Are you looking for an exciting opportunity to gain hands-on experience in the IT field? We are seeking a motivated and detail-oriented IT Help Assistant to join our team for the summer. As an IT Help Assistant, you will be responsible for assisting with automation tasks and providing support for our daily IT operations. This is a fantastic chance to enhance your skills, work with cutting-edge technology, and contribute to a dynamic organization.
Assist with the implementation and maintenance of automation solutions to streamline our processes.
Provide technical support to end-users by troubleshooting hardware, software, and network issues.
Set up and configure computer systems, peripherals, and software applications.
Assist with user account management, including creating and disabling accounts.
Install and update software applications and operating systems.
Perform routine maintenance and updates to computer systems and peripherals.
Assist with data backup and recovery procedures.
Collaborate with the IT team to identify and resolve technical problems.
Document and maintain accurate records of support activities and resolutions.
Stay up-to-date with the latest technology trends and developments.