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Title

Operations Manager 

Position Operations Manager  
Req Number OPE-23-00021  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Category Operations  
Division Pinnacle Fertility, Inc  
Shift -not applicable-  
Salary Range 75,000 - 90,000  
Location Pinnacle Corporate AZ HQ  
Close Date  
Description

We are on a mission to fulfill dreams by building families.  We are making fertility more accessible, intuitive, and empowering - for all.  We are looking for high performers, movers, shakers, and innovators!  We are working hard to set the standard in fertility care, and we know how to have fun, too! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value collaboration, compassion, and teamwork!  

Summary: 

We are seeking a dynamic and experienced Operations Manager to join our team and play a key role in overseeing and optimizing our company's operational processes. As an Operations Manager, you will be responsible for driving efficiency, productivity, and excellence across various departments to achieve organizational goals. Strongly prefer someone with a clinical background.  

Responsibilities: 

  • Develop and implement operational strategies, policies, and procedures to enhance overall efficiency and effectiveness in day-to-day operations. 
  • Provide expert clinical guidance and support to nursing staff in the understanding, integration and utilization of an EMR, delivery of fertility treatments and patient care. 
  • Collaborate with physicians and other healthcare professionals to develop and implement clinical protocols. 
  • Ensure adherence to clinical protocols and best practices in fertility care. 
  • Manage and coordinate cross-functional teams to ensure seamless collaboration and communication among different departments. 
  • Analyze and monitor key performance indicators (KPIs) to identify areas for improvement and implement measures to optimize operational performance. 
  • Streamline workflows and processes, identifying bottlenecks and implementing solutions to enhance productivity and reduce operational costs. 
  • Lead and inspire a team of employees, providing coaching, mentorship, and professional development to foster a high-performing and motivated workforce. 
  • Collaborate with senior management to develop and execute operational budgets, ensuring resource allocation aligns with business priorities. 
  • Oversee supply chain and inventory management, ensuring efficient procurement, stock control, and logistics operations. 
  • Implement and maintain quality control measures to ensure products or services meet the highest standards and customer expectations. 
  • Monitor industry trends and best practices to identify opportunities for innovation and process improvement. 
  • Ensure compliance with relevant regulations, industry standards, and company policies, fostering a culture of safety and adherence to guidelines. 

 

 

 
Position Requirements

Qualifications:

  • Bachelor of Science in Nursing (BSN) preferred 
  • Minimum of 3 years of experience in clinical operations management. 
  • Current state nursing license and certification as a Registered Nurse (RN). 
  • Minimum of 5 years of clinical nursing experience, with a strong background in fertility care or women's health. 
  • Proven leadership and management experience, including staff supervision. 
  • Excellent communication, interpersonal, and organizational skills. 
  • Knowledge of fertility treatment protocols and procedures. 
  • Strong commitment to patient-centered care and ethical medical practices. 

 

Benefits:

  • Competitive compensation and comprehensive benefits package, including healthcare, dental, life, and vision plans
  • Financial wellness options, such as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • Voluntary Short-Term Disability (STD) and Long-Term Disability (LTD) coverage
  • Basic Life and Accidental Death and Dismemberment (AD&D) insurance
  • Generous paid time off (PTO) policy
  • Paid holidays, including floating holidays
  • 401k match program

 

Diversity & Inclusivity:

At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.

 
About the Organization Fulfilling Dreams By Building Families.



Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient care, and comprehensive fertility treatment services, ensuring families receive a high touch experience on their path to parenthood.



Pinnacle's platform provides non-clinical business services through a collaborative approach that provides clinics the ability to maximize their business operations. In addition, through advanced technologies, clinics can scale for growth while focusing on improving outcomes for patients as well as creating a healthy and inclusive environment for team members.  
EOE Statement At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.  

This position is currently accepting applications.

Apply Now



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