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Operator II  

Category Driver  


Under the direction of the Lead Operator, department Supervisor(s), and department Manager, the Document Destruction Operator II will perform daily customer service routes and material collection for document shredding services.
Embrace Opportunity Village core values by cultivating positive and meaningful CONNECTIONS with clients and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. Reinforce and positively engage in Opportunity Village’s organizational culture supporting choice and creativity of clients and of staff.


1. The Document Destruction Operator II will be responsible for operating the Document Destruction vehicle and supporting equipment including hand trucks, forklifts, pallet jacks, and lift gates.
2. Responsible for servicing customer locations along the assigned route with container drop offs, swaps, and pickups. Requires loading of full containers onto truck.
3. Responsible for box pickups. Requires loading and wrapping pallets via manual labor. Requires loading pallets onto truck through use of pallet jacks, dollies, and other equipment.
4. Responsible for loading and unloading the truck at the beginning and end of each shift with containers and other necessary supplies.
5. Responsible for weighing containers following unloading and transferring containers to the document shredding area of the document destruction facility.
6. Responsible for delivery of document shredding containers to existing and new customers.
7. Operator II must accurately complete pre-and-post shift inspection and preventative maintenance logs for the Document Destruction vehicle assigned to you.
8. Maintain the highest degree of security, safety, and confidentiality based on contractual requirements, AAA NAID certification, HIPAA compliance, OSHA regulations, and Opportunity Village policy and procedure.
9. Utilization of proper safety equipment (i.e. gloves, dust masks, and protective eyewear).
10. Responsible for accurate and legible completion of all documents (i.e. service tickets, delivery tickets, and customer documentation).
11. Operator II is expected to maintain communication with support personnel regarding route variables including but not limited to heavy traffic conditions, lag time with dock availability, lag time with customer specific needs and requests, etc.
12. Complete any documentation related to working with an assigned Customer Service Associate (i.e. driver helper).
13. Assists with shredding room operations when needed including:
a. Sort paper to recognize and remove non-paper materials, hazardous materials, etc.
b. Using arms and hands move paper along conveyor belt; safely fan the materials on the conveyor belt ensuring the materials do not produce a jam in the shredding blades.
c. Feed paper into shredding equipment safely.
d. Relocate, maneuver, and transport full and empty shredding containers.
e. Empty paper contents from boxes into shredding containers and/or onto to conveyor belt.
f. Feed bale wire and prepare material bales.
g. Assist with keeping the work areas clean and organized.
h. Assist with collecting and weighing walk-in customer materials.
Revised March 30, 2021
14. Promote an abuse and neglect free environment. Report suspected Mistreatment to department leadership or Case Manager immediately (per Opportunity Village policy) and no later than 24 hours via incident report, as mandated by state law.
15. Maintain established production metrics.
16. Perform other duties as assigned.


1. This position includes working with individuals with individuals served, who serve as Customer Service Associates alongside an Operator II or Lead Operator. Appropriate supervision of these individuals is required. See Direct Care Addendum.


Position Requirements


1. Ability to communicate effectively with customers and co-workers in a professional and polite manner.
2. Ability to work with individuals with a variety of skills and abilities.
3. Ability to comprehend work instructions, both verbal and visual. Ability to hear, see, and verbal English language skills.
4. Ability to read, write, and speak English.
5. Ability to define problems and draw valid conclusions.
6. Ability to interpret and follow instructions.
7. Ability to understand and follow procedures, including but not limited to NAID, HIPAA, and OSHA compliance rules.
8. Ability to operate shredding equipment safely including container tilts, on/off switches, etc.
9. Knowledge of local transportation routes.
10. Advanced truck driving skills and ability to operate a motor vehicle; knowledge of defensive driving techniques and relevant transportation laws.
11. Knowledge of emergency procedures and how to identify hazardous road conditions.
12. Knowledge of methods of securing and covering loads, including use of locks and straps.
13. Ability to endure all common outside weather conditions and high noise levels.
14. Ability to tolerate stress.
15. Ability to conduct tasks and successfully perform under critical deadlines.



1. High school diploma or equivalent.
2. Valid driver’s license and clean driving record.
3. One (1) year of truck driving experience.
4. One (1) year of verifiable work experience in document destruction, warehousing, production, or related field.
5. Current fork lift certification or ability to obtain within thirty (30) days of starting.
6. Complete any annual trainings and screenings required for NAID Certification, state and federal compliance, and other Opportunity Village requirements of employment.


Duties will be performed in the secure Media Management shredding room located at the Walters Campus and in the community, both indoors and outdoors. Ability to endure all common outside weather conditions is required. While performing the duties, the Operator II is exposed to moving mechanical parts. The noise level in the environment is moderate to loud. Exposure to paper particles and dust is common.


The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the role. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

1. Extensive physical activity. Requires strenuous physical work; heavy lifting up to fifty (50) lbs.; pushing and pulling of containers up to 300 lbs.
2. Frequent bending, sitting, standing, pushing, lifting, and walking. Appropriate protective (closed-toed, rubber-soled) footwear required.

Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Rate of Pay  
Exempt/Non-Exempt Non-Exempt  
Req Number DRI-23-00003  
Open Date 8/8/2023  
Location Varies  
About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients.

Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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