Share Email Opening

Consumer Lending Professional (Remote in NY) 

About the Organization Fully committed to a long term career in banking, and specifically with Northern Credit Union? If so, we are very interested in discussing a great opportunity with you!

Over the past several years, Northern Credit Union has been honored to be named one of the Best Companies to Work for in NY and Best Credit Unions to Work for in the United States. We are a people-first, member-owned growing financial institution with 11 Relationship Centers. Each of our Relationship Centers are conveniently located in Jefferson, Lewis, Onondaga and St. Lawrence counties. Northern provides an opportunity enriched career environment for inspired professionals that consistently demonstrate a selfless and unwavering commitment to our culture and the success of our organization!

As a premier employer, Northern offers a competitive compensation plan; an enthusiastic, team-oriented environment; exciting growth opportunities; a comprehensive training program; and an outstanding benefits package for FT Northern employees including: medical, dental, vision, life and disability, tuition assistance, paid vacations, an incredibly generous 401(K) plan, employee fitness center and much more!


**Remote in NY only**

The Consumer Lending Department is seeking an experienced, career minded, results driven individual to join a team of professionals that are dedicated to improving the lives of our members, their families, and communities. The Lending Center Team is a group of experienced lenders that work remotely to provide members with consultative support and lending solutions through video conference, web and telephone (inbound and outbound) delivery channels. Key attributes for success in this position include:

  • An unwavering commitment to a long term career with Northern and to its Core Values, Vision, Mission, and Strategic Plan;
  • Naturally competitive and open to coaching, continual professional development, receiving and providing feedback and willingness to challenge comfort zones;
  • Outside the box thinker when presenting meaningful and personalized solutions;
  • Excitement for the opportunity to improve the lives of our members, local businesses, and our communities deepening member loyalty and mutual value relationships;
  • Commitment to creating a “WOW” experience for every member;
  • The ability to excel in a self-regulated and fast paced work environment; and
  • A demonstrated passion for delivering a unique and efficient member service experience by utilizing innovative cutting edge technology.

Job Responsibilities:

  • The ideal individual will perform job duties proficiently in a telecommuting capacity, and through a highly consultative sales approach to ensure quality of service through video conferencing;
  • Promotes and expands relationships through the hearts of our members;
  • Proficiently explains different products, counsels members regarding the product that best suits their needs; and quotes scenarios;
  • Utilizes account or loan applications, credit bureau reports and conversations to identify opportunities to refinance loans or bring over additional accounts held by other institutions;
  • Effectively identifies, recommends, and/or negotiates alternative lending solutions;
  • Recognizes and refers members to other teams for additional support such as financial planning advice, mortgage referrals, late loan payments or real estate needs;
  • Interprets, negotiates, and processes conditions set by Underwriting in order to meet closing and funding timelines;
  • Completes required documentation for borrowers, reviews loan information for accuracy, submits loans for final approval and prepares files for closing;
  • Schedules closings with related parties including members, Internal Owners of the Member Relations and Lending teams as necessary;
  • Records loan information in the appropriate system, reviews loan applications, signed closing packets and documentation ensuring completeness, accuracy and compliance and;
  • Explains reasons for loan denial and explores options for members when loans are denied.
Position Requirements
  • Possess a high level of interpersonal communication, both verbal and written;
  • Demonstrate exceptional relationship building skills, problem solving and time management skills;
  • Work well independently from home, while also contributing to the team;
  • Effectively present information in one-on-one and in group situations;
  • Ability to multi-task in a fast pace, high energy environment;
  • Proficiency with PC software with an ability to learn multiple computer programs; and
  • Experience and Education Requirements:
    • 5 years of experience in a professional sales environment for candidates without an Associate’s degree or;
    • 2 years of experience in a professional lending environment for candidates with a 2 year related degree.
EOE Statement Northern Credit Union is an Affirmative Action/Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.  

This position is currently not accepting applications.

To search for an open position, please go to


Other Jobs Within Same Category
-- None found --

Other Jobs Within 60 Miles
Accountant II (Hybrid in NY) in Watertown, NY
Posted on: 9/11/2023
[Apply Now]

Member Relationship Specialist - East Syracuse in East Syracuse, NY
Posted on: 9/18/2023
[Apply Now]

Member Relationship Specialist - St Lawrence County in Gouverneur, NY
Posted on: 9/11/2023
[Apply Now]

Member Relationship Specialist - Commerce in Watertown, NY
Posted on: 9/22/2023
[Apply Now]

Home Lending Professional - Alex Bay/Clayton/Cape Vincent Regions in Cape Vincent, NY
Posted on: 9/11/2023
[Apply Now]


Click here for technical assistance.