Share Email Opening Title Front Desk Assistant  Category Administration   Description The Management Trust Position Title: Front Desk Assistant Location: Las Vegas, NV at Heritage at Stonebridge Reporting To: Community Association Manager Status: Non-Exempt, Part-Time Salary: DOE COMPANY PROFILE: The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients' needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team. EMPLOYEE OWNER POSITION PURPOSE: The Clubhouse Assistant is responsible for maintaining a high level of customer service and integrity for homeowners and the association by monitoring access to the building, handling secure information, maintaining privacy for residents, enforcement of clubhouse policies, and assisting in event operations. JOB DUTIES AND RESPONSIBILITIES: Maintain a professional demeanor with all who come in contact with the community Be familiar with residents in order to greet them by name Partner with the Community Association Manager to coordinate front desk coverage in emergency situations and when resident concerns/needs are escalated Control building access to ensure unwanted and/or unauthorized individuals do not enter the property Ensure our Confidentiality & Non-Disclosure Agreement policy is followed at all times; this includes maintaining confidentiality in all conversations with residents Maintain the safety of residents, guests, and community property by ensuring non-association approved individuals are not allowed access to off-limits areas, including, but not limited to roof, fire control room, equipment rooms, maintenance/supply closets, restricted storage areas, and behind the front desk Maintain/develop positive working relationships with the primary ongoing building maintenance vendors (i.e., janitorial, engineering, landscape, security, etc.) Perform periodic security rounds to visually inspect all entry points, ensure all lights in entry points are functioning, and note any suspicious activity; this includes potential or actual safety hazards, as well as regularly monitoring the community's security camera system Report unsafe conditions and/or injuries on the property (whether an employee, resident, guest, vendor, etc.) and complete an incident report; contact emergency services as needed Record all activity in the front desk logbook and include accurate/complete accounts per community standards and procedures Partner with the Lifestyle Director to assist in the operations of classes, gatherings, special events, and other Lifestyle programs as needed. Understand and enforce community policies regarding all aspects of compliance. Other duties and special projects as assigned. QUALIFICATIONS: Experience in reception and customer service preferred High School Diploma (or equivalent) Conflict resolution skills Ability to meet deadlines and address time-sensitive issues Superior multi-tasking skills Excellent written and verbal communication Ability to provide high-level customer service with astute attention to detail and organization Must be a team player Ability to manage workflow amid shifting priorities Adaptable and dependable with a solid attendance record Professional and respectful demeanor with all internal and external customers at all times ESSENTIAL FUNCTIONS: Use standard office equipment, including computer, phone, copier/scanner, etc. Be stationary for periods of time Walk the entirety of the Clubhouse multiple times each shift. SUPERVISES OTHERS? IF SO, LIST: None SCHEDULE & TRAVEL: Shifts will vary based on business need; generally working afternoons, evenings, and weekends. Will be required to work weekends, holidays, and other days as needed for Lifestyle programs. This position may require occasional long hours to meet business needs The Management Trust is an Equal Opportunity employer. We celebrate and support diversity. TMT reserves the right to modify this job description at any time based on business need.   Division TMT-08-NEVADA   Location HERITAGE AT STONEBRIDGE   EOE Statement We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate and support diversity. The Management Trust reserves the right to modify any job description at any time based on business need.   Email None Specified  This position is currently not accepting applications. To search for an open position, please go to http://TheManagementAssociationInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Community Support Specialist (Administrative Assistant) in IRVINE, CA Posted on: 9/27/2023 [Apply Now] Front Desk Assistant (Receptionist) in LAS VEGAS AREA, NV Posted on: 9/27/2023 [Apply Now] Division Receptionist (Temporary Assignment) - R3 in IRVINE, CA Posted on: 9/19/2023 [Apply Now] Division Receptionist - R2 in PORTLAND, OR Posted on: 9/15/2023 [Apply Now] Administrative Specialist (Country Club) in CATHEDRAL CITY, California Posted on: 9/11/2023 [Apply Now] Other Jobs Within 60 Miles Front Desk Assistant (Receptionist) in LAS VEGAS AREA, NV Posted on: 9/27/2023 [Apply Now] Community Association Manger (Onsite) in LAS VEGAS AREA, NV Posted on: 9/26/2023 [Apply Now] Division Compliance Inspector - R1 in LAS VEGAS, NV Posted on: 8/18/2023 [Apply Now] Follow us See who works here:

 

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