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Receptionist - CA 


Position Summary:

Handle all incoming phone calls, greet visitors, and perform various clerical duties assigned to the position in accordance with established Brown & Riding values, goals, and procedures.

Essential Functions:

  • Meet quality measurement goals by delivering high quality service in answering incoming phone calls on multi-line phone system.
  • Log in all visitors and guest information for building access.
  • Continually check and distribute all incoming faxes throughout the day.
  • Handle all incoming and outgoing mail and packages. Scan and distribute mail throughout office. Bring outgoing FedEx packages to drop-off.
  • Data entry into production system. Login and clear submissions for various broker teams, as requested. Clear incoming policies on policy log.
  • Request loss runs from carriers in a professional and timely manner to assist teams and agents.
  • Manage conference room reservations.

Other Responsibilities:

  • Perform other work-related duties as assigned.
  • Keep track of the kitchen pantry supplies, assisting with orders as needed.
  • General office upkeep- liaison with Building Management, including disseminating building notices to staff.
  • Order / help coordinate office lunches / parties when needed.
  • Liaison with 'Provail' staff to minimally assist with temporary worker tasks, as needed.
Position Requirements

Education, Experience and Skills Required:

  • 1-3 years office experience, preferred
  • Strong preference for insurance, commercial property/casualty & surplus line experience
  • Exceptional organization, follow-up, communication, and interpersonal skills
  • Strong attention to detail
  • Exhibit good listening skills and a willingness to help and support others
  • Advanced skill level in PC software (Word, Excel and other software, as required)
  • Ability to be flexible in work schedule as needed
  • Utilizes reasoning ability to define problems, collect data, establish facts and draw conclusions

Work Environment

  • Physical activities of job are within the normal expectations of an office environment where the amount of standing, walking, sitting, reaching, and other movements are within the control of the incumbent.
  • Vision requirements are in the normal range, correctible with glasses or contacts, where color vision, peripheral vision, depth perception have no significant impact on job performance.
  • Working environment is generally within the confines of an office where normal climate conditions support effective job performance. Some daily travel may include limited time spent outside in the elements as part of the normal commute.
  • Risk of exposure to hazardous materials, electrical shock, explosives, radiation, vibration or airborne particles are at the extreme minimum. Protective clothing is usually not necessary to effective job performance or safety.

Salary Range: $35,000 to $48,000 annually

Category Clerical  
Location Los Angeles Office  
About the Organization Brown & Riding is a wholesale insurance brokerage committed to our Mission, Culture, and Values.

Our Mission: To achieve the best results for our clients by setting the standard of excellence for the wholesale insurance brokerage industry, and build a great firm that attracts, develops, inspires, and retains outstanding people.

Our Culture: Makes us unique and a formidable competitor in the marketplace. It allows our clients, markets, and people to build and enjoy an entirely new wholesale experience.

Our Values: Our organizing principles. They ground us and provide guidance in the face of adversity. Brown & Riding stands for: TEAMWORK, QUALITY, and PROFESSIONALISM.
Exempt/Non-Exempt Non-Exempt  

This position is currently not accepting applications.

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