specified 

This position is currently not accepting applications.

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