Share Email Opening Apply Now Title Intake Specialist/Administrative Assistant- Winona  Description Join our team as the Intake Specialist at Family & Children’s Center!  This position is responsible for all aspects of office support and administrative and for processing intakes for the programs.    As the Intake Specialist, you will be responsible for: accurately managing and entering non-clinical data into the agencies electronic health records system, to include insurance information; obtaining and processing referrals in a timely manner; ensuring intake paperwork is obtained; providing customer service to clients as they enter the building; answering phones, manage and schedule appointments as needed; ensuring all client files are maintained in accordance with standards; ensuring files are kept up to date on required authorizations, verifications, renewals and notifications; data entry; and, coordinating all aspects of the general office management to ensure front office runs smoothly     Position Requirements Education, Training, Work Experience or Licensure High School Diploma or equivalent. Previous customer service and receptionist experience preferred. Experience working with customers in emotional distress and ability to remain calm during difficult situations.   Specialized Knowledge or Skills Excellent written, verbal and telephone communication skills required. Attention to detail required. Ability to multi-task and quickly switch focus, while still completing priority projects. Excellent time management, planning and organizational skills. Strong technical skills.   Equipment and Applications Proficiency at all basic Windows programs (Word, Excel, PowerPoint) and other standard PC applications. Must become proficient at multi-line phone systems, fax and photocopy basic operation, and Procentive, the agency's electronic health records program.   Location Franklin Street   Full-Time/Part-Time Full-Time   About the Organization Family & Children's Center is a regional, private, not-for-profit 501(c)3 agency that provides a continuum of services designed to strengthen families and promote individual well-being, including: -Child abuse and neglect prevention -Community-based counseling (counseling clinics, in-home counseling, day treatment) -Residential options (treatment foster care, respite care) -Community support programs -Several outreach programs We are nationally accredited by the Council on Accreditation for Children and Family Services, indicating we meet the highest standards for each of our programs. Family & Children's Center serves thousands of individuals and families every year, helping them enjoy happier, healthier relationships. Mission: Family & Children's Center serves children, families and individuals with a continuum of services designed to strengthen families and promote individual well-being. Vision: To be the leading provider of human services in western Wisconsin and southeastern Minnesota: through quality, access, and service. Values: Excellence, Innovation, Respect, Responsibility and Responsiveness.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Full Job Description None Specified  This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Case Manager - Healthy Families in Viroqua, WI Posted on: 8/8/2023 [Apply Now] Independent Living- Undergraduate Level Internship, Eau Claire in Eau Claire, WI Posted on: 7/21/2023 [Apply Now] Hiawatha Hall- Graduate Level Internship in Winona, MN Posted on: 10/21/2022 [Apply Now] Day Treatment- Undergraduate Internship Fall 2023 in Winona, MN Posted on: 2/14/2023 [Apply Now] Direct Care Staff- The Other Door in Viroqua, WI Posted on: 9/15/2023 [Apply Now]

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