Full-time, permanent position.
The Care Management Supervisor is responsible for the daily programmatic oversight of the assigned care management unit. The supervisor works closely with the care managers to ensure the overall provision and coordination of care management services to the assigned member.
MAJOR DUTIES & RESPONSIBILITIES:
Provides supervisory support to assigned Care Management Team Provides individual and group supervision to assigned Care Managers and evaluates all supervisees on a regular and timely basis
Monitors assigned Care Managers’ work activities with children and families through team meetings and regular individual meetings
Provides direct care management services in the absence of Care Management staff
Manages, reviews, and monitors maintenance of member records to ensure both internal and external quality assurance standards and timely completion in accordance with agency and CCF Health Home Policies
Provides training to new staff and on-going training to existing staff Demonstrates strong leadership and management skills to ensure progressive, positive development of Care Management employees
Coordinates and conducts plans for audit preparation and audit execution Collects, analyzes, and reports data in the area of supervision to assist the Director Oversees the identification of eligible members from other agency programs and the community for program enrollment and consenting processes Assists in locating and creating support networks in the community Works collaboratively with all teams throughout agency programs
Completes special projects and assignments as needed or identified by the Director.
Salary Range: $50,000-$65,000