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The Richmond Behavioral Health Authority is seeking a Program Manager II-Psychosocial to provide leadership to and manage the daily operations of a mental health day support psychosocial program for adults with serious mental illness. Primary responsibilities include program administration, program growth and development, supervision of staff, client advocacy, and daily contact with client members, including screening and admitting clients to the program. Also responsible for monitoring daily census and program expenditures, complying with Medicaid and licensure regulations, and ensuring documentation meets all requirements of the RBHA, and local, state and federal standards, and is completed in a timely manner.
Essential Functions
Provides clinical and administrative supervision of staff; assists with the recruitment and selection of program staff; assigns, directs, trains and inspects the work of personnel; disciplines, coaches, counsels and evaluates staff performance; recommends suspensions, termination, promotion and demotion; develops staff schedules, monitors and approves leave, prepares and submits timesheets for payroll.
Monitors staff compliance with contracts, grants, and Authority policies and procedures; monitors and evaluates program operations, processes and activities for quality and licensure compliance.
Participates in the development of overall program curriculum ensuring compliance with Federal, State and local regulatory guidelines; assists with development of policies, procedures and program protocol/guidelines.
Assists in the development of revenue generating activities; develops and monitors program budget and expenditures; makes budget adjustments as required; prepares and reviews invoices and reimbursement requests.
Prepares and submits reports; monitors and reports outcome measures related to grant funded projects; maintains contracts and MOA’s with community partners.
Collaborates with treatment teams to ensure individual service plans are tailored to meet the needs of each client, that they are appropriately implemented by staff and that they utilize appropriate community partners; assists with crisis intervention and prevention activities.
Oversees the maintenance of program facilities, equipment and vehicles; orders and maintains program supplies.
Identifies and coordinates training of staff and support needs of community partners.
Monitors clinical and medical records, practices and the collection of data for compliance with regulatory, reimbursement and agency standards; reviews documentation for accuracy.
Serves as a liaison to community partners; establishes and maintains community partnerships; assists with educating the community and service providers on program services.
Serves on a variety of committees; coordinates and plans meetings.
Attends various clinical trainings and in-services.
Participates in regional and State meetings regarding development and status of programs.
Provides consultations and training as required.
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