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Title

Senior Director of Clinical & Specialty Services 

Description

Wyandot BHN is seeking a dedicated Senior Director of Clinical & Specialty Services to join our PACES youth administration team! The Senior Director is responsible for ensuring the successful leadership and management of the Clinical Services (Intake and therapy services) and Specialty Services (Emergency Crisis Home and Community Based services), with overall responsibility of the operations, programs, expansion, and provision of excellence in care. The Senior Director will have the skills to work independently and in close collaboration with the Executive and Senior Leadership Team.

Accountabilities:

These essential functions are critical to effectively performing the duties and responsibilities of this position, with or without reasonable accommodation. This job description is not an exhaustive listing; other duties may be assigned or implied.

Leadership:

  • Participate with the Executive / Senior Leadership in developing a vision and creating a plan to guide the department.
  • Develop and articulate vision to department staff and motivate staff to meet the needs of consumers and goals of the organization.
  • Promote a department culture that supports, encourages, and coaches staff to engage with all people in a pleasant, helpful, professional, and courteous manner at all times.
  • Attend, contribute and participate in functions, processes, and events that benefit any/all of the organizations within the Wyandot BHN family of organizations.
  • Identify, assess, and inform the Executive Director, CEO, or Executive Leadership of internal and external issues that affect the department and services.
  • Foster effective teamwork with the Leadership of all Wyandot BHN entities.
  • Act as a spokesperson for PACES.
  • Represent the organization at community and state activities to enhance the organization’s community profile and reputation.
  • Lead the department in a manner that recognizes, demonstrates, and promotes the elements of a Trauma-Informed Organization.

Operational Planning and Management:

  • Ensure that the operation of the department meets the expectations of the consumers, the Executive Director, the Executive Team, and the CEO.
  • Ensure that clinical and specialty services are trauma informed, evidence informed, and coordinated with other community stakeholders.
  • Research, evaluate, and implement newly emerging practices and tools in treatment of persons with mental illness.
  • Oversee the efficient and effective day-to-day operation of the department.
  • Draft policies and procedures to improve the function and service delivery of the department.
  • Oversee the planning, implementation and evaluation of the department’s services, new programs, and grant implementation projects.
  • Ensure that the programs and services offered by the department contribute to the organization’s mission and reflect the values of the organization.
  • Monitor the day-to-day delivery of the programs and services of the department to maintain or improve clinical and administrative quality.

Human Resources Planning and Management:

  • Determine staffing requirements for the effective and efficient delivery of department services.
  • Oversee the implementation of the HR policies, procedures, and practices including the development of job descriptions, evaluations, and disciplinary processes.
  • Establish a positive, healthy, and safe work environment in accordance with all appropriate regulations.
  • Assist in the recruitment and selection of staff that have the right abilities to help further the goals of the department, and the organization.
  • Ensure that all staff receives an orientation to the department, and appropriate training to effectively provide quality services.
  • Establish a culture of coaching, mentoring, and supporting staff to be successful in their positions.
  • Utilize appropriate progressive discipline as needed; release staff when necessary, using appropriate and legally defensible procedures, and in a timely manner.

Financial Planning and Management:

  • Work with the Executive Director to establish budgetary needs and priorities.
  • Work with the Executive Director and Funds Development staff to secure funding for the operations and development of the department.
  • Monitor and approve expenditures within the authority delegated by the Executive Director.
  • Ensure the monthly and annual revenue goals are met by the department and make actionable plans for adjustments when necessary.
  • Manage monthly and annual spending of the department to adhere to the guidelines / budget established by the Executive Director / CEO / Executive Leadership Team.

Community Relations:

  • Develop strong working relationships with critical community entities including social service agencies, courts, landlords, neighborhood organizations, churches, and funding entities to ensure effective and positive linkages for clients and services.
  • Keep stakeholders informed of the work of the department / organization(s).

