Primary Responsibility: The Victim Advocate provides direct line victim services for all victims of crime. Coordinates and provides immediate contact with victims of crimes to offer individual and family support, information on the criminal justice system, support agency referral, aid in acquiring emergency shelter, financial assistance, emotional support and facilitation in other immediate needs. Provides assistance to and maintains relationships with a variety of law enforcement and court agencies.
Supervised by: Victim Services Coordinator
Supervises: N/A
Salary Range: 17 - $23.93 – $33.50
Hiring Range: $23.93 – $28.71 per hour DOQ
Classification: Non-Exempt
Stauts: Full Time
Main Job Duties:
- Assist victims of crime with support throughout the criminal justice process and provides appropriate referrals. Be able to explain the criminal justice process in a clear and an easy-to-understand manner.
- Treat victims with fairness, respect and dignity. Provide service which is free from intimidation, harassment, or abuse throughout the criminal justice procedure.
- Respond on scene to a variety of environments, settings, and conditions to provide crisis intervention.
- Work closely with victims attending to requests and acting as a resource and liaison between victim and criminal justice personnel.
- Provide victims with information on what they may encounter during a criminal trial and other court proceedings. Inform victims of the status of their case including all significant proceedings and its final disposition.
- Develop a close working relationship with the 1st Judicial District Attorney’s Office and its victim witness programs; the Black Hawk Police Department and other law enforcement agencies and victim services units.
- Create and update client files. Maintain Victim Services Program records in a confidential and organized manner. Adhere to state statues related to confidentially and records retention.
- Ensure confidentiality is maintained under the Victim Service Program.
- Answer the telephone and receive inquiries, provide information based on extensive knowledge of victim programs and activities; refer callers to appropriate personnel or services, as necessary.
- Assist victims in understanding Crime Victim Compensation and completing and submitting the application and required documentation.
- Research, compile, and summarize a variety of informational and statistical data and materials; prepares clear and concise reports, correspondence and other written material.
- Review all police incident reports to determine if victim services intervention and involvement is needed. Contact victims of crime in Black Hawk, Central City and Gilpin County through personal contact or mailing of literature and information.
- Attend trainings, meetings, conferences, and/or seminars as necessary to remain current on best practices in the field of victim services.
- Provide assistance and support to individual when requesting Civil Protection Orders.
- Attend court hearings with/or on behalf of victims to provide support and advocacy.
- Comply with state and federal law and guidelines for victim advocacy services, notifies victims of their rights under state law and explain services of the department.
- Follow all statutes and guidelines of the Victim Rights legislation and Gilpin Victim Services program Protocol and Directives.
- Assist victims with the return of property being held as evidence.
- Notify victims when a defendant is released from jail - in compliance with state mandates.
- Arrange temporary emergency shelter for victims as necessary.
- Network with and participate in meetings with other victim advocacy programs to maintain connections and be able to provide appropriate referrals and assistance to victims.
- Handle stressful situations in a professional manner and accurately assesses situations and people.
- Assist Victim Advocate Coordinator with budget preparation, month end and quarter end stats, and audit of month end police reports.
- Operates the County automobile in the performance of assigned job functions; including but not limited to transporting clients.
Additional Job Duties:
- Makes oral presentations before businesses, civic, school, church and or other groups, as appropriate, on topics pertaining to criminal justice system and rights of victims.
- Performs other appropriate duties as assigned by the Victim Advocate Coordinator and any duties needed to stabilize an emergency situation.
Specialized Job Duties: The following job duties are assigned to a specific Victim Advocate in Victim Services Division and each individual Advocate will be evaluated on the duties that they are assigned.
- Assist Victim Advocate Coordinator with developing and maintaining a training program
- Assist the volunteer program and maintains employee training records, meetings and hours worked for volunteers. Represents the Sheriff’s Office during recruiting assignments and obtains applications from qualified applicants for the volunteer program.
- Act as a liaison with the 1st Judicial DA’s Office Victim Witness program to ensure that all protocols are relayed to all Advocates and Volunteers to ensure uniformity in services. Could be assigned to other committees as a liaison / representative.
- Each Advocate will be assigned an agency (Black Hawk PD or Gilpin County SO) to ensure that all reports are pulled and all victims are contacted in accordance to the rules set by statute and protocol of the victim services office.
