Competitive Salary offering $60,000 annually.
A Sr. Property Manager is responsible for all operational and financial aspects of a property with 300 - 500 units or multiple small properties with 300-500 units and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the properties in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity.
· Supervise leasing and maintenance staff including delegating work, reviewing work, maintaining deadlines, training and scheduling.
· Maintain property occupancy by effectively retaining residents and successfully marketing property to attract new residents.
· Plan, organize records and set goals for each property.
· Complete financial reporting (accounting month-end), analysis and strategy to meet properties' goals; troubleshooting, as needed.
· Implement and support policies, procedures and industry business practices.
· Conduct market analysis to set weekly/monthly leasing goals.
· Approve lease applicants.
· Administer HUD recertifications, if applicable.
· Evaluate current market conditions and competition.
· Increase revenue while maintaining controllable expenses including revenue collections and delinquency control.
· Provide customer service to residents resolving any issues that may occur and ensuring maintenance completes service requests in a timely manner.
· Coordinate resident activities and correspondence (i.e., monthly newsletters).
· Contact and negotiate with vendors.
· Obtain bids and manage capital improvement projects according to company guidelines and budget.
· Operate within budget and purchasing guidelines.
· Oversee Accounts Payable, Accounts Receivable and general bookkeeping.
· Maintain curb appeal by walking/inspecting property and vacant units.
· Conduct Human Resources functions: recruiting, interviewing, performance reviews, salary reviews, explanation of benefits, new hire orientation, terminations.
· Ensure company policies and procedures are met.
· Attend court proceedings, as necessary.
· Coordinate and lead staff meetings, as necessary.
· Assist other properties, as necessary.
· Completion of internal training for affordable housing: One-Site - Navigation of Receipts and Waitlists, Certifications and Charges, Move-outs.
· Other responsibilities as assigned/needed.
Essential Skills and Abilities · Administrative Skills - data entry, filing, answering phones, familiarity with legal aspects/fair housing laws, familiarity with company policies and procedures.
· Analytical Skills - ability to create and manage property budget, review and analyze current market conditions, analyze property reports (occupancy, accounting, traffic), ability to play an active role in acquisitions of new properties.
· Communication/Language Skills - ability to communicate with all staff levels, residents, vendors and prospective residents, ability to correspond with all contacts via letters, memos, newsletters and emails, ability to present material to staff.
· Computer Skills - Outlook, Excel, Word, Internet, One-Site.
· Coordinating Skills - ability to coordinate resident functions, staff meetings and functions, ability to prioritize and delegate tasks daily, ability to handle emergency/unexpected situations, ability to set future goals.
· Creative Skills - ability to be creative in marketing, leasing, corporate outreach, retaining residents and retaining staff.
· Leadership Skills - ability to motivate and lead staff providing them with the direction and training that is necessary for them to succeed, ability to solve resident and staff issues.
· Manual Skills - be willing to pick up trash, clean, spread salt, shovel snow as well as other general manual duties, as necessary.
· Maintenance Skills - general knowledge of maintenance is helpful when acting as liaison between maintenance staff and residents.
· Mathematical Skills - ability to calculate lease balances, move-in costs, pro-rations, special rates (i.e., pets, garages), late fees, bank deposits, discounts.
· Other Skills - confidentiality, customer service, decision-making, patience, respect, teamwork.
Work is typically performed in a normal office environment with moderate noise level. Walking is required for property tours and may expose Sr. Property Managers to weather conditions. It may be necessary to lift weights up to 25 pounds.