Share Email Opening Apply Now Title Program Office Technical Support - Senior   Category Information Technology   Description The Program Office Technical Support Senior will troubleshoot the Mission Planning Environment and hardware and explain solutions to users. Additional Responsibilities Include, but are not Limited To: Provide user support for numerous devices and maintain updated software/hardware configurations. Train users on mission planning and execution software applications. Maintain network servers and client computers with current imagery. Provide local and remote support for IT systems and the software associated with these systems. Conduct network centric system administration of user systems. Provide intuitive solutions for ever changing user support requests. Integrate enterprise communications architecture with tactical networking devices. Assist with proposal development, if necessary. Perform other duties, as assigned. Experience: Five (5) + years System Engineering experience. Familiar with Tactical Assault Kit (TAK) software suite (ATAK & WINTAK). Knowledge of C#, C++, VB.net, and Java. Experience with Windows 10, Windows Server Operating Systems, Linux Operating System (RHEL/CentOS) Virtualization Environment (VMware, Hyper-V), Virtual Desktop Infrastructure, System Center Configuration Manager. Familiar with DISA STIGS, EMASS, and System Vulnerability Mitigation. Optional/Desired Qualifications: Knowledge of Special Operation Forces (SOF) support operations and tactics. Familiarity with the assigned component’s tactical Standard Operating Procedures (SOP) and mission guides. Possess operational experience with navigation and/or mission planning techniques including preparation and validation of planning products and outputs. Familiar with the wide range of SOF customer weapon systems identified and possess in-depth, first-hand mission planning skills and knowledge related to the SOF deployment environments. Education: Bachelor’s Degree in computer science, Information Systems, Engineering, or other related discipline; or Technical School Certificate related to computer systems; or the equivalent military training desired. Certificates, Licenses, Registrations: A+ CE, CCNA – Security, Network+, or SSCP highly desired. Other Required Skills & Abilities: Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract. Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook. Security Clearance: Secret security clearance required with ability to obtain a Top Secret security clearance. US Citizenship: This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.   Full-Time/Part-Time Full-Time   Requisition Category Pipeline   Req Number INF-23-00043   Location MacDill AFB, FL   About the Organization Here at Sawdey Solution Services, an ISO 9001-14001 certified and CMMI-SVC v2 Level 3 appraised corporation, has built a nationwide and global footprint as a leading government contracting organization. Specializing in cybersecurity, systems engineering, and operational support, Sawdey invites you to be a part of a team that's at the forefront of securing our nation. Operating successfully since 2001, we are a Woman Owned/Service-Disabled Veteran Owned Business (WOSB/SDVOSB). Our mission is to provide employees with the best experience in a people focused, continuous process improvement environment. We are extremely proud of the culture we have created and encourage all prospective applicants to take a look at what other applicants and employees are saying about us: Indeed Reviews: Sawdey Indeed Reviews Glassdoor Reviews: Sawdey Glassdoor Reviews Don't just take our word (and others' words) for it We invite you to come experience Sawdey Solution Services!   EOE Statement We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply!   Benefits None Specified  This position is currently accepting applications. 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