- Maintain a computerized database utilizing spreadsheet and word processing software to maintain statistics.
Hours:
- Must be available for emergency on-call coverage, which may include nights, weekends and holidays.
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Qualifications:
- Education: A minimum of an Associate Degree in criminal justice, human services or related field or an equivalent combination of education and related experience that would provide the required knowledge and skills to perform the job.
- Computer literacy, including Microsoft Word, Excel, PowerPoint, Google Drive, and the ability to learn new software programs. Knowledge of general office procedures.
Ability to:
- Ability to read, interpret, and explain documents such as City policies, procedures, local, state and federal laws, ordinances and other complicated policies, procedures and protocols.
- Ability to interact professionally with people in crisis situations and potentially volatile situations. Ability to evaluate situations and make complicated and appropriate decisions in what can be a highly stressful environment.
- Use tact, discretion, initiative, and independent judgment within established guidelines.
- Act quickly and calmly in emergency situations making proper judgments as to the correct course of action.
- Organize work, set priorities, meet critical deadlines, and follow up on assignments.
- Research, compile, and summarize a variety of informational and statistical data and materials; prepare clear and concise reports, correspondence and other written material.
- Maintain a high level of professionalism and confidentiality.
- Maintain effective working relationships with members of the community, law enforcement officers, volunteers, personnel from other agencies and the media.
- Function in a multi-task-oriented work environment.
- Must have a valid Colorado Driver’s License without any restriction due to driving record. Must also be able to drive a county vehicle.
Certifications:
- Must possess FEMA ICS 100 and 700 certifications within six (6) months of employment.
Work Environment / Physical Demands:
- Requires the mobility to work in an office and field environment. Requires the ability to sit at desk and intermittently walk, stand, run, climb, balance, bend, squat, twist and reach while performing office duties. Work occasionally requires using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling, lifting and repetitive motions.
- Work requires the regular exertion of up to 10 pounds of force, occasional exertion of up to 25 pounds of force.
- Must be able to maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading and writing, and operating office equipment. Work requires close vision, distance vision, ability to adjust focus, depth perception, color perception, night vision and peripheral vision.
- Must be able to use a telephone to communicate verbally and a keyboard to communicate through written means, to review information and enter/retrieve data, to see and read characters on a computer screen. Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly. Hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound.
- Work infrequently requires exposure to bloodborne pathogens.
- Work has limited exposure to environmental conditions.
- Work is generally in a moderately noisy location (e.g. business office, light traffic).
Experience:
- Experience in relevant field preferred.
The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Gilpin County provides reasonable job-related accommodations for disabled persons. Must pass drug screen and pre-employment screening.
Benefits for Full Time Employees:
Paid Holidays: Gilpin County provides 13 paid holidays per calendar year. An employee will be paid eight (8) hours per holiday.
Vacation: The first year of employment, (based on the anniversary of the hire date) full-time employees shall earn 3 hours of paid vacation leave bi-weekly. After that time, leave shall accrue as follows:
- Two through five years – four (4) hours each bi-weekly pay period.
- Six through ten years – six (6) hours each bi-weekly pay period.
- Eleven years and more – eight (8) hours each bi-weekly pay period.
Full-Time employees are encouraged to take their earned vacation leave each year. At the end of the last pay period in December, each regular full-time employee’s accrued vacation leave hours will be reduced to 208 hours and will be carried overed into the next calendar year.
Sick Leave: Full-Time employees shall accrue four (4) hours of sick leave each bi-weekly pay period. The maximum sick leave that may be accumulated by such an employee is 600 hours.
Personal Leave: Full time employees will receive 30 hours of personal leave per year. Personal time cannot be rolled over to the following year and will not be paid out. Personal time will be added to employees balance the first pay period of the new year. Employees hired throughout the year will receive personal time on a pro-rated basis, based on the quarter year that they are hired. Q1 30 hours, Q2 22.5 hours, Q3 15 hours, Q4 7.5 hours.
Medical Plans: Gilpin County offers two medical plans with Kaiser and United Health Care. Gilpin County offers a Health Reimbursement Account (HRA) for all employees to cover co-pays, deductibles, and other medical expenses. This HRA card will have $3,000.00 on it for an individual or $6,000.00 for a family. Both plans have a max out of pocket for $1,000 individual or $2,000 per family after the use of the HRA card.
