Share Email Opening Title Senior Technical Writer  Req Number EDI-23-00001   Requisition Category Active   Full-Time/Part-Time Full-Time   Location Washington, DC   Description The Senior Technical Writer will support efforts for the office of Continuity Communications Division (CCD) at FEMA Headquarters. Additional responsibilities include, but are not limited to: Direct daily operational taskings in conjunction with the client. Create and maintain the entirety of the information and documentation architecture for CCD. Create and develop multi-faceted documentation used by business development, software development, testing, and engineering for fast-paced, in-flight projects that require constant updates. Write and maintain Administrator Guides, User Manuals, Mission Needs Statements (MNS), Concept of Operations (CONOPS), Standard Operating Procedures (SOPs), Strategic Plans, Talking Points, Memos, Owner Manuals, Division Guides, Policy Analytics, and Online Help Guides for multiple, highly technical products. Create and maintain tutorials to help end-users operate a variety of applications. Gather manuals and documentation updates from project teams, including high-level federal agents, project managers, program managers, and technical consultants. Edit submissions/updates to documentation from project teams for quality and content. Directly support FEMA’s Director of Continuity Communications and other executives during several major product developments and launches. Gather requirements for documentation by conferring with Subject Matter Experts (SMEs) within a fast-paced environment. Work with all internal teams to obtain an in-depth understanding of the product and the documentation requirements. Translate complex technical requirements and business specifications into usable procedural guides. Define requirements and design process workflow. Manage a digital library of resources for stakeholders and service owners. Ensure project documents are complete, current, and stored appropriately. Compile and disseminate a monthly activity report including task lists, priorities, risk analysis, and milestones. Set up and manage file stations or other managed sets of office/program records. Coordinate with the office/program manager and appointed analyst/specialist to understand what records are created and being maintained in a particular office to ensure any needed record keeping changes are implemented. On an annual basis, maintain file plans and provide a copy to the Agency Records Officer (ARO). Assist in the identification/management of essential records for the office/program. Ensure electronic records protected by litigation holds are preserved in their native format and in accordance with the standards of 36 C.F.R. § 1236.28. Ensure the prevention of data loss or degradation and remain ready for records retrieval and production. Perform regular records inventories and records clean-outs of inactive files. Work with an appointed Records Liaison Officer (RLO) to ensure records are transferred or disposed of promptly when their retention periods expire. Assist with proposal development, if necessary. Perform other duties, as assigned.   About the Organization Sawdey Solution Services, an ISO 9001 certified and CMMI-SVC v2 Level 3 appraised corporation, has built a nationwide and global footprint as a leading government contracting organization. Specializing in cybersecurity, systems engineering, and operational support, Sawdey invites you to be a part of a team that's at the forefront of securing our nation. Operating successfully since 2001, we are a Woman Owned/Service-Disabled Veteran Owned Business. We provide our clients with premier professional services and technology solutions in an employee-centric environment. We are extremely proud of the culture we have created. Why Choose Us? Mission-Critical Work: We play a vital role in ensuring the security of our nation's digital infrastructure. Professional Growth: Embrace the opportunity to take on diverse and dynamic roles that challenge and inspire you. Collaborative Culture: You are joining a unified team where your unique contributions are valued and celebrated. Who We're Looking For: Hardworking Individuals: If you're someone who takes initiative, loves a challenge, and is committed to excellence, you'll feel right at home here. Talented Professionals: Whether you're an expert in your field or a rising star, we recognize your potential and support your effort toward success. Diverse Perspectives: Our strength lies in our diversity. We believe that a diverse team fosters creativity, innovation, and achievement.   EOE Statement We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply!   This position is currently not accepting applications. To search for an open position, please go to http://SawdeySolutionServices.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Business Process Analyst lll in Alexandria, VA Posted on: 12/16/2024 [Apply Now] Research Specialist lll in Arlington, VA Posted on: 12/16/2024 [Apply Now] Business Process Analyst lll in Arlington, VA Posted on: 12/16/2024 [Apply Now] Senior Media Video Technician in Arlington, VA Posted on: 12/16/2024 [Apply Now] Senior Research Specialist IV in Arlington, VA Posted on: 12/16/2024 [Apply Now] Follow us See who works here:

 

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