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Chief Risk & Compliance Officer - VP 


Job Title: Chief Risk & Compliance Officer - VP

Reports to: President/ CEO

Tropical FCU (TFCU) is a Sun-Sentinel Top Workplace six years in a row.  Being part of the Compliance and Executive Teams and TFCU overall will provide you with opportunities to engage by learning, growing, contributing, collaborating, and developing professionally. Join us for a great employee experience focused on engaging employees and members alike.

Summary: Individual in the job is responsible for assisting Tropical Financial Credit Union in the achievement of its purpose of guiding members successfully through the financial marketplace. This position is responsible for establishing and identifying areas of risk and potential risks in the operational activities and ensuring an effective internal compliance function. The Chief Risk and Compliance Officer collaborates with Finance and Accounting, Member Services/Branches, Lending and all other departments to reduce business and compliance risks to insure the credit union operates in a safe and sound manner.

Essential Duties and Responsibilities include the following:

  • To design, develop, and implement operational risk frameworks, to effectively identify, assess, monitor and measure risk involving people, processes, systems and external events.
  • Allocates capital to business exposures based on risk, and optimize the credit union’s risk portfolio through business activities and risk transfer strategies.
  • Administering the credit union’s compliance program, and the establishment of effective enterprise-wide risk management processes
  • Ensures internal controls are appropriate and meet industry standards.
  • Analyze risks, collaborates with other business units, develop recommendations and tools to improve business processes, internal controls, and compliance mechanisms.
  • Improve the credit union’s risk management readiness through communication and training programs, performance measurement and incentives, and other change management programs.
  • Implement a set of risk metrics and reports, including losses and incidents, key risk exposures, and early warning indicators.
  • Manages the credit union’s Bank Secrecy Act, (BSA) Anti-Money Laundering, (AML) and Office of Foreign Assets Control (OFAC) Program in compliance with applicable federal regulatory guidance.
  • AML Operational Controls: oversees the output of the Verafin system to ensure the alerts, open cases and internal process flow is maintained to meet regulatory and system requirements. Researches transactions for review and compliance with internal controls and regulations.
  • This position acts as the liaison between the credit union and the AML and Audit Committee, state and federal regulators (NCUA, OFR), and internal auditors
  • Manage compliance with regulatory requirements on a federal, state, and local level. Monitors new laws/regulations and changes to existing laws/regulations.
  • Provides independent, effective evaluation of internal controls, processes, policies and procedures for compliance and risk exposures to improve business processes, internal controls, and compliance mechanisms.
  • Supports ongoing monitoring of the credit union’s compliance risk through performing compliance assessments, and tracking completion of annual required compliance trainings.
  • Supporting and conducting compliance monitoring, compliance controls and compliance audits.
  • Investigating and responding to compliance risk issues. Investigating regulatory inquiries, preparing required documentation, making recommendations to senior management on how to proceed, and preparing responses for the regulatory inquiries.
  • Accountable for the credit union's third-party vendor management program and vendor due diligence, insurance and bond coverage appropriate for the organization, including contract review and litigation.
  • Oversees and supports the compliance of the member relations and lending teams through department leaders and its members.
  • BSA Compliance: every employee is required to uphold the credit union’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions within TFCU will take into consideration the awareness of unusual or suspicious activity that is relevant to the department.
  • In addition to any other assigned training courses, online BSA and OFAC courses must be completed at least annually, as made available by the Training and/or Compliance Departments.
  • Ensure ongoing individual compliance with all regulatory requirements established in the SAFE Act, if required.
  • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, OFAC, Fair Lending, and Credit Card Act.
  • Comply with all TFCU policies and procedures to ensure compliance with such regulations.
  • Performs related duties as required with or without accommodation.