United Health Care cost monthly:
Employee Only Employee and Spouse Employee and Child(ren) Employee and Family
$0.00 $21.00 $15.74 $31.50
Kaiser Permanente cost monthly:
Employee Only Employee and Spouse Employee and Child(ren) Employee and Family
$0.00 $21.00 $15.74 $31.50
Dental Plan: Gilpin County offers dental coverage through Delta Dental. Individual deductible at $50 and family deductible at $150. In network and at a PPO provider coverage for preventative and diagnostic services are covered 100%, basic services covered at 80%, major services at 50%, and ortho covered at 50% with a $2,000 max. The plan offers a “Right Start 4 Kids” plan that covers children up to their 13th birthday at 100% with no deductible. Annual max out of pocket for this plan is $2,000.
Delta Dental costs monthly:
Employee Only Employee and Spouse Employee and Child(ren) Employee and Family
$0.00 $14.00 $52.20 $70.20
Vision Plan: Gilpin County offers vision coverage through VSP. In network coverage includes copays at $10, $175 per pair of either one prescription eyeglasses or contacts yearly and discounts on Lasik.
VSP Vision costs monthly:
Employee Only Employee and Spouse Employee and Child(ren) Employee and Family
$0.00 $3.60 $3.80 $6.20
Retirement: Gilpin County offers a mandatory 401(A) plan as well as optional 457b or 457 Roth plans. You are immediately 100% vested day 1 into your retirement accounts. The mandatory 401a plan requires that you contribute 5% and Gilpin County will match 5% into your retirement account. The optional 457b plans may be started, stopped, and changed anytime during your employment
Life Insurance: Gilpin County provides at no cost to you a $50,000 life insurance policy for yourself. Supplemental employee coverage in increments of $10,000 with a max of $500,000. Supplemental spouse coverage in increments of $5,000 with a max of $150,000. Supplement child(ren) policy with a benefit amount of $10,000 per child. Guarantee issue amounts of $100,000 for employee, $20,000 for spouse without having to complete evidence of insurability valid during new hire enrollment.
Short-Term Disability: Short-term disability pays 60% of your earnings with a max of $1,000 per week for up to 11 weeks. Benefits begin on day 15 and your first two weeks you will have to cover with sick or vacation time.
Long-Term Disability: Long-term disability kicks in after 90 consecutive calendar days of a qualified disability. The plan will pay 60% of your earnings with a max of $5,000 monthly.
Long Term Care: In the event that you are injured and need to be treated at a care facility, Gilpin County provides coverage at no cost to you. The plan provides up to $2,000 per month, and up to 3 years in a facility. If you would like to add supplements coverage for a greater amount per month or a longer term, supplemental coverage is available for you to purchase.
Employee Assistance Program (EAP): EAP is provided through Triad for employees and members of your household. Services are confidential and available 24/7. A wide variety of services including but not limited to: Emotion well-being support with up to 6 Counseling sessions per issue each year. Daily life assistance guidance on a variety of topics. Online resources with articles, assessments, search tools, webinars. Free 30-minute consultations on legal services and financial services. A discount center to find deals on products, services, travel and more!
Gilpin County Parks & Recreation Discount: You will receive 20% most services such as childcare, leagues, rentals, gym memberships, in house classes but does not include contract classes.
Benefits for Part Time and Temporary Employees:
Sick Leave: Leave accrues at the rate of 1 hours of sick leave per 30 hours worked to a maximum of 45 hours per year.
Retirement: As a part time or temporary employee you may participate in the optional 457b or 457 Roth plan. These plans may be started, stopped, and changed anytime during your employment.
Employee Assistance Program (EAP): EAP is provided through Triad for employees and members of your household. Services are confidential and available 24/7. A wide variety of services including but not limited to: Emotion well-being support with up to 6 Counseling sessions per issue each year. Daily life assistance guidance on a variety of topics. Online resources with articles, assessments, search tools, webinars. Free 30-minute consultations on legal services and financial services. A discount center to find deals on products, services, travel and more!
Gilpin County Parks & Recreation Discount: You will receive 20% most services such as childcare, leagues, rentals, gym memberships, in house classes but does not include contract classes.
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