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Title

Promotions Ambassador 

About the Organization ABOUT AREA15

AREA15, located minutes from the Las Vegas Strip, is the world's first purpose-built experiential entertainment complex offering live events, immersive activations, monumental art installations, extraordinary design elements, unique retail, ground-breaking technology, bars and eateries and much more. With a growing collection of dynamic destinations including Dueling Axes, Emporium, Lost Spirits Distillery, Oddwood Bar, Wink World, The Beast, a culinary experience by Todd English, and anchor experience, Meow Wolf's Omega Mart, AREA15's is an ever-changing art, retail and entertainment destination attracting locals and tourists of all ages.

For more information visit www.AREA15.com and follow on Instagram and Twitter: @AREA15Official; Facebook: AREA15LasVegas and YouTube: AREA15.

AREA15 is an equal opportunity employer and values diversity. We are committed to complying with all federal, state and local laws providing equal opportunities and all other employment laws and regulations.
 
Position Promotions Ambassador  
Description

JOB OVERVIEW:

The Promotions Ambassador role is designed to shatter expectations, fulfill the basic human need for connection and to help narrate the visitor journey into the extraordinary. 

The Promotions Ambassador, as part of our Customer Experience team, will be highly visible and personify AREA15 itself: Authentic. Engaged. Uninhibited. Welcoming. Visionary. They will radiate positive energy & useful information.

The Promotions Ambassador will often be the first point of contact for our visitors. They are responsible for greeting visitors and assisting them with any of their ticketing needs and questions, providing only the best in customer service. 

The Promotions Ambassador will focus on the promotion and sales of AREA15 products, experiences, events and services.

We strive to have an open-minded, inclusive, diverse and hard-working team of employees that come together every day to provide joy and delight to our guests, partners and co-workers.

 
Location AREA15 Las Vegas  
Full-Time/Part-Time Full-Time and/or Part-Time  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Position Requirements

RESPONSIBILITIES AND DUTIES:

  • Work with Customer Experience Management on a daily basis to understand and convey all marketing and sales messaging and initiatives.

  • Meet Sales Goals and KPI’s as set forth by Management on a weekly and monthly basis by:

  • Acting in various capacities including: Greeter/Floater, Promoter/Influencer, Hospitality Agent and Street Team Member. The Promotions Ambassador will be expected to be flexible and fulfill any of these responsibilities at any given time

  • Play a role in the narrative of AREA15, guiding visitors in their journey throughout the space and discovery of AREA15 with a focus on upsell opportunities at AREA15’s various retail & experience outlets.

  • Identify interest and understand customer needs and requirements, and seek to provide recommendations accordingly

  • Introducing promotions and new products to customers; distributing brand product samples, brochures, flyers, etc., to various events and in support of on-site ticket sales at AREA15

  • Operating POS and handles ticket transactions and credit card processing

  • Responsible for daily promotion and sales of AREA15 Passes or Packages (i.e. Experience Passes, Galaxy Group Sales) and other special events as determined.

  • Report on sales-related information (interest level/visitor trends, questions asked, number of samples/flyers distributed, tickets and passes sold, etc.)

  • Perform other work-related duties as assigned

 

QUALIFICATIONS & SKILLS

  • Sales Background required. Performance background preferred.

  • College level education or related experience in brand marketing, communications, promotion or sales

  • Must possess exceptional ticket sales skill

  • Must be goal oriented and meet the provided sales goal(s)

  • Demonstrate excellent sales, cash-handling, customer service, ticket inventory management with ability to drive sales goals; suggesting adjustments to sales strategy and operations to increase performance.

  • Must be self-motivated and outgoing, should be pro-active in visitor approach and engagement on and off property

  • Have a talent for relationship-building and storytelling, willing to dress in costume. Bring an out-of-the box approach and entertainment-factor to surprise and delight visitors. 

  • Exceptional customer service, excelling in verbal communication and in-person conversational skills

  • Ability to understand visitor needs and handle different types of personalities

  • Strong listening, communication, presentation and social skills

  • Demonstrate and provide information on AREA15 and its experiences 

  • Be authentic in your enthusiasm for AREA15 

  • Must be willing to act in a social media influencer capacity, participate in promotional content for AREA15 and have strong social, local and industry network in Las Vegas (or beyond). Knowledge of local market & visitation trends, preferred.

  • Must be able to stand for long periods of time and in various weather conditions

  • Must have flexible schedule; able to work nights & weekends

  • Must have valid driver’s license and willing to travel if needed

  • Knowledge of Paychex & Ticketure a plus. 

 

This position is currently accepting applications.

Apply Now



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