Share Email Opening Title Human Services Program Manager - Economic Security  Category Human Services   Description Hiring pay range: $75,441.60 - $94,307.20 Full salary range: $75,441.60 - $113,172.80 GENERAL PURPOSE OF THE JOB: Manages the operations of multiple program areas within Economic Security which include Old Age Pension, Aid to the Needy Disabled, Colorado Works, Medicaid, Supplemental Nutrition Assistance Program (SNAP), LEAP and/or Child Care and other programs as needed. Builds economic teams and relationships and demonstrates a high level of leadership and operations management. SUPERVISION: Directly supervises four (4) Economic Security supervisors and oversees a team of 34­. Executes supervisory responsibilities with fairness and accountability. Strives to manage and resolve conflicts and works with teams and staff to meet goals and expectations. Encourages training and development, actively coaching and empowering supervisors to develop their teams. ESSENTIAL JOB FUNCTIONS: (These duties are illustrative of typical essential responsibilities of the job, and may vary according to assignment) Economic Security Operations: Monitors all program operations to ensure successful and consistent delivery to the citizens of Garfield County. Acts as the technical expert for Public Assistance programs and advises staff of program rules and regulations. Maintains strong working knowledge of laws, legal codes and practices, government regulations, and agency rules. Ensures program compliance. Address and resolve complex issues that occur within the program areas of responsibility. Develop and oversee quality assurance processes. Coordinates state-required program audits. Ensures measures as dictated by the state are met by the Garfield County team. Develops and maintains a workplace culture that provides opportunities for employee growth and development. Actively works to promote an inspiring team environment with a variety of open communication channels. Works collaboratively with colleagues to resolve program issues, generate, and implement new ideas, and progressing projects. Works collaboratively with Division Manager on the development of policies, division goals, annual budgets, allocations to funding sources, and preparing data for monthly BOCC meetings. Reviews and monitors budget for Economic Security programs and approves expenditures and makes recommendations on resource allocations. Completes invoicing, reporting, and other budget activities as required. Participates in statewide work groups involving program development, recommendations, and service delivery barrier identification. Participates in cross county related teams and works collaboratively with the Division Manager in efforts to address multi county related issues involving economic security programming. Part of an internal program manager team that addresses program related delivery of services and carries out assignments as assigned through the strategic plan or executive management team. Other duties as assigned. CORE COMPETENCIES: (Representative of the knowledge, skills, and abilities expected of the position) Public Service: A commitment to the mission of providing exceptional services to the citizens of Garfield County. It is who we are, and what we do. Customer Service: A commitment to providing exceptional service to all customers (internal & external), which includes being helpful, professional, courteous, and taking the time to understand customers’ needs. Stewardship & Innovation: Is a good steward of public resources and looks for ways to be innovative and improve efficiencies. Teamwork: Able to work together with a diverse group of people towards a shared goal, while considering the needs of others. Business Technology: Ability to utilize the technology required of the position and demonstrates a willingness to learn new technologies as required to assist the County in providing exceptional services, innovation, and work efficiencies. Communication: Proficient in communication, and able to communicate using the English language, including written, verbal, or other communication channels as required by the position. Leadership: Is knowledgeable and proficient in leadership practices, and works to manage conflict, ensure accountability, and make sound decisions. Coaching: Provides others with clear direction, motivates, and empowers. Recruits staff of a high caliber and provides staff with development opportunities and coaching.   Position Requirements MINIMUM QUALIFICATIONS: Education & Experience: Bachelor’s degree in a related Human Services field. Three (3) years of supervisory experience within program operational area. Demonstrated ability to perform essential functions and core competencies.* *Any combination of experience and education that would likely provide the required knowledge, skills, and abilities as determined by Garfield County may be substituted for the requirements above. Licenses & Certifications: Valid Driver’s License PHYSICAL ACTIVITY AND WORK ENVIRONMENT: The physical activities and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform essential functions. While performing the essential functions of this job the employee is frequently required to reach, grasp, finger, stand, sit, walk, talk, and hear; occasionally required to lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, peripheral vision, and the ability to adjust focus. The work environment is primarily office based and requires extended periods of sitting. REQUIRED TRAVEL: Work is conducted in a variety of County buildings located throughout the County. Travel between worksites is required. Travel to clients’ homes is also required. Occasionally, the position requires travel for site visits, trainings, or other meetings. WORK HOURS: Generally, 8:00am-5:00pm, Monday-Friday. May require before or after-hour work dependent on workload. In-office position. TECHNOLOGY: Computer and relevant software applications; standard office equipment, email, and relevant databases. Statewide client information system (TRAILS). THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. Nothing in this job description restricts Garfield County’s ability to assign, reassign or eliminate duties and responsibilities of this job at any time. It does not prescribe or restrict the tasks that may be assigned. This job description describes the County’s current assignment of essential functions. Those functions may change at any time as the needs of the County change or for other reasons deemed appropriate by the County. The Colorado Department of Human Services is statutorily responsible for Colorado Emergency Support Function (ESF) #6, based on the?State Emergency Operations Plan. The ESF #6 functions address mass care, emergency assistance, housing, and human services. When an emergency or disaster is declared all DHS employees may be required to perform job duties associated with these ESF #6.   Full-Time/Part-Time Full-Time   Location Rifle, Colorado   Benefit Information To view our benefit package please visit our website at https://www.garfield-county.com/human-resources/benefits-brochure/   Hiring Range $75,441.60 - $94,307.20   Full Pay Range $75,441.60 - $113,172.80   Driving Classification Marginal   Number of Openings 1   Exempt/Non-Exempt Exempt   Req Number HUM-23-00012   Open Date 5/9/2023   About the Organization Garfield County, Colorado consists of rugged alpine vistas and high desert mountains in the Rocky Mountain region, which dwells along the Continental Divide. Garfield County is located in western Colorado, where outdoor recreation opportunities abound, including hunting, fishing, hiking, rafting and kayaking, biking, skiing and snowboarding. It is home to the second largest designated wilderness area in Colorado - the Flattops Wilderness, the world's largest mineral hot springs pool, a popular family ski resort, and Hanging Lake, designated as a National Natural Landmark by the Secretary of the Interior in 2011.   EOE Statement Garfield County is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. 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