We offer Excellent Benefits such as:

  • Medical, Rx, Dental, and Vision Insurance
  • Retirement Profit Sharing 401K Plan
  • Accident, Cancer and Hospital Indemnity Plan
  • Prepaid Legal
  • Voluntary Life Insurance
  • Pet Discount Program
  • Paid Time Off/ 11 Paid Holidays
  • Tuition Reimbursement/Student Loan Paydown Program
  • And so much more!
Position Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Bachelors’ degree in business, accounting, finance or related field or equivalent combination of education and/or work experience.
  • A minimum of 10 years of risk and compliance experience in the credit union or banking industry.
  • Background in a compliance or audit function with a broad understanding of regulatory compliance issues.
  • High-level knowledge of enterprise risk management governance processes and systems
  • Extensive knowledge and understanding of Bank Secrecy Act, (BSA) Anti-Money Laundering, (AML) and Office of Foreign Assets Control (OFAC).
  • Must be familiar with insurance, liability property, casualty insurance and fidelity bonds.
  • Ability to analyze, comprehend and interpret policies, procedures, laws, regulations and regulatory guidelines and clearly disseminate requirements to others.
  • Must have extensive knowledge of financing and insurance strategies to build up preventative measures against potential losses.
  • Certified Anti-Money Laundering Specialist (CAMS) Certification preferred.
  • Certified Regulatory Compliance Manager (CRCM) preferred.

Professional Standards:

  • Maintain practical listening skills and contribute to active coaching and development to direct reports and team employees.
  • Experience in training individuals and groups.
  • Effectively builds and maintains participative and collaborative work environments.
  • Rapport and relationship building focused on achieving results and engaging the commitment of others. Displays a strong sense of urgency for goal achievement while ensuring the effective prioritization of responsibilities.
  • Must have the ability to handle varied activities and multiple, simultaneous projects in a fast-paced environment
  • Results focused and encouraged, initiates or supports idea generation, innovative and creative problem-solving
  • Demonstrates proficiency in interpreting regulations, instructions, procedures, and policies.
  • Excellent understanding of operational and regulatory risks and controls.
  • Maintain a professional relationship with all employees and members.
  • Consistently strive for team development and contribute to ensuring a positive culture.
  • Consistently and proactively improve personal knowledge, professional image, appearance, and development through participation in professional associations, leagues, chapters, vendor activity, and in-house and external training sessions.
  • Maintain excellent attendance record, including punctuality and preparation.
  • Maintain appropriate language with correct grammar, intonation, volume level, and body language.
  • Displays problem-solving skills by applying broad knowledge and seasoned experience when addressing complex issues; defines strategic issues clearly despite ambiguity; considers all critical information when making decisions; makes timely, tough decisions.
  • Proven experience in identifying innovative solutions and turning them into working solutions despite being constrained by resources
  • Quick decision-making using expertise to respond to changing conditions effectively.
  • Demonstrates leadership skills that assure business results are achieved and ensure accountability for results of self, direct reports, and team members—delegating details as necessary, with follow-up on timeliness and quality.


  • Excellent written and verbal communication skills.
  • Cultivates an active network of relationships inside and outside the organization; relates well to key colleagues (i.e., bosses, peers, direct reports); and stays in touch with employees at all levels.
  • Maintain and promote confidentiality of members and employee-related business in the strictest confidence.
  • Initiate and promote enhancement of knowledge of self and others by proactively sharing information with all team members and employees.
  • Interact with team members and employees to develop ideas, methods, procedures, and goals to minimize expense losses, generate income and streamline member services.
  • Initiate and promote a constructive and positive attitude among all team participants.
  • Proactively and immediately communicates with the supervisor of needs and concerns.

Working knowledge of personal computers utilizing Microsoft Office – Outlook, Word, Excel, PowerPoint and Visio. Working knowledge of a Financial Services/Banking/Credit Union Core database is preferred.

Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to handle or touch. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and move up to 15 pounds. Specific vision abilities required by this job include close vision and the ability to focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Location Miramar - Headquarters  
About the Organization Tropical is a not-for-profit, member-owned and member operated financial cooperative, serving South Florida since 1935. We operate a fun, and family-oriented work environment where every employee has the opportunity to learn and grow in their career and move up within the organization. It's an organization that values your contributions and rewards you for your performance. TFCU has proven to be an organization that is dedicated not only to TFCU's success, but the success of its employees and the financial success of our members.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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