Risk Management:

  • Identify and evaluate the risks to the department’s clients, staff, management, volunteers, property, finances, intent, and image and implement measures to control risks.
  • Ensure adherence to Wyandot BHN’s policies and procedures for Quality Management and Safety.
  • Participate and contribute to the Quality Improvement processes.
  • Recognize and report all potential risks to the Executive Director or member of Executive Team immediately and take quick and active action to resolve risk situations when appropriate.
 
Position Requirements

Qualifications:

Education:

  • Master’s degree in the human services field, with emphasis in clinical counseling, social work, psychology, rehabilitation or other related fields and have work experience in a clinical healthcare and or behavioral healthcare setting, with demonstrated excellence in management and clinical program development. 
  • Must have current licensure by the Kansas Behavioral Sciences Regulatory Board such as an LMSW, LMFT, LPC, LMLP LCP, OR LSCSW.

Experience:

  • Experience with services for children and families. Experience and efficiency in program development and startup. Familiarity with evidence-based practices for Mental Health.

Skills & Abilities:

  • Knowledge of leadership and management principles as they relate to non-profit organizations.
  • Knowledge of current community challenges and opportunities relating to the mission of the organization.
  • Knowledge of human resources management.
  • Knowledge of financial management.
  • Ability to design, direct, and monitor projects.
  • Ability to initiate and develop solutions in clinical, personnel, and business matters.
  • Ability to provide direction for programming and planning purposes.
  • Ability to work well with diverse populations.
  • Excellent verbal and written communication skills.
  • Excellent ability to work collaboratively with colleagues and stakeholders.
  • Ability to perform essential job functions with or without reasonable accommodations.

Leadership Characteristics:

The Senior Director will demonstrate competence and strength in some or all the following non-tangible skills of leadership. As an organizational leader, the Senior Director is expected to consistently demonstrate integrity and strength of character consistent with a value-based leadership model.

  • Adaptability: Demonstrate a willingness to be flexible, versatile, and tolerant in a changing work environment while maintaining effectiveness and efficiency.
  • Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
  • Creativity / Innovation: Develop new and unique ways to improve operation of the organization to create new opportunities.
  • Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organization’s mission / goals.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influences others to achieve results that are in the best interest of the organization.
  • Make Decision: Assess situation to determine the importance, urgency, and risks, and make clear decisions which are timely and in the best interest of the organization.
  • Organize: Set priorities, develop a work schedule, monitor progress toward goals, and track details, data, information, and activities.
  • Plan: Determine strategies to move the organization forward, set goals, create, and implement action plans, evaluate the processes and results
  • Solve Problems: Assess problem situation to identify causes, gather and process relevant information, generate possible solution, and make recommendations and/or resolve the problem.
  • Think Strategically: Assess options and action based on trends and consideration in the environment and the vision and values of the organization.

 

 
Full-Time/Part-Time Full-Time  
Hours Mondays-Fridays, 8am-5pm; Occasional evenings & on-call work may be required.  
Pay Range $65,000 to $70,000  
Division PACES  
About the Organization Wyandot Behavioral Health Network (Wyandot BHN) is a family of organizations serving the behavioral health needs of Wyandotte County, Kansas, and beyond.

Our network of organizations provides resources for adults, children and families in need of behavioral health services; individuals experiencing homelessness; assistance with housing, employment, and other needs.

Wyandot BHN organizations include:

• Kim Wilson Housing, Inc. - Supportive housing program
• RSI - 24/7 Crisis Center
• PACES - Children & adolescents behavioral health care center
• Wyandot Center - Adult behavioral health care center  
EOE Statement Wyandot Behavioral Health Network's family of organizations: Kim Wilson Housing, PACES, RSI and Wyandot Center is an Equal Opportunity Employer.

It is the policy of Wyandot Behavioral Health Network to provide equal employment opportunity to all persons, regardless of race, color, religion, national origin, ancestry, sex/gender (to include orientation, identity or expression), disability, handicap, age, or any other basis prohibited by law. Any act of retaliation or discrimination against any person who has filed a complaint or assisted or participated in any investigation involving a complaint is prohibited.
 

This position is currently not accepting applications.

To search for an open position, please go to http://WyandotInc.appone.com



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