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Title

Functional Expert - Subject Matter Experts - BUS-23-0002 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Business Development  
Description

Full Time

Washington, DC

Hybrid/Remote

15+ Year Experience

Professional Services

Reports to the Project Manager

Status:  Citizen or Green Card Holder (Position Requires Clearance)

Assurety Consulting has a great opportunity for a Functional Expert Position.  The Functional Expert, Subject Matter Expert) is responsible for collaborating with the client; planning and delivering requirements and designing documents for three to four software releases per year that directly impact the revenues, costs, products, operations, systems, and applications associated with the client’s enterprise. The individual will plan requirements development activities and collaborate with the client and IT on the development of requirements and API design deliverables.

Assurety Consulting genuinely cares about its employees. We bring together the best people and the best careers.  Our family of talented and focused professionals enjoy Assurety Consulting's generous PTO and Holidays, great benefits, and great pay.

All employees of Assurety share one job description which is to keep its customers and help grow the company.

GENERAL FUNCTION:

  • Help develop requirements and support testing activities for mission-critical commercial systems and products of the USPS with billions of dollars of revenue.
  • Analyze systems, applications, and new business needs of the customer and develop requirements driven by systems engineering principles.
  • Implement system and application changes that sustain the revenues of the client, improve customer experience, cut workflow and operational costs, and bring efficiencies to the overall project implementation approach.
  • Focused on developing mailing, parcel, and digital products solutions platforms and supporting innovation initiatives of the client.
  • Analyze Cloud transition and deployment strategies.
  • Project plans, technical solutions documents, Communications, and Risk management plans
  • Presentation of FAQs and other customer-oriented documentation to explain the IA program to both internal and external stakeholders.
  • Plans for testing of products and service
  • Compilation of Process flows and technical documentation.
  • Management of tasks
  • Management of users
  • Webinars for user training
  • Production verification of issues reported by users.
  • Support with weekly reporting to the client
  • Supports Customer Service communication and collaboration activities and supports internal and external customers on new software functionality,
  • Develop plans for the releases of Business Needs Statements needing requirements for the release and dependencies.
  • Develop agile stories and waterfall software requirements documents.
  • Manage the workload and communicate the progress in daily meetings and weekly reports to the client and Assurety’s Project Lead
  •  Identify risks and communicate risks to the client and PMO.
  • Review, analyze, and evaluate user needs to create systems solutions that support overall business strategies.
  • Document system requirements, define scope and objectives, and create system specifications that drive system development and implementation.
  • Incumbents function as a liaison between IT and users and have both business and technical expertise.
  • Work with data files, flat files, XML, Jason, and other formats to define business and technical requirements.
  • Performs Quality Assurance activities including developing and executing test plans, test case requirements/test use case matrix, and reporting on testing activities.
  • Other duties as assigned, including but not limited to developing agile and waterfall business, functional and technical requirements, API design documents, business needs statements, schedules, requirements matrix, reports, technical and business guides, management of data specifications changes, Change Request, Engineering Change Requests, Test Problem Reports, communications performance analytics, training PowerPoints to train customers (internal and external on new products, systems, supplication, processes).

 

QUALIFICATIONS:

  • 10+ years of business and technical and systems analysis, evaluation, and user needs identification experience and skills to convert the needs into software requirements and directly impact customer experience, revenue, and cost avoidance where necessary.
  • 6+ years of experience leading requirements planning and management activities in agile and waterfall methodologies.
  • Must have problem-solving and consultant-type skills to recognize, analyze, and respond to business and technical problems.
  • Technology and technology management experience to help develop new digital products, services, and solutions, and guide managing them.
  •  Must have excellent written, verbal, and developing training content communication skills.
  • Bachelor’s degree in a relevant field such as Computer Science, Business Administration, Finance, Marketing, Accounting, Engineering, Economics, MIS, or a related discipline or equivalent experience.
  • Experience in working with multiple stakeholders related to integration management, and risk management is a big plus.
  • Ability to work independently without direct supervision of day-to-day tasks.
  • Proficiency to work with Microsoft Excel, pivot tables, PowerPoint, and SQL will increase your success probability across different work streams.
 
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Req Number BUS-23-00002  
Location ACI HQ  

This position is currently not accepting applications.

To search for an open position, please go to http://AssuretyConsultingInc.appone.com



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