SUPERVISION RECEIVED: Supervised by the Counseling Center Director of Operations and Outreach
SUPERVISION EXERCISED: N/A
POSITION SUMMARY: The Community Support Coordinator provides case management services from a strengths-based and goal-oriented perspective with a particular focus on individuals who identify as neurodiverse. The Community Support Coordinator operates restoratively by offering support and accountability to clients facing a variety of challenges, ultimately empowering them to move toward self-sufficiency. The Community Support Coordinator collaborates with many departments including the Counseling Center, Health Center, Disability & Accommodations, and Student Accountability & Conflict Transformation, which together make up the Community Wellness team. The Community Support Coordinator is a non-clinical role.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- In partnership with the Counseling Center Director of Operations and Outreach and the Dean for Community Wellness, develop and coordinate a non-clinical case management program including the development of standard operating procedures.
- Collaborate with various university departments to provide case management services for a broad range of concerns including Autism Spectrum Disorders and disordered eating.
- Cultivate and maintain relationships with campus and community resources related to mental health, physical health, housing and financial support, food security, and other social services.
- Coordinate and implement appropriate interventions and referrals to provide needed support and resources to our community.
- Serve as a core member of the University’s Behavioral Intervention Team.
- Leverage internal resources and help build communication plans that support individuals who are having difficulty adjusting to the institution or otherwise navigating institutional systems such as financial aid, student accounts, course registration, housing, disciplinary processes, and taking and returning from a leave of absence.
- Support individuals who are managing challenging psychological or physical health issues.
- Collaborate with Counseling Center, Health Center, and Disability & Accommodations, among others, to provide continuity and documentation of care and follow up for significant and emergency emotional and psychological needs (mental and physical health services, financial support, food insecurity, legal services, access to community resources, etc.).
- Educate members of the community on a variety of social supports and assist with the logistics (such as scheduling, transportation, payment, and insurance) to improve access to those supports.
- Educate and assist those who are graduating or otherwise leaving the institution in transitioning to long-term support services as needed.
- Organize internal resources to create access to and awareness about training and workshops for employees and students on a variety of topics including mental health, neurodiversity, social service access, financial need and money management.
- Consult with faculty, staff, and students who are concerned about another member of the community.
- Develop and maintain a database of referral resources for social service agencies within the local community and facilitate relationships with off-campus agencies and resources to connect individuals to long-term support.
- Maintain timely and accurate documentation of all case management activities.
- Maintain the confidentiality of all records in accordance with FERPA and institutional policy.
- Ensure the University’s compliance with federal, state, and local regulations related to functional areas.
ABOUT THE DIVISION OF STUDENT LIFE: The Division of Student Life strives to advance the educational mission of the University by recognizing, affirming, and promoting the development of the whole student in a campus climate that is at the same time challenging and supportive. We do this by asking students and ourselves to always reflect on the following questions: Who am I? How will we learn from each other? What is our responsibility to the world?
Staff in the division commit to the following core values as we carry out our mission:
- Student Centered: Empower one another to keep students as the focus of all decisions made and services provided by reflecting on the question: "Is this choice in the best interest of Moravian students?"
- Collaboration: Cultivate intentional, productive and respectful partnerships by reflecting on the question: "How will including others lead to shared success?"
- Inclusivity: Embrace diversified experiences, perspectives, and values by reflecting on the question: "Are we advancing our commitment to equity and justice in our community?"
- Community Focused: Modeling compassion and empathy with our community partners by reflecting on the question: "What is our impact on the world?"
Transparency: Sustain trust and confidence through open and honest communication by reflecting on the question: "Are we engaging, explaining, and clarifying expectations?"
QUALIFICATIONS:
Master’s degree in social work, counseling, special education or related field with 1-3 years experience providing direct one-on-one service is preferred. Bachelor’s required. Candidates with experience in higher education, familiarity with the Lehigh Valley, and direct experience working with neurodiverse students are preferred. Demonstrated experience working with individuals from marginalized backgrounds including people of color, first generation students, LGBTQ individuals, international students, and individuals with disabilities. Demonstrated commitment to diversity, equity and inclusion. Exceptional organizational and note-taking skills. Demonstrated experience applying the transtheoretical model of behavior change and motivational interviewing techniques.
TO APPLY: Qualified candidates should attach their cover letter and resume to the online application by clicking "Apply Now." Please attach documents as a PDF file.
At Moravian University, we are committed to our mission to prepare individuals for reflective lives and leadership in a world of change. To achieve these ideals, we are dedicated to fostering an educational and professional environment that is enriched by individuals of different backgrounds, experiences, and perspectives.
Job candidates and prospective members of our community are expected to engage, communicate, and collaborate across diverse cultural, social, and academic backgrounds. Additionally, faculty and staff should demonstrate the ability to adapt andragogical or professional methods to the lived experiences and cultural backgrounds of students and colleagues.
Link to our DEI Action Plan: https://www.moravian.edu/dei-action-plan
Deep respect for others is fundamental to the Moravian University community. Moravian University does not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of actual or perceived race, ethnicity, color, sex, religion, age, ancestry, national origin, caste, sexual orientation, gender identity or expression, genetic information, pregnancy, familial status, marital status, citizenship status, veteran/military status, disability status, or any other protected category under applicable local, state, or federal laws. In compliance with the requirements of Title IX, Moravian University does not discriminate on the basis of sex in its educational program and activity, including admission/employment.
Concerns regarding all forms of discrimination, including sexual harassment and/or sex discrimination in admission/employment:
Dr. Darren Snyder
Equal Opportunity and Title IX Coordinator
1309 Main St. (Room 204)
(610) 625-7023
equalopportunity@moravian.edu
Mailing address:
Moravian University
1200 Main St.
Bethlehem, Pennsylvania 18018
Concerns regarding gender and equity in athletics:
Rebecca May
Associate Athletic Director (Deputy Title IX Coordinator)
109 Johnston Hall
Moravian University
1200 Main St.
Bethlehem, Pennsylvania 18018
(610) 625-7791
mayr@moravian.edu
Concerns regarding the application of Title IX:
U.S. Department of Education
Office of Civil Rights
100 Penn Square East, Suite 515
Philadelphia, PA 19107-3323
(215) 656-8541
ocr.philadelphia@ed.gov
Report sexual harassment/sex discrimination online anytime (can be anonymous) at www.moravian.edu/titleix. Grievance procedures can be found in the institutional Equal Opportunity, Harassment, and Non-Discrimination Policy at www.moravian.edu/policy.
Please visit moravian.edu/benefits to review benefits offered at Moravian University.*
WORK ENVIRONMENT: The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.
The individual is routinely exposed to indoor conditions and outdoor weather and temperature extremes, and moderate noise level.
Pursuant to the ADA, Moravian University will provide reasonable accommodation(s) to employees with qualified disabilities in order to perform the essential functions of their position, except when doing so would cause an undue hardship for the University. Accommodations are determined on a case-by-case basis through documentation review and an interactive process that includes the employee's supervisor. Requests for accommodation or questions about this process should be directed to Human Resources at hr@moravian.edu or 610.861.1527. View the standard physical demands for positions at Moravian University. If this position requires additional or different demands, a Human Resources team member will notify you.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
*Please visit this link to review the benefit eligibility status associated with this position.
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