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Eligibility Specialist (Child Care Assistance Program) CCR&R  

Position Child Care Assistance Program (CCAP) Specialist  
Full-Time/Part-Time Full-Time  
Base Wage $16.50-$18.00 per hour based on education level  


At Child Care Resource & Referral of Midwestern Illinois our Eligibility Specialists support families to access child care in their work to determine and maintain eligibility for families receiving financial assistance for child care through the IDHS Child Care Assistance Program. In addition to job duties related to information verification and processing, Eligibility Specialists provide customer support to our parent and provider community to assist families in understanding the Child Care Assistance Program and support our provider community who participate in the Child Care Assistance Program.

Essential Duties and Responsibilities include the following:

  • Review and process documents (ie applications, income information, schedules) to determine and communicate initial and ongoing eligibility of families to receive child care payment assistance.
  • Provide customer service (phone based and face-to-face) to clients, child care providers, and the community regarding services of the Child Care Assistance Program.
  • Have working knowledge and understanding of Illinois Department Human Services’ policies and procedures as they pertain to the Child Care Assistance Program.
  • Maintain confidentiality of agency, client, and child care provider information.
  • Maintain a working knowledge of other social services available to parents and child care providers.
  • Maintain assigned caseload of subsidized child care services for both parents and child care providers as contracted by IDHS.
  • Review and authorize child care payments for child care providers.
  • Proficiently utilize Illinois Department of Human Services database management systems to complete and maintain accurate records within assigned caseload.
  • Complete 15 hours of professional development training annually
  • Perform related duties as required.


Benefits and Perks At SALCS, not only are we committed to serving our communities, we’re committed to our employees!

  • Paid time off
  • Paid meal break – you work an eight-hour day
  • 8 paid holidays
  • Health, dental, and vision benefits
  • 401(k) savings and investment plan with employer contributions up to 6%
  • Pet insurance
  • Life insurance
  • Employee Assistance Program
  • A schedule typically between Monday – Friday
  • Professional development opportunities
  • A welcoming environment where you can be yourself and surround yourself with diverse, skilled, caring professionals as teammates!
About the Organization Mission

SAL Community Services (SALCS) strengthens children, families, and individuals to build and enhance thriving communities.

About Us

SALCS operates Skip-a-Long Child Development Services - early care and education centers in Iowa and Illinois, The Home Child Care Network - a network of licensed and license-exempt home child care providers in both the Quad Cities and Peoria areas, Open Door - a crisis assistance program funded by IDHS to help individuals and families in crisis navigate local social services, SAL Child Care Connection - the child care resource and referral program in Peoria, IL, the Child Care Resource and Referral of Midwestern Illinois that serves the Illinois Quad Cities and surrounding counties, and Early Head Start Child Care Partnerships that serve Rock Island, Henry, and Mercer Counties in Illinois. SALCS is at the forefront of public policy and issues regarding early care and education and individual and family social services, and is dedicated to making sure all families have what they need to be successful, regardless of financial means.

EOE Statement SAL Community Services is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and shall occur without regard to actual or perceived race, creed (including religious dress and grooming practices), color, religion (or for requesting an accommodation for a religious belief), sex, age, ancestry, national origin, genetic information (as defined in Title II of the Genetic Information Nondiscrimination Act of 2008 (GINA)), military status or discharge status, veteran status, qualified disabled veteran status, sexual orientation, gender identity or gender expression, transgenderism, marital status, citizenship status, familial status, physical or mental disability (or for requesting an accommodation for a disability), association with a disabled person(s), medical condition (including HIV or AIDS status, cancer related or genetic characteristics) arrest record (unless doing so violates contractual, funding, or licensing requirements), order of protection status, pregnancy (including conditions related to childbirth or breast feeding), homelessness or any other characteristic protected by applicable federal, state, or local law.  
Location Child Care Resource & Referral of Midwestern Illinois  
Exempt/Non-Exempt Non-Exempt  
Open Date 5/12/2023  

This position is currently not accepting applications.

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