Share Email Opening Apply Now Title Collector/Resolution Specialist  About the Organization Brock & Scott, PLLC is a full service law firm with extensive experience serving the financial sector. With offices across Alabama, Florida, Georgia, Maryland, Michigan, Kentucky, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Rhode Island, Connecticut, Maine, Massachusetts, New Hampshire and Vermont. We deliver legal service with the utmost integrity and operational efficiency through our highly skilled team of attorneys and support staff. EXPERIENCE Brock & Scott, PLLC has been the default services and recovery leader for over 20 years. We have over 20 offices across nineteen states with highly qualified attorneys and professional staff providing full coverage and significant years of legal experience in each of our states. EFFICIENCY It is our commitment to provide exemplary service to our clients with a comprehensive suite of practice area offerings. By utilizing Brock & Scott, our clients gain the full benefit of our extensive regional coverage while experiencing that 'hands on' approach and physical presence in each individual state. INTEGRITY The firm has demonstrated our ability to meet the most strict industry standards for handling default and collection related legal work. We maintain advanced levels of physical and data security that are integrated into our Compliance Division for quality control and audit review across all of our offices.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description  We are seeking a highly motivated resolution specialist/collector to join our team. The ideal candidate will have 1-2 years of experience in collections / customer service, as well as strong communication and negotiation skills. Responsibilities: Contact debtors by phone, email, and/or mail to negotiate payment arrangements. Document all collection efforts and maintain accurate records of debtor communications. Research debtor accounts and make recommendations for next steps. Handle inbound calls and respond to debtor inquiries and payments where necessary.   Position Requirements Ability to communicate professionally. Detail oriented, organized, and the ability to prioritize workload. Work independently and can meet goals and deadlines. Able to perform under pressure the functions of generating repayment documents and work garnishment files. Strong interpersonal aptitude Be capable of making decisions within the scope of responsibility by possessing a working knowledge of the law as it pertains to collections. Intermediate computer skills Prefer 1+ years of recent call center experience or face-to-face customer service. High School diploma or GED Hours of Operation: Monday-Friday (open 8:30am/close 5:30pm)  Preferred Qualification: Bi-lingual Spanish   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Full-Time   Location(s) Brock & Scott, PLLC - Wilkesboro, Brock & Scott, PLLC - Winston-Salem   Shift -not applicable-   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Data Entry Specialist in Wilkesboro, NC Posted on: 3/14/2024 [Apply Now] Document Review Attorney in Wilkesboro, NC Posted on: 4/11/2024 [Apply Now] Legal Assistant (On-Site) in Winston Salem, NC Posted on: 3/6/2024 [Apply Now] Data Entry Specialist (On-Site) in Winston Salem, NC Posted on: 5/7/2024 [Apply Now] Legal Assistant - Auto Replevin Division in Winston Salem, NC Posted on: 3/25/2024 [Apply Now]

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