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Senior Technical Writer 

Category Editing/Technical Writing  

The Senior Technical Writer will support efforts for the office of Continuity Communications Division (CCD) at FEMA Headquarters.

Additional responsibilities include, but are not limited to:

  • Direct daily operational taskings in conjunction with the client.
  • Create and maintain the entirety of the information and documentation architecture for CCD.
  • Create and develop multi-faceted documentation used by business development, software development, testing, and engineering for fast-paced, in-flight projects that require constant updates.
  • Write and maintain Administrator Guides, User Manuals, Mission Needs Statements (MNS), Concept of Operations (CONOPS), Standard Operating Procedures (SOPs), Strategic Plans, Talking Points, Memos, Owner Manuals, Division Guides, Policy Analytics, and Online Help Guides for multiple, highly technical products.
  • Create and maintain tutorials to help end-users operate a variety of applications.
  • Gather manuals and documentation updates from project teams, including high-level federal agents, project managers, program managers, and technical consultants.
  • Edit submissions/updates to documentation from project teams for quality and content.
  • Directly support FEMA’s Director of Continuity Communications and other executives during several major product developments and launches.
  • Gather requirements for documentation by conferring with Subject Matter Experts (SMEs) within a fast-paced environment.
  • Work with all internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  • Translate complex technical requirements and business specifications into usable procedural guides.
  • Define requirements and design process workflow.
  • Manage a digital library of resources for stakeholders and service owners.
  • Ensure project documents are complete, current, and stored appropriately.
  • Compile and disseminate a monthly activity report including task lists, priorities, risk analysis, and milestones.
  • Set up and manage file stations or other managed sets of office/program records.
  • Coordinate with the office/program manager and appointed analyst/specialist to understand what records are created and being maintained in a particular office to ensure any needed record keeping changes are implemented.
  • On an annual basis, maintain file plans and provide a copy to the Agency Records Officer (ARO).
  • Assist in the identification/management of essential records for the office/program.
  • Ensure electronic records protected by litigation holds are preserved in their native format and in accordance with the standards of 36 C.F.R. § 1236.28. Ensure the prevention of data loss or degradation and remain ready for records retrieval and production.
  • Perform regular records inventories and records clean-outs of inactive files.
  • Work with an appointed Records Liaison Officer (RLO) to ensure records are transferred or disposed of promptly when their retention periods expire.
  • Assist with proposal development, if necessary.
  • Perform other duties, as assigned.
Position Requirements


  • Three (3) to ten (10) years' experience performing technical writing and data analyses and the ability to combine and synthesize data and information from multiple sources.
  • FEMA experience preferred.
  • Must have demonstrated expertise in computer-based tools, including spreadsheets, database management, work processing, and presentation software.
  • Experience with SharePoint and M.S. Teams is desired.


  • Bachelor’s Degree in related field OR equivalent work experience preferred.

Other Required Skills & Abilities:

  • Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
  • Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.
  • Must be able to work autonomously, as well as part of a team.
  • Excellent organizational, written, and verbal communication skills.
  • Excellent analytical and writing skills.

Security Clearance:

  • Secret security clearance required. Top Secret security clearance desired.

US Citizenship: This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.

Full-Time/Part-Time Full-Time  
Requisition Category Active  
Req Number EDI-23-00001  
Location Washington, DC  
About the Organization Here at Sawdey Solution Services, an ISO 9001-14001 certified and CMMI-SVC v2 Level 3 appraised corporate headquarters, we have built a nationwide and global footprint by providing innovative, cross-disciplined professional services, engineering, and cyber solutions to Department of Defense (DoD), Department of Homeland Security (DHS), Federal Agencies, and commercial customers. Operating successfully since 2001, we are a Woman Owned/Service Disabled Veteran Owned Business (WOSB/SDVOSB). Our mission is to provide employees with the best experience in a people focused, continuous process improvement environment. We are extremely proud of the culture we have created and encourage all prospective applicants to take a look at what other applicants and employees are saying about us:

Indeed Reviews:

Sawdey Indeed Reviews

Glassdoor Reviews:

Sawdey Glassdoor Reviews

What We Offer:

Whether you are a transitioning service member or are an experienced government contracting professional, Sawdey Solution Services offers a strong benefits package that extends beyond compensation. In addition to our healthcare plans, we also have benefits that encourage work/life balance, support your retirement goals, and aid in achieving not only your career goals, but your educational and training goals as well.

Don't just take our word (and others' words) for it… We invite you to come experience the Sawdey difference for yourself!

EOE Statement We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply!  
Job Description None Specified 

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