Share Email Opening Title Revenue Cycle AVP (109)  Category Patient Financial Services - 8210   Description JOB SUMMARY: Responsible for managing the revenue cycle processes and initiatives including but not limited to functions of patient access and patient financial services. Coordinates operations with other hospital departments and the medical staff. Interprets policies and recommends policy changes. Interviews and hires new associates and assigns them to various work areas. QUALIFICATIONS: JOB SPECIFIC CORE COMPETENCIES: Develop and implement strategies to improve revenue cycle performance, including billing and collections, denial management, coding and charge capture, and revenue cycle analytics. Oversee and manage the day-to-day operations of the Hospital Revenue Cycle, Physician Office Revenue Cycle, and Coding and Charge Capture departments. Ensure compliance with federal and state regulations related to billing and reimbursement, including HIPAA and Medicare guidelines. Collaborate with cross-functional teams to ensure proper communication and coordination between revenue cycle and clinical operations. Manage relationships with third-party payers, including negotiating contracts and resolving payment disputes. Monitor and analyze revenue cycle metrics to identify trends and areas for improvement and develop and implement action plans accordingly. Provide leadership and guidance to revenue cycle staff, including hiring, training, and performance management. Stay up to date with industry trends and best practices in revenue cycle management and make recommendations for process improvements and technology adoption. Ability to oversee department budgets developed by the Revenue Cycle Directors reporting to the AVP of Revenue Cycle. Establishes and/or tracks LEM goals for departments progress. Leadership and personnel management Departmental Financial acumen Excellent organization skills ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Management and Leadership Excellence in character, ethics, integrity, and accountability. Revenue Cycle strategic planning and optimization. Prioritizing tasks, project management, organizational skills, and decision- making. Convey inspirational mission, vision, and values. Approachable and congenial to others. Communication and Interpersonal Effective verbal and non-verbal communication, diplomacy and discernment handling sensitive issues. Delivering positive, genuine, and meaningful praise. Resolving conflict and negotiating agreements. Organizing and facilitating effective meetings. Financial, Business and Technology Budget preparation oversight and maintenance (e.g., expense, FTE, capital, statistic and maintain performance metrics). Entrepreneurship, revenue expansion, and cost reduction techniques. Effectiveness in maximization of reimbursement rates or reducing expense. Department functions and support Microsoft Suite (Outlook, Word, Excel, PowerPoint, Access, Explorer). Meditech (Revenue Cycle Modules) Staff Development and Teamwork Creating a motivational work environment. Effective recognition, coaching, and mentoring. Effective recruiting, interviewing, hiring, and orienting. Professional and Individual Development Business time management and organization. Effective coping skills for stress, life challenges, and balance between home and work. Adapting to change and expanding personal comfort zones through the use of continuing education opportunities. Maintains required level of continuing education for related professional licensure and certification. Performance Improvement and Customer Service Effective problem solving and critical thinking. Application of customer service principles. Demonstrated application of CQI tools and risk management methodologies. Exemplifies corporate values and Character First qualities. Department-Specific Clinical or Technical Coordinates all activities of the Revenue Cycle and structures work processes to meet Revenue Cycle goals while complying with all state, federal and regulatory agency requirements. Supports points of registration to provide quick and convenient access to hospital services while maintaining a high level of accuracy and confidentiality. Assists with internal and external audit processes to ensure integrity of accounts. Receivable (AR) numbers and processes. Coordinates collection of AR with staff and agencies to ensure appropriate and timely collection of past due AR. Bad Debt as a percentage of gross revenue is not to exceed LEM Benchmarks. Supervise Charity Care policy to ensure the identification and adjustment of appropriate charity care services for both Hospital and Physicians. Develops appropriate annual departmental goals to support the overall strategic plan of the hospital. Goals reflect a high degree of importance to department productivity and growth. Achieves significant progress or completion of departmental goals. Supervises and Leads - Directors of Patient Financial Services for Hospital and Physician Network and Director of Health Information Services.   Position Requirements EXPECTED BEHAVIORS: • Excellent professional writing and correspondence skills. • Mastery of keyboarding skills and comfortable with learning new computer skills. • Mastery of standard office equipment and comfortable learning new skills (e.g., telephone, pager, copier, fax, and projector). • Comprehension of financial statements. • Knowledge of accrediting and regulatory standards (e.g., HFAP, OSHA, ISDH, CMS, HIPAA). • Comprehension of department-specific associate duties and processes. EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree in healthcare administration, business administration, or related field. Master's degree preferred. Minimum of 7 years of experience in healthcare revenue cycle management, with a strong background in both hospital and physician office billing and reimbursement practices. Experience managing a team of revenue cycle professionals, with a proven track record of driving performance improvements. Knowledge of federal and state regulations related to healthcare billing and reimbursement, including HIPAA and Medicare guidelines. Strong analytical skills and ability to interpret data to make informed decisions. Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. Experience with revenue cycle management technology, including electronic health records (EHR) and billing systems. Certified Professional Coder (CPC) or Certified Revenue Cycle Representative (CRCR) certification preferred. Previous experience in Medicare reimbursement electronic billing, collections and insurance. Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital.   Full-Time/Part-Time Full-Time   Shift Days   Sign-On Bonus   Resubmittal due to closure after 120 days open?   Exempt/Non-Exempt   Position Revenue Cycle AVP (109)   Number of Openings 1   Exempt/Non-Exempt Exempt   Open Date 6/2/2023   Location Hancock Regional Hospital   About the Organization YOUR HEALTH IS OUR LIFE Hancock Health is an Indiana-based, full-service healthcare network serving Hancock County and the surrounding areas. Our health system includes Hancock Regional Hospital, Hancock Physician Network and more than 20 other healthcare facilities, such as wellness centers, women's clinics, family practices, and the Sue Ann Wortman Cancer Center. A Caring Community Partner Our goal at Hancock Health is simple: To give every person the personalized attention necessary for a happy, healthy life. Our mission, vision, and values embody this goal. OUR MISSION To be a Caring Community Partner by healing, improving health and wellness, alleviating suffering, and delivering acts of kindness one person at a time. OUR VISION To be nationally recognized for kindness in the delivery of excellent quality patient care, efficient and effective operations, the adoption of proven technologies, the creation of a positive workplace environment, and excellence in community service. OUR VALUES Exceptional | Honorable | Devoted | Reliable | Kind   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://HancockRegionalHospital.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Revenue Integrity Regulatory Analyst (755) in Greenfield, IN Posted on: 2/9/2024 [Apply Now] Other Jobs Within 60 Miles Payroll Specialist (257) in Greenfield, IN Posted on: 3/29/2024 [Apply Now] Resource Team RN (652) in Greenfield, IN Posted on: 11/3/2023 [Apply Now] Resource Team RN (652) in Greenfield, IN Posted on: 9/15/2023 [Apply Now] Director, Chaplaincy (120) in Greenfield, IN Posted on: 3/29/2024 [Apply Now] Labor & Delivery Staff Nurse, RN (306) in Greenfield, IN Posted on: 1/5/2024 [Apply Now]

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