Share Email Opening Apply Now Title Assistant Retail Manager  Category Retail   Position Assistant Retail Manager   Description Overview The Assistant Store Manager has direct responsibility of assisting the General Manager (GM) with directing the day-to-day operations of the Museum and online stores as well as satellite retail outlets.   Essential Functions Manage store sales team to ensure customers are being helped in a timely manner. Demonstrates desired behaviors of staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers. Assists GM with providing a strong leadership presence and control in store, while ensuring that all customers receive an exceptional experience and quality merchandise. Regularly communicates with GM to discuss strengths, opportunities and trends in business. Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs. Control inventory levels and reordering as necessary within budget; as well as manage and control shrink. Assist in employee recruitment, training and development. Helps GM identify training needs and provide ongoing training opportunities to the team as needed. Leverage individual staff strengths and creates developmental plans to prepare all level positions for future growth within the organization. Help GM in delivering consistent, in the moment, feedback and coaching. Assist GM with store promotions and event preparations. Ensure company standards are always met for the store and associate appearance. Prioritizes, plans and adjusts schedules as necessary to maximize sales. Ensures all pricing, signage and displays are always correct. Manage opening and closing procedures. Communicate POS issues to the GM and troubleshoot problems.   Position Requirements Competencies Demonstrated ability to supervise staff and work with colleagues, volunteers, and interns Familiarity with financial and customer service principles Online retail management experience a bonus Excellent organizational skills High degree of integrity and honesty Ability to problem solve in a moderate to fast-paced environment Capable of fostering a team environment Excellent verbal and written communication; and interpersonal skills Excellent internal and external customer service skills Ability to work independently Proficient in Microsoft Office Suite and Outlook 365 Proficient with Point-of-Sale (POS) systems, such as Altru or similar software.   Supervisory Responsibility Yes. Assistant Manager of more than one location.   Work Environment This position operates in an office setting and a public environment. This role routinely uses standard office equipment such as computers (including POS system), phones, photocopiers, filing cabinets, and fax machines. Occasionally uses walkie talkies and inventory equipment.   Physical Demands/Strength While performing the duties of this position, the employee is regularly required to stand, handle, talk and hear. The employee is frequently required to walk, grasp, feel and use repetitive motions and eye/hand/foot coordination. Occasionally, the position is required to sit, lift up to 20 pounds, carry, push, pull, climb balance, stoop, kneel, crouch, and reach. The position requires light to medium work.   Environmental Conditions Moderate noise.   Position Type/Expected Hours of Work Salaried. This position regularly requires weekend work and some evenings.   Travel 25 % local travel required. Must have reliable transportation and a valid driver license.   Education/Experience Bachelors Degree in Fashion Merchandising and Design or related field of study required 1-3 years of experience as an Assistant Store Manager or similar position   Work Authorization/Security Clearance (if applicable) United States Citizen Visa H1-B Other AAP/EEO Motown Museum is an equal employment opportunity employer.   Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   EOE Statement Motown Museum provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination and layoff, leaves of absence, compensation and training. Motown Museum expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Motown Museum employees to perform their expected job duties is absolutely not tolerated.   Full-Time/Part-Time Full-Time   Shift Various Shifts   Pay Range $35,000 - $40,000   Travel Requirement Local travel - 25%   Close Date   Number of Openings 1   Exempt/Non-Exempt Exempt   Req Number RET-23-00004   Open Date 6/29/2023   Location Motown   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Security Supervisor in Detroit, MI Posted on: 4/11/2024 [Apply Now] Events and Programming Volunteer in Detroit, MI Posted on: 4/16/2024 [Apply Now] Facility and Maintenance Volunteer in Detroit, MI Posted on: 4/16/2024 [Apply Now] Summer Archives and Collections Inter in Detroit, MI Posted on: 2/22/2024 [Apply Now] Registrar in Detroit, MI Posted on: 2/27/2024 [Apply Now] Follow us See who works here:

 

AppOne.comTM   ©1999-2021 HR Services, Inc. Click here for technical assistance.