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Title

Director, Group Sales 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

The Pirates Why

The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:

  • purposefully developing a player and people-centered culture;
  • deeply connecting with our fans, partners, and colleagues;
  • passionately creating lifetime memories for generations of families and friends; and
  • meaningfully impacting our communities and the game of baseball.

At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.

Job Summary

The Director, Group Sales is responsible for leading and developing the group sales staff. This individual will build and create a strategy that will enhance our current group renewal process will providing a clear directive to grow new business. This individual has a firm understanding of the group sales process, the ability to clearly and effectively communicate to their team, and the ability to develop long-term group sales growth and retention for the club. The Director, Group Sales will be an advocate of our Pirates North Star and Compass and will be proactive in seeking out ways to exemplify our mission and values in their day-to-day work.

Responsibilities:

  • Develop and implement group sales strategies and forecasts to meet or exceed sales revenues.
  • Work with VP, Ticket Sales & Service to develop strategies & tactics to achieve annual revenue KPIs and goals.
  • Day-to-day management and development of Manager, Group Sales with a focus on retaining and generating new sales revenue from group ticket pages.
  • Establish key performance metrics for group sales team members.
  • Work with Manager, Group Sales to grow and develop group team members while evaluating performance and providing appropriate feedback and direction for development.
  • Enhance our current CRM and pipeline management while ensuring optimal sell-thru and maximizing revenue.
  • Work with Business Intelligence on group leads and group programs, tracking ROI and lead management.
  • Foster a culture of growth and development by designing a best-in-class group sales training program, and as needed, provide group sales training to other team members.
  • Design group prospecting programs that generate a high frequency of face-to-face interactions.
  • Support team members by regularly attending appointments with group accounts.
  • Develop sales strategies and procedures to increase organizational group sales results across all departments.
  • Manage, track and monitor group sales assets/fan experiences.
  • Facilitate the staffing and execution of group sales program and experiences on game day.
  • Support direct reports in the development of healthy and robust group sales pipelines.
  • Create best practices for FEVO group platform.
  • Become a model in the group sales department, consistently advancing revenues.
  • Promote a culture of innovation, where new group programs and offerings are created, existing programs are enhanced and new ideas are constantly driving business.
  • Develop and maintain a group ticket best practices library for team members.
  • Create, track and execute sales contests to motivate entire sales staff.
 
Position Requirements

Required:

  1. Bachelor's Degree in Business Administration or equivalent experience
  2. Minimum of 5 years group sales experience
  3. Minimum of 4 years managing people
  4. Proficient in Microsoft Office Applications
  5. Ability to clearly and effectively explain the group sales process

Desired:

  1. Experience within a professional sports environment
  2. Training and recruiting experience
  3. Proficiency in CRM or Tickets.com software systems
 
Location Pittsburgh, PA  
Full-Time/Part-Time Full-Time  
Shift Various Shifts  

This position is currently not accepting applications.

To search for an open position, please go to http://PittsburghPirates.appone.com



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