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Community Engagement Worker 

Full-Time/Part-Time Part-Time  
Status Temporary. Term Duration: June 2023 to March 2025  
Opportunities Available 0.8 FTE (28 hrs/week), Includes comprehensive health/dental benefits after 3-month waiting period, Pension Plan (HOOPP) and more!  
Category Health Promotion  
Open Date 5/3/2023  
Close Date 5/15/2023  

The Community Engagement Worker (CEW), is responsible for building and maintaining relationships with internal and external stakeholders, volunteers and community members to identify community priorities and desired outcomes. The CEW will work with the volunteer coordinator, communications officer and the health promotion team to deliver quality and efficient programming in the community while addressing issues and assist community members to build support networks.


  • Bachelor’s degree from a recognized university in a relevant discipline or, equivalent combination of post-secondary education and experience.

Professional Experience

  • Three to five years full-time relevant experience in a community setting.
  • Experience in providing community-based services including crisis intervention, system navigation, group work, referrals, and advocacy.
  • Experience and interest in working with equity-seeking and diverse clientele, low-income, high-needs, homelessness, individuals living with substance use, newcomers, older adults and a variety of multicultural communities.
  • Experience and knowledge of the fundamentals of community engagement and program development, implementation, monitoring, and evaluation.
  • Experience in a non-profit, community-based organization.

Key Competencies

  • Thorough knowledge of and proficiency in the art of engaging with residents/community members;
  • Thorough understanding of the principles of community development;
  • Thorough knowledge and understanding of community resources and relevant city services.
  • Good networking skills in an effort to establish good working relations with internal and external stakeholders.
  • Excellent interpersonal and communication skills, oral and written.
  • Excellent time management and organization skills.
  • Demonstrated ability to respond and be flexible to changing priorities in a fast-paced environment.
  • Demonstrated ability to work effectively in crisis situations.
  • Demonstrated ability to work in a multi-disciplinary team environment.
  • Demonstrated proficiency in the use of computers and various software applications, including Microsoft Office programs, client database software, and electronic record keeping in a client service setting.

Linguistic Profile

  • This position falls within Carlington CHC’s designation under the French Language Services Act of Ontario.
  • Fluency in English is required.
  • Fluency in French is required at Level (Advanced) for oral expression/comprehension and Level (Intermediate +) for written expression.
  • Fluency in another language relevant to our client population is an asset.

Personal Suitability

  • Sensitivity to the needs of marginalized and diverse clientele.
  • Commitment to health promotion concepts, strategies, and philosophy.
  • Commitment to community-based health care and social services, and strength-based philosophy and practices.


  • Availability to work evenings and occasional weekends.
Position Requirements

Program-Related Activities

  • Engages with residents/community members in public education, outreach and engagement activities, as appropriate, through events/resource fairs, working groups and resident tables.
  • Provides education and training to individuals and groups to promote development of leadership and advocacy skills amongst members of the community.
  • Work with communities to identify areas of potential conflict; assists in implementing conflict resolution methods.
  • Engages residents/volunteers who wish to become volunteers while addressing gaps in services.
  • Supports and works closely with the volunteer coordinator with the onboarding of interested residents/community members (registration, identifying areas of interest, supervision).
  • Liaises with the communication officer to develop appropriate marketing materials to support programs such as posters, social media and website content.
  • Oversees capacity building and skill training initiatives to support programming (Safe Food Handling/Mental Health First Aid etc.).
  • Participates in the Post-Incident Neighbourhood Support Networks (PINS) and works with the Carlington team offer assistance to the community after a significant event (shooting, fire).
  • Liaises with the social prescribing navigator to support clients registered in the program by identifying possible clients, providing assistance to clients in their journey to wellness.
Salary Range $27.21/hour - $32.01/hour  
Reports to Director of Health Promotion and Counselling  
Position Community Engagement Worker  
Post Internal Days 0  
Created By Brittany Bourdon  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Req Number HEA-23-00003  
Location 900 Merivale and Community locations  
About the Organization Carlington Community Health Centre is a non-profit organization that puts today's most pressing health care challenges at the heart of their service delivery. We turn to the best professionals and employees to help improve the health and well-being of our community. We build trusting relationships with our clients and deliver quality services through a wide range of health and social services to parents and children, youth and teens, adults, and seniors.

We look to help community members resolve problems and advance concerns in the community by providing organizational support and advocacy assistance to local groups and associations.

Our mission is to improve, support and promote the health and well-being of the people and diverse communities we serve!
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCHC is committed to equity, diversity and inclusion. We welcome and encourage applications from the BIPOC, LGBTQ+ communities and persons with disabilities.  
French Job Description None Specified 

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