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Custodial Training Manager 

Category Custodial  


Under the direction of the Assistant Director of Service Contracts the Custodial Training Manager is responsible for all Custodial training throughout Opportunity Village campuses and community sites. The Custodial Training Manager leads the training and advocacy support for participants in the Custodial Training Program known to OV as “Custodial U”. The Custodial Training Manager is responsible to manage the In House Teams ensuring proper staffing, cleanliness, product inventory and quality assurance at every OV campus and residential facility. The Custodial Manager will assist the Managers as needed and fill in if they are not available to work.

They are to embrace Opportunity Village core values by cultivating positive and meaningful CONNECTIONS with clients and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. Reinforce and positively engage in Opportunity Village’s organizational culture supporting choice and creativity of clients and of staff.


  1. Develop Custodial U Curriculum
  2. Curate and develop content for various learning models
  3. Establish Learning Management System and tracking method for all participants within the program
  4. Responsible for providing training to participants in the custodial training program.
  5. Providing guidance, feedback and insight as to how job tasks might be completed in a more effective and efficient manner.
  6. Document and assess participants’ performance regularly.
  7. Oversees supervisors to ensure compliance of scope of work (SOW) for every contract.       Will be proficient and knowledgeable in the tasks and frequencies of each contract.  Will continuously evaluate contracts and develop improvement plans (corrective action) as required
  8. Assists with employee recruitment, development and retention.
  9. Responsible for developing and maintaining a good working relationship with contract representatives to ensure customer satisfaction and contract retention.
  10. Liaison with Program Services, Case Management and Service Contracts Managers to assess and progress participants through the Custodial Training Program.
  11. Identify and support participant’s short-term and long-term career goals.
  12. Communicate with individuals’ support team, this includes but is not limited to: management team, job development team, Bureau of Vocational Rehabilitation, Desert Regional Center, RTC and parents/guardians/family members.
  13. Responsible for working with participants to expand and enhance their job skills in preparation for more lucrative employment within the Agency or employment in the “real-world” setting. 
  14. Prepare all necessary documentation including but not limited to, quarterly reports; incident reports; ID notes; monthly training reports; maintain and submit daily attendance and RTC ride manifest for all individuals in the program.
  15. Attend participant’s Annual Person Centered Planning meetings.
  16. Responsible for assuring compliance with all Federal and State regulations and company policies and procedures.
  17. Support Assistant Director with program, plan and staff development.
  18. Ensures department compliance with all Federal and State regulations, company and division policies and procedures, health and safety rules and regulations.
  19. Assists with all building and grounds maintenance at the various Opportunity Village locations and Preventative Maintenance Plan.
  20. Purchases goods and services related to the training curriculum.
  21. Member of Safety Committee; address any concerns including government, health, safety, and OSHA requirements.
  22. Performs other duties as assigned.



This position supervises all Custodial Staff and clients that are attending Custodial U and assists Service Contracts Managers as needed.



Position Requirements


  • Ability to communicate effectively with individuals, co-workers and supervisors (verbal and written).
  • Ability to manage and prioritize projects.
  • Must possess social perceptiveness to assess and understand other’s reactions and behaviors.
  • Ability to think critically: define problems and draw valid conclusions, analyze, and interpret information and provide recommendations.  
  • Ability to respond to inquiries and complaints from the business community and the public, as well as from staff and disabled workers.
  • Ability to provide excellent customer service.
  • Ability to perform basic accounting techniques and budget development.
  • Computer literate and familiar with business and project planning software, proficient with Microsoft Office suite to include: Word, Excel, Access, Outlook, Power Point.
  • Knowledge of Custodial Operations including Floor Care procedures and equipment.



  • Required: High School Diploma or equivalent.
  • Required: Experience working with individuals with disabilities.
  • Required: Minimum one (1) year work experience in related field in custodial field and/or training.
  • Required: A Valid Nevada Driver’s License with a clean annual driving history.
  • Required: Current Cardiopulmonary Resuscitation (CPR) and First Aid Certification is required or the ability to supply certification within 30 days of hire.
  • Required: Current Crisis Prevention Intervention (CPI) Certification is required or must be obtained within 90 days of hire.
  • Preferred: Experience in Vocational Rehabilitation, Special Education, Customer Service, Business Management, or Public Relations are preferred.



The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift and move boxes up to 40 pounds.
  • Ability to sit at a computer for prolonged periods of time.
  • Ability to work in a typical office environment.
  • Ability to tolerate stress.
  • Ability to conduct tasks and successfully perform under critical deadlines.
  • Manual dexterity to operate office equipment and examine documents, records and files.
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Rate of Pay DOE  
Exempt/Non-Exempt Exempt  
Req Number CUS-23-00003  
Open Date 4/26/2023  
Location Varies  
About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients.

Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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