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College Success Counselor 

About the Organization A pioneering not-for-profit affordable housing developer and community programs initiator in New York City, Settlement Housing Fund, Inc. has worked since 1969 to create more than 9,000 apartments through 73 affordable rental and homeownership development projects. Settlement Housing presently owns and maintains 50 buildings with more than 3,100 apartments throughout New York City, with concentrations of housing and services in the Mt. Eden and Fordham Heights sections of the Bronx, Crown Heights, Brooklyn, the Lower East Side, as well as other sites throughout Manhattan. The organization is working on a growing pipeline of new construction and preservation projects throughout the city, and expanding its Resident Engagement Services to meet the housing stability needs of households leaving shelter and other at-risk tenants.

Settlement Housing Fund is the parent organization of The Crenulated Company, LTD dba New Settlement which was created in 1989 with the acquisition of 14 abandoned buildings from the City of New York. New Settlement has evolved into a robust social service organization offering a range of community-based services in education, college access, youth development, arts, workforce development, community organizing, wellness and other key services that provide important resources to the neighborhood's youth and families. New Settlement's success has been achieved through close collaboration with a wide range of educational institutions, housing and community development organizations, businesses, youth development and social service agencies - in the neighborhood, Bronx-wide, across New York and nationally. The programs at New Settlement are supported by local, state and federal government agencies, as well as foundations, corporations, organizations  

JOB SUMMARY: The College Success Counselor works with college-attending students and young adults/adults who have “stopped out” of college to re-enroll and graduate with a degree or industry credential. The counselor will be responsible for advising, organizing events, facilitating meaningful workshops, data, and networking.

Job Duties include but not limited to:

Advising and Data Management (60%)

  • Advise 100-125 college students in the areas of academic standing, major and course selection, financial aid concerns and requirements, adjustment to the college environment, balance of school and work, transfer to baccalaureate degree programs, college policies and procedures, graduation requirements, planning for post-college careers and continued development of independence.

o (a) strategize about personal, social, academic issues/challenges that impact success in college; (b) assess credits to track progress; (c) understand their financial aid lifetime eligibility limits and requirements to maintain aid and map their degree accordingly; (d) focus on suitable majors/careers; (e) develop strategies to improve performance (time management, money management, using campus resources, etc.); (f) transfer application support; and (g) connect with tutoring, advising, other key campus resource and basic needs support and advocacy, as needed

  • Support young adults and adults that have “stopped out” of college and are considered “near- completers” (12-15 credits away from attaining an Associate’s or a bachelor’s degree); whose journey to a college degree or credential has been interrupted by COVID-19, financial hardships, change in life circumstances, lack of motivation, etc.
  • Track, evaluate and report on student and program performance for on-going program improvement and growth using Salesforce database.

Programming of the Success Program (30%)

  • Oversee the recruitment and outreach of new Success participants.
  • Facilitate the orientations/retreats for participants to be part of the Success program.
  • Develop and implement curricula for workshops and events focused on topics of relevance to college students such as academic engagement, personal leadership, mental health, career development and others.
  • Involved in internal committees throughout the academic year.

Partnerships and Networking (10%)

  • Build partnerships and effective relationships with college administrative, career services, financial aid, and other offices to advocate for students and assist them in reaching their goals.
  • Build strong and authentic relationships with students attending various post-secondary institutions to provide them with personalized guidance and coaching on academic and non-academic issues that may prevent them from persisting through college.
  • Participate in conferences, networking events, professional developments, and in advocacy related events to support the ongoing commitment to leadership development, community building, and community organizing as strategies for social change.
  • Liaise with postsecondary pathways that are providing credentials/certifications in the development of young adults/adults.
  • Stay current on the latest trends in College Access and Success
  • Perform other duties as requested.


  • Bachelor’s degree required.
  • Strong commitment to strengthening a program and an environment that supports the academic achievement and access to higher education of youth and adults of low income, immigrants and others who will be the first in their families to attend college.
  • Experience advising, mentoring, and/or counseling with young people of diverse backgrounds.
  • Knowledgeable of college admissions, postsecondary pathways (certificate, 2-year, and 4-year programs) and college retention.
  • Prior experience in higher education a plus.
  • Ability to work both independently and collaboratively with a team.
  • Ability to travel to different college campuses in New York City and some upstate campuses.
  • Strong leadership skills, relationship building skills, and demonstrated passion for closing the achievement gap for first generation and low-income individuals; to continue learning on issues related to race, equity, diversity, and inclusion.
  • Excellent interpersonal skills, strong work ethic, and detail-oriented.
  • Supports and enhances a culture that respects and honors diversity, invests in professional development and encourages self-care.
  • Commitment to providing affordable housing for low-to-moderate income population.
  • Familiarity with Salesforce or similar relational database platform a plus.
  • Ability to successfully implement programming in a fast-paced nonprofit environment.
  • Ability to relate to persons of diverse backgrounds.
  • Highly adaptable and solution-oriented with an ability to solve complex problems.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

  • The ability to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
  • The ability to frequently sit and reach with hands and arms.
  • The ability to occasionally lift and/or move up to 20 pounds.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

  • Must be able to utilize office equipment such as desktop/notebook computers, copiers, printers, scanners, telephones, and calculators.
  • The noise level in the work environment is usually moderate.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Employment is at will and employees will undergo 45- and 90-day check-ins during their 90-day probationary period.

NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow other instructions and to perform other job-related duties requested by their supervisor. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and subject to changes of business necessity.

New Settlement is proud to be an Equal Opportunity Employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of an employee. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of you as an employee. You may be asked to perform other duties as required.

$46,000.00 - $50,000.00 per year

Position Requirements  
Salary $46,000.00 - $50,000.00 per year  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Full-Time/Part-Time Full-Time  
Position College Success Counselor  
Exempt/Non-Exempt Non-Exempt  
Hiring Manager(s) Cindy Concepcion, Magdelinne Pimentel  
Location New Settlement  

This position is currently not accepting applications.

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