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Title

IT SUPPORT ANALYST (LEVEL I) 

EOE Statement The George School community—rooted in Quaker values and composed of global citizens—is committed to diversity and equal opportunity. The school does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our goal is to be a community where people with vastly different backgrounds, identities, and perspectives are united in their mutual respect for one another and the pursuit of a common good. This belief is reflected in the school’s motto, “Mind the Light.”

 
Description

George School, a Quaker boarding/day grades 9-12 college preparatory school located in Newtown, Bucks County, Pennsylvania, seeks an IT Support Analyst (Level I).

JOB SUMMARY:

The IT Support Analyst (Level I) provides installation, maintenance, and day-to-day support for users of George School's information technology and audio-visual hardware, software, network and related systems and services. This position helps support campus events and meetings that require the use of IT and audio-visual technology. This position works with the ITS team to support end users through training and documentation.

 
Position Requirements
  • Bachelor's degree or an IT professional certification and some IT service experience.
  • Excellent analytical, organizational and communication skills and the ability to work independently on multiple assignments and to work collaboratively within a team.
  • Technical knowledge of modern Microsoft Windows and/or Apple macOS desktop operating systems.
  • Technical knowledge of modern mobile operating systems such as iOS and Android.
  • Technical knowledge of client and server services in a Microsoft Windows Active Directory environment.
  • Ability to pick up and move heavy equipment.
  • Discretion, respect and ability to maintain confidentiality.
  • Technical knowledge of audiovisual equipment such as projectors, PA sound systems, and microphones and of the processes and systems required in the mass deployment of desktops/laptops using industry standard tools, preferred.
  • Technical knowledge of Microsoft Azure cloud services, including Azure Active Directory and Intune and of network technologies including DHCP, TCP/IP, wireless network, and basic switching and routing concepts, preferred.
  • Experience using or supporting smart devices, web 2.0 tools, and ERP database applications and familiarity with ITIL or other IT service standards, preferred.

 
Full-Time/Part-Time Full-Time  
Position IT SUPPORT ANALYST (LEVEL I)  
Close Date  
About the Organization Founded in 1893 by members of the Religious Society of Friends (Quakers), George School, a rigorous all gender boarding and day school for grades nine through twelve, educates students from more than nineteen states, forty-three foreign countries, and a variety of ethnic, racial, religious, and economic backgrounds. Through its commitment to diversity and the Quaker values of equality, integrity, and peacemaking, George School inspires students to be led by their own truths while respecting and appreciating opinions and beliefs different from their own. George School was one of the first schools in the United States to implement an International Baccalaureate diploma program.  
Hiring Manager None Specified 


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