Ellis Island Casino, Hotel & Brewery is looking for a new Multigame/Dice Dealer! We have over 800 hard-working and passionate employees throughout our many properties. Serving the Las Vegas community for over 50 years, we exist to provide opportunity, inspiration, and stability for our employees and their families through our success and growth. We offer medical, dental, and vision benefits for all of our full-time employees! Other benefits include a 401(k) program, PTO, and much more.
Essential Functions
· Must be able possess strong technical skills in all table games
· Must have excellent guest service and have the ability to work all shifts including nights, weekends, and holidays as required
Asset Protection/Gaming Compliance
· Protects the integrity of games through observation and follows appropriate procedures
· Responsible for protecting all sensitive equipment, (Cards, dice, shoes, etc.)
· Responsible for ensuring maximum game protection
· Complete paperwork required for monetary transactions
· Must be able to obtain and maintain a Nevada Gaming Registration
· Monitor game operations to ensure that house rules are followed, that state, and federal regulations are adhered to
· Responsible for compliance with all dealing procedures
· Ensure strict compliance
Critical Evaluation
· Must be able to work independently and unsupervised at times and make good decisions based on adherence to policies and procedures
· Must be able to pass yearly Title 31 certification and can effectively communicate with Compliance Department
· Able to remain open-minded to changes and new information daily
· Be knowledgeable about guest events, marketing promotions and services/amenities throughout the property
Team and Guest Service
· Provide excellent guest service to all casino guests and ensure same of all team members
· Deal effectively with guest problems/complaints
· Maintain entire Cage to ensure it is kept neat and clean always
· Perform additional duties and responsibilities as assigned or necessary
· Provides excellent service to other team members and departments as needed
Table Games Knowledge
· Knowledge of all Table Games rules and regulations
· Tracks multiple players’ level and duration of play
· Must have a total understanding of procedure manual for games supervised
· Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating
· Deals assigned games by delivering cards or assigned games pieces, determining winners and losers, collecting and paying bets
· Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games
· Must be able to perform each essential duty satisfactorily
Core Values
v Service- Personalized, warm, and consistently exceptional customer service
v Value- Committed to deliver quality products for great prices
v Growth- Promote personal development and growth for all team members
v Family- Create a family-like environment by staying close to our guests and our team members
v Passion- Work with passion and enthusiasm every day
*MUST have experience with dice games
This job description is not an exhaustive list of all functions required of this position. Duties and/or responsibilities may be subject to revision to meet business needs.
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