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Help Desk Specialist  

Post Internal Days 0  

Information Technologies and Healthcare - what a great combo!

Community Health Care, Inc. is growing and our IT Department is expanding. As a Help Desk Specialist, you will provide first level contact to CHC end users in technical assistance, software instruction/support, routine system maintenance, tracking, routing, and properly escalating unresolved tickets to the next level of support. 


The ideal Help Desk Specialist is:

  • Able to problem solve through technology
  • Great communicator over the phone and online platforms
  • Understanding of help desk software, databases, and remote control capabilities
  • Customer service oriented
  • Able to troubleshoot while multi-tasking
  • Always learning and growing


Preferred IT Help Desk Specialist experience includes:

  • Ethernet and wireless network
  • Comprehensive troubleshooting
  • Medical or Insurance Office experience
  • Thorough knowledge of computers and word processing programs
  • Outlook, Access, Excel, PowerPoint Experience
  • Office 365 and SharePoint
  • *You will be considered even if you don't meet the above experience


Benefits and Perks beyond the basics:

  • On the job training from 6 high functioning and tenured pros
  • Birthday paid
  • 5% matching on retirement benefits
  • *Free Prescription Medication
  • Phenomenal wellness benefits
  • Donuts/Bagels/Muffins - 1st Thursday of the month
  • Continuing Education Paid Time off and License Recertification
  • QC Corporate Games Participant
  • $200 Professional Courtesy
  • Allowance for CHC apparel
  • Employee Referral Bonuses
  • Need to hear more?! Apply today to hear what else we have to offer
Full-Time/Part-Time Full-Time  
About the Organization CHC provides the communities we serve with excellence in patient centered medical, dental and behavioral health care that is compassionate, affordable, and accessible.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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