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IT Help Assistant (Summer Position) 

Category Information Technology  
Position IT Help Assistant (Summer Position)  

Are you looking for an exciting opportunity to gain hands-on experience in the IT field? We are seeking a motivated and detail-oriented IT Help Assistant to join our team for the summer. As an IT Help Assistant, you will be responsible for assisting with automation tasks and providing support for our daily IT operations. This is a fantastic chance to enhance your skills, work with cutting-edge technology, and contribute to a dynamic organization.


Assist with the implementation and maintenance of automation solutions to streamline our processes.

Provide technical support to end-users by troubleshooting hardware, software, and network issues.

Set up and configure computer systems, peripherals, and software applications.

Assist with user account management, including creating and disabling accounts.

Install and update software applications and operating systems.

Perform routine maintenance and updates to computer systems and peripherals.

Assist with data backup and recovery procedures.

Collaborate with the IT team to identify and resolve technical problems.

Document and maintain accurate records of support activities and resolutions.

Stay up-to-date with the latest technology trends and developments.

Position Requirements


Currently pursuing a degree in Computer Science, Information Technology, or a related field.

Strong knowledge of computer hardware, software, and operating systems.

Familiarity with automation tools and scripting languages (e.g., PowerShell, Python) is a plus.

Excellent problem-solving and troubleshooting skills.

Strong communication and interpersonal skills.

Ability to work independently as well as in a team-oriented environment.

Detail-oriented with good organizational skills.

Availability to work full-time during the summer period.

Req Number INF-23-00001  
Location Boston  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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