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Employee Services Specialist - 2023 (Human Resources Specialist) 

Category Employee Services  


Advanced and specialized work providing support to the Employee Services Manager. This position is responsible for providing services related to Worker’s Compensation, Employee Benefits, Wellness programming, recordkeeping, including personnel files, database information, and administrative duties.



  1. Assist employees with personnel matters, health insurance, and other benefit problems. Processes the record updates for all personnel and benefit selection transactions, including new hires, transfers, promotions, terminations, and evaluations in a timely manner.
  2. Conducts bi-monthly orientation/enrollment meetings for new employees. Processes all enrollment forms with the Benefit carriers.
  3. Maintains and ensures the accuracy of the information in the personnel and benefits databases (training, education, certifications, etc.) Responsible for making corrections to the information as required.
  4. Handles and routes all workers’ compensation claims. Maintains database of injured employees. Acts as liaison between injured workers, departments, and the insurance carrier.
  5. Conducts monthly safety meetings as well as prepares packets and minutes for the meetings. In addition, organizes and conducts safety training.
  6. Develops programs to promote wellness and improve the general health of employees. Organizes and conducts wellness training for employees with support from the Employee Benefit Consultant.
  7. Develops and conducts various training programs, including Workplace Violence, Anti-harassment, Employee Manual, and Diversity.
  8. Process motor vehicle checks and background checks on applicants and employees as required. Composes correspondence and memoranda for the Employee Services Manager, including copying and faxing.
  9. Establish and maintain a Records Management Policy. Prepare documents and records for record retention or destruction.
  10. Maintain the Salary Schedule throughout the year by updating information for the next years’ budget.
  11. In case of an emergency or crisis situation (hurricane, flood, etc.), the position must respond/perform recovery duties assigned by the immediate supervisor.
  12. Employees hired on or after February 1, 2016, must be a tobacco-free person, both on and off the job, for at least one (1) year immediately preceding application and maintain the same tobacco-free status throughout the term of employment.
  13. Face tattoos (from ear to ear and hairline of the forehead to the bottom of the chin) are prohibited.
  14. Maintains regular physical attendance during normal work hours as assigned at one of the County’s offices or work facilities to work evenings, nights, weekends, and holidays as required.


(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as requested.)

Position Requirements




  • Knowledge of the rules, regulations, and procedures of the division.
  • Knowledge of the aspects of Worker’s Compensation, insurance, and self-insurance or fully insured programs.
  • Knowledge of office practices and procedures.
  • Ability to supervise the maintenance of a variety of records.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages.
  • Ability to review, classify, categorize, prioritize, and analyze data and information.
  • Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
  • Ability to exercise the judgment, decisiveness, and creativity required in situations involving evaluation of information against measurable or verifiable criteria.
  • Ability to access, input, and retrieve information from a computer using Microsoft Word and Excel.
  • Ability to successfully communicate and interact with employees, the public, Elected Officials, insurance representatives, and other vendors.



  • Graduation from an accredited college or university with an Associate degree in Business, Public Administration, Human Resources Management, Risk Management, or a closely related field.
  • Two (2) years progressively responsible Human Resources, Benefits, or Risk Management experience.



  • Valid Florida Driver’s License and a driving record acceptable to the insurance provider.
  • PHR or SHRM-CP certification is required within six (6) months of employment.
  • Must possess or obtain the required National Incident Management System (NIMS) certifications within six (6) months of employment.



  • Acceptable vision (with or without correction).
  • Acceptable hearing (with or without correction).
  • Ability to operate a computer.
  • Ability to access file cabinets for filing and retrieval of data.
  • Ability to sit at a desk and view a display screen for extended periods.
  • Ability to answer the telephone and provide information.



  • Inside in an office environment.
  • Works closely with others.


Reasonable accommodation will be made for otherwise qualified individuals with a disability.

FLSA Non-Exempt Status

Reviewed 10/01/2022

Full-Time/Part-Time Full-Time  
Salary Range $17.73 - $25.36 Commensurate with licenses and experience. Benefits Package.  
Closing Date 06/21/2023  
Position Employee Services Specialist - 2023  
Division Employee Services  
Exempt/Non-Exempt Non-Exempt  
Open Date 5/31/2023  
Location Employee Services  
Flyer None Specified 

This position is currently not accepting applications.

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